HMD versus PDA: A comparative study of the user out-of-box experience

The out-of-box experience (OOBE) has been identified as a significant factor contributing to user perception and acceptance of products and technologies. Whilst there has been considerable emphasis placed on formalising methodological procedures for evaluating the OOBE and on the creation of positive user experiences through appropriate interfaces and applications, relatively little work has been undertaken examining how the OOBE is impacted when the experience itself covers a range of (possibly interconnected) devices. In this paper we report the results of an empirical study which examined the OOBE when a Personal Digital Assistant (PDA) and Head Mounted Device (HMD) were configured and then connected for inter-operability purposes. Our findings show that type of device has a considerable impact on the OOBE, with the ask of interconnecting devices having a detrimental effect on the OOBE. The OOBE, however, is in main unaffected by user type and gender

Digital inclusion - the vision, the challenges and the way forward

This paper considers the vision and aspiration of digital inclusion, and then examines the current reality. It looks beyond the rhetoric to provide an analysis of the status quo, a consideration of some facilitators and challenges to progress and some suggestions for moving forward with renewed energy and commitment. The far-reaching benefits of digital inclusion and the crucial role it plays in enabling full participation in our digital society are considered. At the heart of the vision of universal digital inclusion is the deceptively simple goal to ensure that everyone is able to access and experience the wide-ranging benefits and transformational opportunities and impacts it offers. The reality is a long way from the vision: inequality of access still exists despite many national campaigns and initiatives to reduce it. The benefits and beneficiaries of a digital society are not just the individual but all stakeholders in the wider society. Research evidence has shown that the critical success factors for successful digital participation are (i) appropriate design and (ii) readily available and on-going ICT (Information and Communication Technology) support in the community. Challenges and proven solutions are presented. The proposition of community hubs in local venues to provide user-centred ICT support and learning for older and disabled people is presented. While the challenges to achieve digital inclusion are very considerable, the knowledge of how to achieve it and the technologies which enable it already exist. Harnessing of political will is necessary to make digital inclusion a reality rather than a vision. With the cooperation and commitment of all stakeholders actualisation of the vision of a digitally inclusive society, while challenging, can be achieved and will yield opportunities and rewards that eclipse the cost of implementation

A Rhetoric Of Technology: The Discourse In U.S. Army Manuals And Handbooks

This dissertation examines the historical technical publications of the United States Army from 1775-2004. Historical research in Army technical communication reveals the persuasive characteristics of its technical publications. Elements of narrative, storytelling, and anthropomorphism are techniques writers used to help deliver information to readers. Research also reveals the design techniques writers adopted to unite the situated literacies of the troops. Analyses of print, comic, and digital media expose the increasing visualization of information since the eighteenth century. The results of such historical research can be applied to new media designs. Automating processes captured in paper-based technical manuals and adding intelligent functionality to these designs are two of many possible design options. Research also dispels a myth concerning the history of modern technical communication and illustrates the development of many genres and subgenres. Modern technical communication was not born of World War II as many scholars suggest, but was a legitimate field in eighteenth-century America. Finally, historical research in Army technical communication shows the systematic progression of a technological society and our increasing dependence on machine intelligence

Developing augmented reality capabilities for industry 4.0 small enterprises: Lessons learnt from a content authoring case study

Augmented reality (AR) has been proposed as a disruptive and enabling technology within the Industry 4.0 manufacturing paradigm. The complexity of the AR content creation process results in an inability for Small Enterprise (SE)to create bespoke,flexibleARtraining support “in-house” and is a potential barrier to industrial adoption of AR. Presently, AR content creation requires a range of specialist knowledge (e.g. 3D modelling, interface design, programming and spatial tracking) and may involve infrastructure changes (e.g. fiducial markers, cameras) and disruption to workflow. The research reported in this paper concerns the development and deployment of an Augmented Repair Training Application (ARTA); a templatebased interface to support end user (shop floor) AR content creation. The proposed methodology and implementation are discussed and evaluated in a real-world industrial case study in collaboration with a Small Enterprise (SE) in the Used and Waste Electronic and Electrical Equipment sector (UEEE/WEEE). The need for end user friendly templates is presented in the conclusion alongside further related work

An examination of the weaknesses in current online help systems and a proposed solution using an integrated information base

