Application of human computer interaction in developing an it-supported design collaboration process

Increasing globalisation and international collaboration have led to an increaseddemand for improvedcommunication within design collaboration processes. To address this issue, IT-supported design collaboration processes have been utilised, enablingprofessional design team members to work in a distributed design environment. However, IT-supported systems often lack human understanding, making such systems frustrating for professionals to use.The objective of this theoretical paper is to propose Human-Computer Interaction (HCI) integrated approaches that improve the interaction among professional design team members and collaborative technologies in a distributed design environment. This is particularly examined in the context of the building industry. For this purpose,this paper analysesthe related literature in design collaboration processes. This analysis is used toassess how earlier systems affect design team members’ capabilitiesto accept and use collaborative technologies.It is found that in addition to impacting the ergonomic and cognitive capabilities of professionals, a system should also motivate professionals intrinsically and extrinsically. The findings of this study are essential forpromoting the utility of IT-supported design collaboration projects.In addition, this study supports further research to increase the level of engagement in collaborative team work and mitigate knowledge loss in a complex project lifecycle

Virtual Worlds in Education - A systematic Literature Review

Virtual worlds (VWs) are no novum in higher education but regain interest through COVID-19 restrictions, emerging technologies, and the metaverse hype. Therefore, we conduct a systematic literature review to gain the current status quo of research in higher and further education to identify the educational activities, research areas, learning environments, technologies towards the metaverse, subjects taught, and the current state of design knowledge. The initially found 587 records were systematically filtered to 89 fully coded articles. Based on our results, we define research gaps and derive research streams. Our results reveal a lack of research on social integration, course design, non-technical target groups, theoretical grounding and general design knowledge within the given context. The metaverse trend has reached educational research in the way that from 2016 onwards, new technologies are investigated selectively for educational purposes

Aspectos motivacionais no design de tecnologia para mudanças sociais

Orientador: Maria Cecília Calani BaranauskasTese (doutorado) - Universidade Estadual de Campinas, Instituto de ComputaçãoResumo: Conectando pessoas e presente em todos os aspectos da vida, quando projetadas para este fim, as tecnologias têm potencial de influenciar a forma com que pessoas em um grupo social percebem e se relacionam com as coisas no ambiente. Este estudo de doutorado em Interação Humano-Computador (IHC) investiga como elementos motivacionais da Psicologia podem ser aplicados para informar o design, explo- rando esse potencial da tecnologia em promover mudanças sociais. O estudo é instanciado no domínio de consumo de energia elétrica, lidando com o desafio contemporâneo de cons- cientizar a sociedade dos limites naturais do planeta no que diz respeito ao uso de recursos naturais. Informar o design com aspectos motivacionais é uma abordagem recente em IHC. Quando encontrada na literatura, comumente tem foco em aspectos individuais e intrín- secos da motivação. Contudo, como argumentado nessa pesquisa, o contexto sociocultural evidencia a importância de considerar também os fatores externos que motivam as pessoas a se engajarem com uma tecnologia e com uma determinada questão social. Por considerar tanto fontes intrínsecas quanto extrínsecas de motivação, a Teoria da Autodeterminação é então considerada o principal referencial teórico da Psicologia nessa investigação, e a Semiótica Organizacional é a base metodológica para analisar os elemen- tos socioculturais que influenciam a motivação extrínseca. A análise situada dos dados socioculturais por uma perspectiva motivacional levou ao design da Tecnologia Socialmente Informada para Eco-Feedback de Energia (sigla SEET, em inglês), uma arquitetura que tem por objetivo estabelecer um novo padrão de com- portamento, ou uma nova maneira de perceber o consumo de energia coletivamente. O SEET é composto por um sistema interativo que promove colaboração, e pela Árvore da Energia, um dispositivo de feedback tangível para locais onde há encontro de pessoas. O SEET é avaliado em dois cenários complementares: uma Escola de Ensino Funda- mental no Brasil, onde os dados socioculturais foram coletados, analisados e aplicados para informar o design; e no contexto de um departamento de uma universidade no Reino Unido. Aspectos motivacionais da arquitetura do SEET são então analisadas, assim como o impacto dessa tecnologia ao desencadear as esperadas mudanças sociaisAbstract: By connecting people and being present in almost all aspects of life, when properly de- signed for that, technology can potentially influence the way people in a social group perceive and relate with things in their environment. This PhD study in the Human-Computer Interaction (HCI) field investigates how motivational elements from Psychology can be applied to inform the design aiming at exploring this potential of technology for promoting a social change. The study is in- stantiated in the energy consumption domain, coping with the contemporary challenge of raising awareness among the society of the planet¿s natural resources usage and limits. Informing the design with motivational aspects is a recent approach in HCI. When found in literature, it is mostly focused on individual and intrinsic aspects of motivation. However, as argued in this research, the sociocultural context evidences the importance of considering also the external factors that motivate people to be engaged with technology and the social issue. By taking into account both intrinsic and extrinsic sources of motivation, the Self- Determination Theory is then considered the main theoretical background from Psychol- ogy in this investigation, and the Organisational Semiotics the methodological basis to analyse sociocultural elements that influence extrinsic motivation. The situated analysis of sociocultural data with motivational lenses has led to the de- sign of a Socially-informed Energy Eco-feedback Technology (SEET), an architecture that aims at establishing a "new pattern of behaviour", or a new way of perceiving collective energy consumption. The SEET is composed by an interactive system that promotes collaboration and The Energy Tree, a tangible and public feedback device for gathering places. The SEET is evaluated in two complementary scenarios: an elementary school in Brazil, where the sociocultural data was collected, analysed and applied to inform design; and in the context of an university department in the United Kingdom. Motivational as- pects of the SEET architecture are then analysed, as well as the impact of this technology to trigger the desired social changeDoutoradoCiência da ComputaçãoDoutora em Ciência da Computaçã

