Multi-tenant hybrid cloud architecture

This paper examines the challenges associated with the multi-tenant hybrid cloud architecture and describes how this architectural approach was applied in two software development projects. The motivation for using this architectural approach is to allow developing new features on top of monolithic legacy systems – that are still in production use – but without using legacy technologies. The architectural approach considers these legacy systems as master systems that can be extended with multi-tenant cloud-based add-on applications. In general, legacy systems are run in customer-operated environments, whereas add-on applications can be deployed to cloud platforms. It is thus imperative to have a means connectivity between these environments over the internet. The technology stack used within the scope of this thesis is limited to the offering of the .NET Core ecosystem and Microsoft Azure. In the first part of the thesis work, a literature review was carried out. The literature review focused on the challenges associated with the architectural approach, and as a result, a list of challenges was formed. This list was utilized in the software development projects of the second part of the thesis. It should be noted that there were very few high-quality papers available focusing exactly on the multi-tenant hybrid cloud architecture, so, in the end, source material for the review was searched separately for multi-tenant and for hybrid cloud design challenges. This factor is noted in the evaluation of the review. In the second part of the thesis work, the architectural approach was applied in two software development projects. Goals were set for the architectural approach: the add-on applications should be developed with modern technology stacks; their delivery should be automated; their subscription should be straightforward for customer organizations and they should leverage multi-tenant resource sharing. In the first project a data quality management tool was developed on top of a legacy dealership management system. Due to database connectivity challenges, confidentiality of customer data and authentication requirements, the implemented solution does not fully utilize the architectural approach, as having the add-on application hosted in the customer environment was the most reasonable solution. Despite this, the add-on application was developed with a modern technology stack and its delivery is automated. The subscription process does involve certain manual steps and, if the customer infrastructure changes over time, these steps must be repeated by the developers. This decreases the scalability of the overall delivery model. In the second project a PDA application was developed on top of a legacy vehicle maintenance tire hotel system. The final implementation fully utilizes the architectural approach. Support for multi-tenancy was implemented using ASP.NET Core Dependency Injection and Finbuckle.MultiTenancy-library. Azure Relay Hybrid Connection was used for hybrid cloud connectivity between the add-on application and the master system. The delivery model incorporates the same challenges regarding subscription and customer infrastructure changes as the delivery model of the data quality management tool. However, the manual steps associated with these challenges must be performed only once per customer – not once per customer per application. In addition, the delivery model could be improved to support customer self-service governance, enabling the delegation of any customer environment installations to the customers themselves. Even further, the customer environment installation could potentially cover an entire product family. As an example, instead of just providing access for the PDA application, the installation could provide access for all vehicle maintenance family add-on applications. This would make customer environment management easier and developing new add-on applications faster

Using DSML for Handling Multi-tenant Evolution in Cloud Applications

Multi-tenancy is sharing a single application's resources to serve more than a single group of users (i.e. tenant). Cloud application providers are encouraged to adopt multi-tenancy as it facilitates increased resource utilization and ease of maintenance, translating into lower operational and energy costs. However, introducing multi-tenancy to a single-tenant application requires significant changes in its structure to ensure tenant isolation, configurability and extensibility. In this paper, we analyse and address the different challenges associated with evolving an application's architecture to a multi-tenant cloud deployment. We focus specifically on multi-tenant data architectures, commonly the prime candidate for consolidation and multi-tenancy. We present a Domain-Specific Modeling language (DSML) to model a multi-tenant data architecture, and automatically generate source code that handles the evolution of the application's data layer. We apply the DSML on a representative case study of a single-tenant application evolving to become a multi-tenant cloud application under two resource sharing scenarios. We evaluate the costs associated with using this DSML against the state of the art and against manual evolution, reporting specifically on the gained benefits in terms of development effort and reliability

