Designinig Coordination among Human and Software Agents

The goal of this paper is to propose a new methodology for designing coordination between human angents and software agents and, ultimately, among software agents. The methodology is based on two key ideas. The first is that coordination should be designed in steps, according to a precise software engineering methodology, and starting from the specification of early requirements. The second is that coordination should be modeled as dependency between actors. Two actors may depend on one another because they want to achieve goals, acquire resources or execute a plan. The methodology used is based on Tropos, an agent oriented software engineering methodology presented in earlier papers. The methodology is presented with the help of a case study

Measuring the Pro-Activity of Software Agents

Despite having well-defined characteristics, software agents do not have a developed set of measures defining their quality. Attempts at evaluating software agent quality have focused on some agent aspects, like the development process, whereas others focusing on the agent as a software product have basically adopted measures associated with other software paradigms, like procedural and object-oriented concepts. Here we propose a set of measures for evaluating software agent pro-activity, the software agent's goal-driven behavioral ability to take the initiative and satisfy its goal

Agent Technology in Supply Chains and Networks: An exploration of high potential future applications

This paper reports on an ongoing research project that\ud is aimed at evaluating how software agents can improve\ud performance of supply chains and networks. To conduct\ud this evaluation, first a framework is developed to classify\ud potential applications of software agents to supply\ud networks. The framework was used in workshop sessions\ud with logistics and information systems experts from\ud industry, software/consultancy and academia to identify\ud promising areas for agents. Based on the framework and\ud the outcome of the workshop sessions, this paper presents\ud promising application areas for the near future and\ud beyond