Artists and designers as agents of change

This paper will focus on the role of artists and designers as agents of change in sustainability innovation. We will analyse the characteristics of this role on the basis of a review of literature that discusses various concepts, methodologies and strategies applied by artists and designers in innovation processes. The paper will analyse two case studies in which artists and designers acted as agents of change and will discuss insights from these case studies in the light of the literature reviewed. We will then continue to investigate how certain characteristics of the involvement of artists and designers in innovation processes relate to the impact of the process on a social-, business- or product level. The paper will conclude with lessons learnt regarding the role of artists and designers as agents of change in innovation processes and will introduce directions for future research

ECSCW 2013 Adjunct Proceedings The 13th European Conference on Computer Supported Cooperative Work 21 - 25. September 2013, Paphos, Cyprus

This volume presents the adjunct proceedings of ECSCW 2013.While the proceedings published by Springer Verlag contains the core of the technical program, namely the full papers, the adjunct proceedings includes contributions on work in progress, workshops and master classes, demos and videos, the doctoral colloquium, and keynotes, thus indicating what our field may become in the future

IT Design for Sustaining Virtual Communities: an Identity-based Approach

A variety of information technology (IT) artifacts, such as those supporting reputation management and digital archives of past interactions, are commonly deployed to support virtual communities. Despite the ubiquity of these artifacts, research on the impact of various IT-based features on virtual community communication is still limited. Without such research, the mechanisms through which information technologies influence community success are not well understood, limiting the design of community infrastructures that can enhance interaction in the community and minimize dysfunction. This dissertation proposes that identity management is a critical imperative in virtual communities and concerns related to communication of identity serve to shape an individual's interactions and perceptions in the community. Sensitivity to this perspective can help in drawing design guidelines for the IT infrastructure supporting the community. Drawing upon the social psychology literature, I propose an identity-based view to understand how the use of IT-based features in virtual communities can improve community sustainability. Specifically, identity consonance, defined as the perceived fit between a focal person's belief of his or her identity and the recognition and verification of this identity by other community members, is proposed as a core construct that mediates the relationship between the use of community IT artifacts and member satisfaction and knowledge contribution. To test the theoretical model, I surveyed two online communities: Quitnet.com and myIS.com. The former is an online community for people who wish to quit smoking, and the latter is a site for Lexus IS300 sport sedan enthusiasts. The results from surveys support the positive effects of community IT artifacts on identity consonance. The empirical study also finds that a high level of identity consonance is linked to member satisfaction and knowledge contribution. This dissertation offers a fresh perspective on virtual communities and suggests important implications for the design of the supporting IT infrastructure

