Efficiencies and capacity of support services post college model adoption at the University of KwaZulu-Natal.

Master’s Degree. University of KwaZulu-Natal, Durban.ABSTRACT The aim of the study was to evaluate the outcomes of the adoption of the College Model at UKZN and its effect on efficiencies and capacity of the support services. The study adopted a qualitative approach and a case study design. To achieve this purpose, the study used a questionnaire consisting of open ended questions in order to capture real life experiences consistent with a qualitative study. A questionnaire was placed on online notices and a call was made to staff to complete the questionnaire online or advise when they needed the researcher to come to their offices to help with its completion. Respondents were selected using simple random sampling technique in which all staff from all areas of the university could participate in giving relevant information concerning any possible area of the university operations. A total of 45 respondents participated in this study who ranged from Support Staff, Academic Staff and others in leadership in those categories. Some of the key findings of the study suggest that the College Model streamlined certain functions and devolved some responsibilities to schools which enabled them to focus on their core business of teaching and learning, research, community engagement and targeted internationalisation better. The new structure is ‘top-heavy’ with superfluous posts such as myriad of Directors and Managers, should be re-looked. Colleges have morphed into mini-universities with little collaboration between them. The Dean of Research and Dean of Teaching and Learning, with no line management responsibilities and no administrative support, appear unnecessary if not deployed differently. ICS were found to be efficient while HR and Finance should improve. Training should be offered to HR Officers/Consultants so that they become all-rounders and not just recruitment specialists. The study recommends that staff should be hired in critical areas such as College of Humanities, Finance and Library services which will ensure smooth operations and support teaching and learning respectively. It also recommends freeing academics to focus on teaching and learning, research and community engagement by not involving them in processes such as ERS and DP appeals. Given the improved collaborations between disciplines, capitalise on these synergies and share information, skills and know-how through cross-pollination of knowledges and practices. The study concludes with recommendations of a relook of support services and the college model to help improve efficiency and capacitate key staffing areas with adequate staff and training to help improve service delivery. Finally, the study recommends undertaking a comprehensive study which investigates both the qualitative and quantitative outcomes related to the financial impact or savings deriving from the College Model adoption.Abstract available in the PDF

Special Libraries, Summer 1987

Volume 78, Issue 3https://scholarworks.sjsu.edu/sla_sl_1987/1002/thumbnail.jp

Special Libraries, Summer 1987

Volume 78, Issue 3https://scholarworks.sjsu.edu/sla_sl_1987/1002/thumbnail.jp

Emerging political subjectivities in a post migrant labour regime: mobilisation, participation and representation of foreign workers in South Africa (1980-2013)

