Digital Twins of Organizations: A Socio-Technical View on Challenges and Opportunities for Future Research

Digital twins of organizations are software models that leverage operational and other data streams in order to dynamically monitor, analyze and improve organizational activities over time. Despite surging interest in practice, there is little research about this emerging topic. In this report, we draw from a panel discussion that has taken place at the International Conference on Business Process Management in 2021. Panelists and discussants included scholars from the information systems field, organization science and computer science. Summarizing and integrating the variety of involved perspectives, we present a socio-technical view on this emerging phenomenon. We point to several implications for future research

Shaking Up Traditional Training With Lynda.com

Supporting the diverse technology training needs on campus while resources continue to dwindle is a challenge many of us continue to tackle. Institutions from small liberal arts campuses to large research universities are providing individualized training and application support 24/7 by subscribing to the lynda.com Online Training Library(r) and marketing the service to various combinations of faculty, staff and students. As a supplemental service on most of our campuses, lynda.com has allowed us to extend support to those unable to attend live lab-based training, those who want advanced level training, those who want training on specialized applications, and those who want to learn applications that are not in high demand. The service also provides cost effective professional development opportunities for everyone on campus, from our own trainers and technology staff who are developing new workshops, learning new software versions or picking up new areas of expertise from project management to programming, to administrative and support staff who are trying to improve their skills in an ever-tighter economic environment. On this panel discussion, you will hear about different licensing approaches, ways of raising awareness about lynda.com on our campuses, lessons learned through implementation, reporting capabilities, and advice we would give for other campuses looking to offer this service

Image Management in a Touristic Destination: A Qualitative Approach Analysis of the Border City of Ciudad Juarez, Mexico

This paper summarizes an academic experience. It has been made by the contributions of a group of experts from a Mexican university participating in a discussion panel called "Image of a Touristic Destination". This was done within the framework of the activities carried out during the 8va. Catedra Patrimonial "Sergio Molina" on October 19-21, 2016. The purpose of this paper is to analyze the process of image management of a border touristic destination through the experience of Ciudad Juárez, in order to obtain an improvement in it. The concept of image is analyzed from its components of responsibility and participation in management between Government (message), Society (context), and Universities (management). The methodological approach selected was exploratory. The grounded theory method was selected and thematic analysis with the support of the Atlas-ti software was made. Suggestions are offered for actions which seek to highlight the positive aspects of the city as a touristic destination. The importance of generating responsibility and participation within a social network was highlighted. It was recommended to take advantage of the economic and intellectual resources in education of the Juarez society so that they can know their culture and history

Summary of the First Workshop on Sustainable Software for Science: Practice and Experiences (WSSSPE1)

Challenges related to development, deployment, and maintenance of reusable software for science are becoming a growing concern. Many scientists’ research increasingly depends on the quality and availability of software upon which their works are built. To highlight some of these issues and share experiences, the First Workshop on Sustainable Software for Science: Practice and Experiences (WSSSPE1) was held in November 2013 in conjunction with the SC13 Conference. The workshop featured keynote presentations and a large number (54) of solicited extended abstracts that were grouped into three themes and presented via panels. A set of collaborative notes of the presentations and discussion was taken during the workshop. Unique perspectives were captured about issues such as comprehensive documentation, development and deployment practices, software licenses and career paths for developers. Attribution systems that account for evidence of software contribution and impact were also discussed. These include mechanisms such as Digital Object Identifiers, publication of “software papers”, and the use of online systems, for example source code repositories like GitHub. This paper summarizes the issues and shared experiences that were discussed, including cross-cutting issues and use cases. It joins a nascent literature seeking to understand what drives software work in science, and how it is impacted by the reward systems of science. These incentives can determine the extent to which developers are motivated to build software for the long-term, for the use of others, and whether to work collaboratively or separately. It also explores community building, leadership, and dynamics in relation to successful scientific software

Software Reuse in Agile Development Organizations - A Conceptual Management Tool

The reuse of knowledge is considered a major factor for increasing productivity and quality. In the software industry knowledge is embodied in software assets such as code components, functional designs and test cases. This kind of knowledge reuse is also referred to as software reuse. Although the benefits can be substantial, software reuse has never reached its full potential. Organizations are not aware of the different levels of reuse or do not know how to address reuse issues. This paper proposes a conceptual management tool for supporting software reuse. Furthermore the paper presents the findings of the application of the management tool in an agile development organization