Technologies that motivates healthy toothbrushing: practices through social translucence

Fifty percent of the European Union’s population suffers from an oral disease. Studies have repeatedly shown that while acquiring healthy toothbrushing practices early on in one’s life is of significance, children and adults often fail to adhere to those. In this thesis we attempt to design and prototype interactive technologies that motivate healthy tooth brushing habits on individuals. Rather than focusing on the technologies’ persuasive power over individuals, we tap on the social mechanisms employed by families. In this sense, we think of these technologies as social translucent rather than persuasive, whose goal is to raise awareness within the family on each other’s habits and that aim at leveraging families’ existing social mechanisms for behavior change, rather than replacing them. More specifically, we aim to gain insights with respect to the following questions: a) What are the drivers and barriers towards adhering to healthy tooth brushing behaviors? b) Can we effectively measure toothbrushing behaviors? c) How can technologies leverage family communication practices in motivating proper toothbrushing behaviors? First, we present two studies about children and adults’ tooth brushing behaviors and how these are influenced by social interactions within the family. Secondly, we present the design and prototyping of two systems that sense toothbrushing practices and provide feedback, using the Social Translucence Framework as a design lens. We conclude with an overview of lessons learnt from the prototyping of these systems supported by an analysis of the strengths and pitfalls of the developed technologies

End user programming of awareness systems : addressing cognitive and social challenges for interaction with aware environments

The thesis is put forward that social intelligence in awareness systems emerges from end-Users themselves through the mechanisms that support them in the development and maintenance of such systems. For this intelligence to emerge three challenges have to be addressed, namely the challenge of appropriate awareness abstractions, the challenge of supportive interactive tools, and the challenge of infrastructure. The thesis argues that in order to advance towards social intelligent awareness systems, we should be able to interpret and predict the success or failure of such systems in relationship to their communicational objectives and their implications for the social interactions they support. The FN-AAR (Focus-Nimbus Aspects Attributes Resources) model is introduced as a formal model which by capturing the general characteristics of the awareness-systems domain allows predictions about socially salient patterns pertaining to human communication and brings clarity to the discussion around relevant concepts such as social translucency, symmetry, and deception. The thesis recognizes that harnessing the benefits of context awareness can be problematic for end-users and other affected individuals, who may not always be able to anticipate, understand or appreciate system function, and who may so feel their own sense of autonomy and privacy threatened. It introduces a set of tools and mechanisms that support end-user control, system intelligibility and accountability. This is achieved by minimizing the cognitive effort needed to handle the increased complexity of such systems and by enhancing the ability of people to configure and maintain intelligent environments. We show how these tools and mechanisms empower end-users to answer questions such as "how does the system behave", "why is something happening", "how would the system behave in response to a change in context", and "how can the system’s behaviour be altered" to achieve intelligibility, accountability, and end-user control. Finally, the thesis argues that awareness applications overall can not be examined as static configurations of services and functions, and that they should be seen as the results of both implicit and explicit interaction with the user. Amelie is introduced as a supportive framework for the development of context-aware applications that encourages the design of the interactive mechanisms through which end-users can control, direct and advance such systems dynamically throughout their deployment. Following the recombinant computing approach, Amelie addresses the implications of infrastructure design decisions on user experience, while by adopting the premises of the FN-AAR model Amelie supports the direct implementation of systems that allow end-users to meet social needs and to practice extant social skills