This thesis reports results of a research study into the usefulness of On-line Help Systems for application software users. The main objective of the research was to examine existing On-line Help systems, identify their weaknesses, and propose a means of rectifying the problems identified. A study of the available relevant literature revealed that both users and designers have divergent views as to the overall usability and efficacy of On-line Information, and this diversity has contributed to the problems inherent in On-line Help systems. An initial user survey was conducted with a group of computer users who were professionals in their own areas, many of whom also have considerable experience in the applications examined. The results are in agreement with the hypothesis that in spite of the long history of software development and the existence of research in the area, users of On-line Help Systems still find them unsatisfactory. The results also revealed that even experienced users find some aspects of existing Online Help Systems difficult to use, and that, in general current versions are not well received. A set of exploratory experiments has been carried out with users interacting with Microsoft Excel, using the On-line Help system at one sitting and the User Manual at another. These investigations revealed the existence of design and accessibility problems. Three terms best describe the problems identified - Vocabulary, Compartmentalisation, and the lack of an Integrated Base. An optimal approach to the design of On-line Help systems that will overcome these problems is proposed and a prototype system implemented and evaluated. The research has achieved its aim of providing a contribution to the design and implementation of On-line Help Systems that should enhance both the usability and efficacy of On-line support systems

SPAM – A Process Model for Developing Smart Personal Assistants

Information technology capabilities are growing at an impressive pace and increasingly overstrain the cognitive abilities of users. User assistance systems such as online manuals try to help the user in handling these systems. However, there is strong evidence that traditional user assistance systems are not as effective as intended. With the rise of smart personal assistants, such as Amazon’s Alexa, user assistance systems are becoming more sophisticated by offering a higher degree of interaction and intelligence. This study proposes a process model to develop Smart Personal Assistants. Using a design science research approach, we first gather requirements from Smart Personal Assistant designers and theory, and later evaluate the process model with developing an Amazon Alexa Skill for a Smart Home system. This paper contributes to the existing user assistance literature by offering a new process model on how to design Smart Personal Assistants for intelligent systems

Navigation in electronic space: Users\u27 learning strategies of word processing.

In communication research, there has been a lack of studies that investigated how people interact with technologies. As technologies become more complex, the issue of usage must also be addressed. Twenty-eight secretaries and support staff were given a word processing test to assess their level of proficiency. Out of this group, four novice and six advanced users were selected for non-directive interviewing. The study found that advanced and novice users shared very different thought worlds about word processing. Additionally, it was found that there were novices who displayed characteristics of advanced users and there were novices who tended to learn new word processing skills only when their work demanded them (minimally-involved novices). A new hypothesis was developed. The notions of advanced-novice users (ANUs) and novice-advanced users (NAUs) were suggested. The ANUs was defined as novices who displayed characteristics of advanced users. The NAUs was defined as experienced users who displayed characteristics of novice users. A Likert scale was constructed to test whether these two notions appeared valid. The results supported the hypothesis. (Abstract shortened by UMI.)Dept. of Communication Studies. Paper copy at Leddy Library: Theses & Major Papers - Basement, West Bldg. / Call Number: Thesis1991 .C4534. Source: Masters Abstracts International, Volume: 31-01, page: 0457. Chairperson: Thomas F. Carney. Thesis (M.A.)--University of Windsor (Canada), 1991

Freeform User Interfaces for Graphical Computing

報告番号: 甲15222 ; 学位授与年月日: 2000-03-29 ; 学位の種別: 課程博士 ; 学位の種類: 博士(工学) ; 学位記番号: 博工第4717号 ; 研究科・専攻: 工学系研究科情報工学専

Native or Novice?: An Exploratory Study of the Access to and Use of Digital Technologies among Pathway Students

Access to and use of technology by students deemed to be ‘Digital Natives' studying in the Higher Education (HE) sector has been an area of much interest, speculation and publication. This chapter reports on a small-scale exploratory study that aimed to uncover the digital technology access and practices in both everyday life and academic study of ‘new' international first-year ‘pathway' students at the Eynesbury Institute of Business and Technology (EIBT). The purpose of this study was to contribute to the debate on digital natives by providing a ‘piece of evidence' on the access to and use of digital technologies by a group of pre-university pathway students. This exploratory study stemmed from the realisation that EIBT lecturers could better meet the needs of the current generation and cohort of 20+ ethnically diverse students, and help them acculturate and transition as lifelong learners who are able to adapt to an evolving information landscape in Australian HE and upon their return home