Getting Help from Course Management Software to Teach a Large-enrollment Introductory Geology Class

This article deals with utilizing the Internet as a medium for empowering learning and course management of on-campus classes using the enterprise-wide software system WebCT, which has proven to be very useful in managing a large introductory geology class. The author presents the results of her students' learning experience with WebCT. The article also provides a simple tutorial on how to create an Internet-enhanced course in less than a day using WebCT and with no prior knowledge of HTML language or FTP procedures. Educational levels: Graduate or professional

Usability discussions in open source development

The public nature of discussion in open source projects provides a valuable resource for understanding the mechanisms of open source software development. In this paper we explore how open source projects address issues of usability. We examine bug reports of several projects to characterise how developers address and resolve issues concerning user interfaces and interaction design. We discuss how bug reporting and discussion systems can be improved to better support bug reporters and open source developers

DATUM in Action

This collaborative research data management planning project (hereafter the RDMP project) sought to help a collaborative group of researchers working on an EU FP7 staff exchange project (hereafter the EU project) to define and implement good research data management practice by developing an appropriate DMP and supporting systems and evaluating their initial implementation. The aim was to "improve practice on the ground" through more effective and appropriate systems, tools/solutions and guidance in managing research data. The EU project (MATSIQEL - (Models for Ageing and Technological Solutions For Improving and Enhancing the Quality of Life), funded under the Marie Curie International Research Staff Exchange Scheme, is accumulating expertise for the mathematical and computer modelling of ageing processes with the aim of developing models which can be implemented in technological solutions (e.g. monitors, telecare, recreational games) for improving and enhancing quality of life.1 Marie Curie projects do not fund research per se, so the EU project has no resources to fund commercial tools for research data management. Lead by Professor Maia Angelova, School of Computing, Engineering and Information Sciences (SCEIS) at Northumbria University, it comprises six work packages involving researchers at Northumbria and in Australia, Bulgaria, Germany, Mexico and South Africa. The RDMP project focused on one of its work packages (WP4 Technological Solutions and Implementation) with some reference to another work package lead by the same person at Northumbria University (WP5 Quality of Life). The RDMP project‟s innovation was less about the choice of platform/system, as it began with existing standard office technology, and more about how this can be effectively deployed in a collaborative scenario to provide a fit-for-purpose solution with useful and usable support and guidance. It built on the success of the Datum for Health project by taking it a stage further, moving from a solely health discipline to an interdisciplinary context of health, social care and mathematical/computer modelling, and from a Postgraduate Research Student context to an academic researcher context, with potential to reach beyond the University boundaries. In addition, since the EU project is re-using data from elsewhere as well as creating its own data; a wide range of RDM issues were addressed. The RDMP project assessed the transferability of the DATUM materials and the tailored DATUM DMP

A National Dialogue on Health Information Technology and Privacy

Increasingly, government leaders recognize that solving the complex problems facing America today will require more than simply keeping citizens informed. Meeting challenges like rising health care costs, climate change and energy independence requires increased level of collaboration. Traditionally, government agencies have operated in silos -- separated not only from citizens, but from each other, as well. Nevertheless, some have begun to reach across and outside of government to access the collective brainpower of organizations, stakeholders and individuals.The National Dialogue on Health Information Technology and Privacy was one such initiative. It was conceived by leaders in government who sought to demonstrate that it is not only possible, but beneficial and economical, to engage openly and broadly on an issue that is both national in scope and deeply relevant to the everyday lives of citizens. The results of this first-of-its-kind online event are captured in this report, together with important lessons learned along the way.This report served as a call to action. On his first full day in office, President Obama put government on notice that this new, more collaborative model can no longer be confined to the efforts of early adopters. He called upon every executive department and agency to "harness new technology" and make government "transparent, participatory, and collaborative." Government is quickly transitioning to a new generation of managers and leaders, for whom online collaboration is not a new frontier but a fact of everyday life. We owe it to them -- and the citizens we serve -- to recognize and embrace the myriad tools available to fulfill the promise of good government in the 21st Century.Key FindingsThe Panel recommended that the Administration give stakeholders the opportunity to further participate in the discussion of heath IT and privacy through broader outreach and by helping the public to understand the value of a person-centered view of healthcare information technology