Redesigning work organizations and technologies: experiences from European projects

Currently distributed business process (re) design (resulting in components of business networks) basically relies on technical criteria. And that are the main purposes of most research projects supported by EC. Through the process of building a European Research Area, this means a strong influence in the national research programmes. However it is generally accepted that it should also take into account social criteria and aspects such as the quality of working life, or participation in decision processes. Those were some of the objectives of projects in de 80s decade, and framed some of the main concepts and scientific approaches to work organisation. The democratic participation of network and organisations members in the design process is a critical success factor. This is not accepted by everyone, but is based in sufficient case studies. Nevertheless, in order to achieve an optimization that can satisfying the requirements of agility of a network of enterprises, more complex design methods must be developed. Thus, the support to the collaborative design of distributed work in a network of enterprises, through a concurrent approaching business processes, work organisation and task content is a key factor to achieve such purposes. Increasing needs in terms of amounts of information, agility, and support for collaboration without time and space constrains, imposes the use of a computer-based model.business process; networks; decision processes; collaborative design;

Integrated methodological frameworks for modelling agent-based advanced supply chain planning systems: a systematic literature review

Purpose: The objective of this paper is to provide a systematic literature review of recent developments in methodological frameworks for the modelling and simulation of agent-based advanced supply chain planning systems. Design/methodology/approach: A systematic literature review is provided to identify, select and make an analysis and a critical summary of all suitable studies in the area. It is organized into two blocks: the first one covers agent-based supply chain planning systems in general terms, while the second one specializes the previous search to identify those works explicitly containing methodological aspects. Findings: Among sixty suitable manuscripts identified in the primary literature search, only seven explicitly considered the methodological aspects. In addition, we noted that, in general, the notion of advanced supply chain planning is not considered unambiguously, that the social and individual aspects of the agent society are not taken into account in a clear manner in several studies and that a significant part of the works are of a theoretical nature, with few real-scale industrial applications. An integrated framework covering all phases of the modelling and simulation process is still lacking in the literature visited. Research limitations/implications: The main research limitations are related to the period covered (last four years), the selected scientific databases, the selected language (i.e. English) and the use of only one assessment framework for the descriptive evaluation part. Practical implications: The identification of recent works in the domain and discussion concerning their limitations can help pave the way for new and innovative researches towards a complete methodological framework for agent-based advanced supply chain planning systems. Originality/value: As there are no recent state-of-the-art reviews in the domain of methodological frameworks for agent-based supply chain planning, this paper contributes to systematizing and consolidating what has been done in recent years and uncovers interesting research gaps for future studies in this emerging fieldPeer Reviewe

Special Session on Industry 4.0

No abstract available

Issues with implementing ERP in the public administration

As governments work to transform their environments from an internal resource optimization to a process integration and external collaboration focus, integrated systems stand at the forefront of solutions that will achieve this goal. Enterprise Resource Planning (ERP) is proven to significantly increase efficiency, improve information access, reduce total cost of ownership, and help government achieve the highest levels of accountability and constituent service. Yet implementing ERP in a manner that achieves its promises is no easy task. Public sector organizations often rationalize their ERP modernization initiatives within the context of budgetary constraints and are faced with multiple ERP providers that, on the surface, are difficult to discern. In addition, adjudicating between competing ERP solutions on their functional merit is not only difficult because of the complexity of ERP systems, but it is further complicated by the intricacy of the government acquisition process. Therefore, it is particularly important that the business value be sold at the executive and political levels of government and, to be successful, that government embeds the ERP solution within its culture and processes. What's more, the level of detailed analysis required to map functional requirements to ERP solutions is an arduous task that, even if done thoroughly, hasn't always delivered a successful implementation. In this article, we will address these issues by examining the evolution and shortcomings of ERP solutions; by defining the features and functionality needed to address government transformation; and by recommending the steps to take to position for success.government, public organizations, ERP, integrated systems

From supply chains to demand networks. Agents in retailing: the electrical bazaar

A paradigm shift is taking place in logistics. The focus is changing from operational effectiveness to adaptation. Supply Chains will develop into networks that will adapt to consumer demand in almost real time. Time to market, capacity of adaptation and enrichment of customer experience seem to be the key elements of this new paradigm. In this environment emerging technologies like RFID (Radio Frequency ID), Intelligent Products and the Internet, are triggering a reconsideration of methods, procedures and goals. We present a Multiagent System framework specialized in retail that addresses these changes with the use of rational agents and takes advantages of the new market opportunities. Like in an old bazaar, agents able to learn, cooperate, take advantage of gossip and distinguish between collaborators and competitors, have the ability to adapt, learn and react to a changing environment better than any other structure. Keywords: Supply Chains, Distributed Artificial Intelligence, Multiagent System.Postprint (published version

Strategy, IT and dynamic change in enterprises

This paper explores the importance of collaboration between different types of organizations within an enterprise. To achieve successful collaboration requires both endogenous and exogenous factors of each organization to be considered and a shared meta-strategy supported by shared cross-organizational processes and technology. A rolling business plan would periodically review, assess and reposition each organization within this meta-strategy according to how well they have contributed. We show that recent technological advances have made organizational structures more agile, organizational infra-structure more connected and the sharing of real-time information an operational reality; we also discuss the challenges and risks