Orthogonal variability modeling to support multi-cloud application configuration

Cloud service providers benefit from a vast majority of customers due to variability and making profit from commonalities between the cloud services that they provide. Recently, application configuration dimensions has been increased dramatically due to multi-tenant, multi-device and multi-cloud paradigm. This challenges the configuration and customization of cloud-based software that are typically offered as a service due to the intrinsic variability. In this paper, we present a model-driven approach based on variability models originating from the software product line community to handle such multi-dimensional variability in the cloud. We exploit orthogonal variability models to systematically manage and create tenant-specific configuration and customizations. We also demonstrate how such variability models can be utilized to take into account the already deployed application parts to enable harmonized deployments for new tenants in a multi-cloud setting. The approach considers application functional and non-functional requirements to provide a set of valid multi-cloud configurations. We illustrate our approach through a case study

ENHANCEMENT FOR DATA SECURITY IN CLOUD COMPUTING ENVIRONMENT

Cloud computing, a rapidly developing information technology, has aroused the concern of the whole world. Cloud computing is Internet-based computing, whereby shared resources, software and information, are provided to computers and devices on-demand, like the electricity grid. Cloud computing is the product of the fusion of traditional computing technology and network technology like grid computing, distributed computing parallel computing and so on. It aims to construct a perfect system with powerful computing capability through a large number of relatively low-cost computing entity, and using the advanced business model like SaaS (Software as a Service) to distribute the powerful computing capacity to end users’ hands. To address this longstanding limitation by building a multi-tenant system. Our system provides the environment for the user to perform his tasks, but with very high security. By using further facilities provided in this system user fill secure about his data and his account

Configurability, Maturity, and Value Co-creation in SaaS: An Exploratory Case Study

This study answers the research question, “How do value co-creation components – value, offering, value networks, user involvement, and interaction process – change over time as Software-as-a-Service (SaaS) configurability moves toward maturity?” We conducted a case study of GlobalSchool, a SaaS company providing administrative software to small-sized schools. We refined the SaaS maturity model by integrating the concept of self-service. We further assessed configurability (along with SaaS maturity) from the co-creation of value perspective. Our findings show that value co-creation components are dynamic, changing at different maturity levels. We also identified two drivers for change – knowledge and volume of clients. Our study contributed toward the SaaS and value co-creation literature. The managerial implications include the need for SaaS vendors to balance between providing support and self-service, solicit feedback from long-standing clients, and slowly transition clients to the self-service concept

User-centric Adaptation Analysis of Multi-tenant Services

Multi-tenancy is a key pillar of cloud services. It allows different users to share computing and virtual resources transparently, meanwhile guaranteeing substantial cost savings. Due to the tradeoff between scalability and customization, one of the major drawbacks of multi-tenancy is limited configurability. Since users may often have conflicting configuration preferences, offering the best user experience is an open challenge for service providers. In addition, the users, their preferences, and the operational environment may change during the service operation, thus jeopardizing the satisfaction of user preferences. In this article, we present an approach to support user-centric adaptation of multi-tenant services. We describe how to engineer the activities of the Monitoring, Analysis, Planning, Execution (MAPE) loop to support user-centric adaptation, and we focus on adaptation analysis. Our analysis computes a service configuration that optimizes user satisfaction, complies with infrastructural constraints, and minimizes reconfiguration obtrusiveness when user- or service-related changes take place. To support our analysis, we model multitenant services and user preferences by using feature and preference models, respectively. We illustrate our approach by utilizing different cases of virtual desktops. Our results demonstrate the effectiveness of the analysis in improving user preferences satisfaction in negligible time.Ministerio de Economía y Competitividad TIN2012-32273Junta de Andalucía P12--TIC--1867Junta de Andalucía TIC-590

Approach and realization of a multi-tenant service composition engine

The support of multi-tenancy is an essential requirement to leverage the full extent of Cloud computing. Multi-tenancy enables service providers to maximize the utilization of their infrastructure and to reduce the servicing costs per customer. With regard to the fact that nowadays new applications or services are often composed out of multiple existing services or applications, a middleware is required which enables these compositions. A Service Composition Engine (SCE) provides the required functionality to enable the definition and execution of service compositions. In this diploma thesis we investigate the requirements and define an abstract architecture for the realization of a multi-tenant SCE. This architecture is prototypically realized with an open-source SCE and integrated into an existing multi-tenant aware ESB. The resulting middleware provides configurability for service compositions, tenant-aware messaging and tenant-based administration and management of the SCE and the ESB