Business process and practice alignment meta-model

Business Process Modelling (BPM) is one of the most important phases of information system design. Business Process meta-models allow capturing informational and behavioural aspects of business processes. Unfortunately, standard business process meta-modelling approaches, such as the Business Process Model and Notation (BPMN) Meta-model, Quality-Oriented Business Process Meta-Model (QOBPM) and Transactional Meta-Model for Business Process (TMBP) focus just on process description, providing different business process models. According to these meta-modelling approaches, it is not possible to compare and identify related daily practices in order to improve business process models. This lack of information recognizes that further research in Business Process (BP) meta-model is needed to reflect the evolution/change on software processes. Considering this limitation in BP meta-modelling, this paper presents a comparative study of the most recognized business process meta-models approaches and introduces a new BP meta-model designed by Business Process and Practice Alignment Meta-model (BPPAMeta-model). Our intention is to present observed problems in existing approaches and propose a business process meta-model that addresses features related to the alignment between daily work practices and business process descriptions. (C) 2015 The Authors. Published by Elsevier B.V

From Personal Memories to Sharable Memories

The exchange of personal experiences is a way of supporting decision making and interpersonal communication. In this article, we discuss how augmented personal memories could be exploited in order to support such a sharing. We start with a brief summary of a system implementing an augmented memory for a single user. Then, we exploit results from interviews to define an example scenario involving sharable memories. This scenario serves as background for a discussion of various questions related to sharing memories and potential approaches to their solution. We especially focus on the selection of relevant experiences and sharing partners, sharing methods, and the configuration of those sharing methods by means of reflection

Toward user oriented semantic geographical information systems

User Oriented Geographical Information Systems, a recent adaptation of classical GIS concepts to everyday usage, are becoming more and more present in the web landscape. Recent developments show the need of adding higher semantic levels to the existing frameworks, to improve their usage, as well as to ease scalability. We point out limits of actual examples, related to handling heterogeneous data, scalability issues, and expressiveness, and suggest a framework for building a Semantic User Oriented GIS. Notably this framework aims to address the peculiarities of the geographical space domain, and to offer a cognitively sound interface to the user

Migrating agile methods to standardized development practice

Situated process and quality frame-works offer a way to resolve the tensions that arise when introducing agile methods into standardized software development engineering. For these to be successful, however, organizations must grasp the opportunity to reintegrate software development management, theory, and practice

Towards Activity Context using Software Sensors

Service-Oriented Computing delivers the promise of configuring and reconfiguring software systems to address user's needs in a dynamic way. Context-aware computing promises to capture the user's needs and hence the requirements they have on systems. The marriage of both can deliver ad-hoc software solutions relevant to the user in the most current fashion. However, here it is a key to gather information on the users' activity (that is what they are doing). Traditionally any context sensing was conducted with hardware sensors. However, software can also play the same role and in some situations will be more useful to sense the activity of the user. Furthermore they can make use of the fact that Service-oriented systems exchange information through standard protocols. In this paper we discuss our proposed approach to sense the activity of the user making use of software

Extending Social Learning Theories to Collectivist Cultures: The Effect of Behavior Modeling Training, Service Orientation and Language Skills on Service Skills and Behaviors

Although previous research has suggested that training approaches using behavior modeling yield better results than lecture-based approaches, these assumptions have not been tested in collectivist cultures. This study examined the effects of these alternative training methods for service knowledge and service behavior with a field experiment involving 117 Russian hotel employees. Despite no previous exposure to behavior modeling and no cultural context for service, the behavioral modeling training approach relative to the lecture-based approach yielded higher levels of both service knowledge and behavior. Since the setting was an English speaking hotel, difference in language ability were also considered and behavioral modeling was found to be a more effective training approach regardless of English ability. It also appears that service orientation is positively associated with both knowledge and behavior. The results indicate behavior modeling may be most helpful to those employees least predisposed to service or with lower language abilities

Multi-agent systems for power engineering applications - part 1 : Concepts, approaches and technical challenges

This is the first part of a 2-part paper that has arisen from the work of the IEEE Power Engineering Society's Multi-Agent Systems (MAS) Working Group. Part 1 of the paper examines the potential value of MAS technology to the power industry. In terms of contribution, it describes fundamental concepts and approaches within the field of multi-agent systems that are appropriate to power engineering applications. As well as presenting a comprehensive review of the meaningful power engineering applications for which MAS are being investigated, it also defines the technical issues which must be addressed in order to accelerate and facilitate the uptake of the technology within the power and energy sector. Part 2 of the paper explores the decisions inherent in engineering multi-agent systems for applications in the power and energy sector and offers guidance and recommendations on how MAS can be designed and implemented

Multi-perspective requirements engineering for networked business systems: a framework for pattern composition

How business and software analysts explore, document, and negotiate requirements for enterprise systems is critical to the benefits their organizations will eventually derive. In this paper, we present a framework for analysis and redesign of networked business systems. It is based on libraries of patterns which are derived from existing Internet businesses. The framework includes three perspectives: Economic value, Business processes, and Application communication, each of which applies a goal-oriented method to compose patterns. By means of consistency relationships between perspectives, we demonstrate the usefulness of the patterns as a light-weight approach to exploration of business ideas