A thesis submitted to the faculty of humanities, at the University of the Witwatersrand, Johannesburg, in Fulfillment of the requirements for the degree of Doctor of Philosophy in migration and displacement studies May 2018The study aimed to examine the key factors shaping political subjectivities amongst foreign workers in South Africa between the period 1980-2013. It builds on the 1970s studies of the migrant labour system (Wolpe, 1972, First et al, 1972, Arrighi, 1973, Legassick, 1975; Burawoy, 1976) and raises new theoretical debates on how political prejudices have shaped mobilisation, participation and representation of foreign workers today. In particular, the thesis interrogates trade union responses to foreign labour, including foreign workers’ position and receptivity to unions and how state crafted laws and policies shape political subjectivities among foreign workers. Two unions; the South African Commercial & catering Workers Union (SACCAWU) and National Union of Mineworkers (NUM) were chosen because of the high density of foreign workers in their sectors and again, the sectors have a historical trajectory in attracting foreign labour to South Africa. While unions’ responses are not homogenous, the study revealed that the two aforementioned unions somehow elicit a more optimistic approach towards organising foreign labour. Through a critical analysis of the class content of workers, migrancy and mobilisation, the study interrogated two grand theories propounded by Marx and Gramsci. The findings revealed that the Marxist theory is fixated on class and thus, views this variable as a mutually uniting force and as underpinning solidarity among the subaltern. In contrast, Gramsci‘s (1971) concept of hegemony, in which he argues that it reproduces domination juxtaposed with the theory of intellectuals, further divide the proletarian. In his theory, Gramsci (1971) elevates the conversation beyond class to include the concepts of power and hegemony as essential to explain workers’ struggles - as he also postulates that civil society stands as an alternative voice to workers outside of organised labour, which has since abandoned their socialist agenda. Furthermore, Gramsci acknowledges the role played by employers in creating passivity among workers and this is reflected in this study in which the prerogative to monitor foreign workers in the country solely rests on employers. This policy framework emasculates foreign workers’ agency with the ultimate result of weakening bargaining power while promoting patronage. In essence, Marxist theory fails to acknowledge that the working class as a social category is not homogeneous and as such, our analysis needs to rethink other factors that shape political subjectivities and mobilisation in contemporary society. In a way, Gramsci’s theory persuades us to appreciate the fact that economic needs are not the only stimulant to mobilisation of workers as there exist other factors such as ideology, political, social, gender, culture and race. In light of this, my study shows that besides ‘bread and butter’ issues, at the core of foreign workers struggles is the issue of documentation. Following, Fine (2014), the study found out that trade union prefer the Universalist approach to organising foreign workers thus neglecting the particularistic view which advances the notion that immigrant workers have their own particular needs. Furthermore, as the study shows, unions are still ambivalent about including and organising foreign workers, drawing more on state crafted laws and policies that emphasise ‘legality’ in relation to documentation and permission to work in the country. Yet, foreign workers are keen and ready to join unions although some (in particular highly skilled foreign workers in the hospitality sector) are caught up within the liminal phase (see Underthun, 2015) as a result of job mismatches, such that they believe they could only join unions once they secure employment in the sectors that are in synergy with the skills they possess. Drawing from unions’ rhetoric of a Universalist approach to organising foreign workers, there is however, overwhelming evidence from the study to suggest that restrictive immigration laws and policies in their current form point to lack of commitment by unions in influencing development of immigration policies which are favourable towards equal full participation of all workers. Here, we witness a new consensus and a continuation of the politics of draconian exclusionary immigration laws and policies - tracing back to the contract labour system into the post migrant labour regime. Thus, I argue here that failure to address the ‘special’ needs of foreign workers in accordance with the particularistic view undermines all unions’ efforts and strategy to mobilise all workers falling outside of standard employment relations. Instead, this further point to hypocrisy as unions seek legitimacy in terms of compliance to the principles of international solidarity with the ultimate goal to discourage self-organising among foreign workers and alternative modes of representation. Emerging forms of worker representation are associated with the leftist socialist agenda which has since been abandoned by traditional unions since the introduction of neoliberal policies which have resulted in workplace restructuring, retrenchments and shrinking employment opportunities. Nevertheless, against all these challenges, as the study revealed, foreign including local casual workers (Dickinson, 2017), still exercise their agency and have begun to self-organise and seek other alternative models of mobilisation and participation in the workplace to fill-in the representation gaps left by unions. This has been facilitated at large by social networks and emerging social media platforms, migrant rights organisations including other civil society collectives, which in a way, have forged new forms of solidarity among local and foreign workers based on identity.MT201

Sources of stress among human resource practitioners : a study of the inter-relationship between career orientation, role stress and burnout : an investigation into sources of work-related stress in a sample of human resource practitioners in KwaZulu-Natal.

Thesis (Ph.D.)-University of Natal, Durban, 2002.Human Resource Management (HRM) has undergone significant changes during the past twenty-five to thirty years in response to the demands made upon the Human Resource function. With the change in emphasis in HRM has come the need for human resource practitioners (HRPs) to adapt to the new demands made upon them to contribute directly to the bottom line success of their organisations It is argued that HRM is inherently ambiguous, attempting to meet both the needs of the business and the individual employee. This places pressure on HRPs to become "specialists in ambiguity" as they attempt to meet the demands of key stakeholders in the enterprise. The emphasis in the role of the HRP, has moved historically, from that of a welfare officer to that of a fully fledged member of the management team, held equally responsible for the success of the operation. As with most professions today, a price is exacted for participation in modem organisations in the form of increased work-related stress. Considerable research has been undertaken over the past thirty years into work-related stress among many professions~ but no identifiable, in depth studies into sources of work-related stress among HRPs were located. The significant shift that has taken place in the role of HRPs, from their original welfare orientated function, to the current role emphasis on contributing to direct bottom line success, provides the context for the increase in work related stress levels experienced by some HRPs. The study investigates the links between the career orientation of HRPs, role stress factors and burnout in an attempt to identify sources of stress among a sample of human resource practitioners drawn from the greater Durban area and the KwaZulu Natal coastal region. The report is diagnostic and not prescriptive in attempting to ascertain coping skills for stressed HRPs. The study model posits a juxtaposition between those HRPs who are "service" orientated with those who are "managemeng' orientated. The purpose is to establish in the current corporate environment, whether those who are more service orientated, would suffer greater work-related stress, in contrast to those who are more "management" orientated, who were conceived of as experiencing less work-related stress. No strong links are revealed between "service" and "general management' and Role Stress or Burnout. The combined effects of role stress and burnout are conceived in the study to illustrate work related stress. In contrast to the original study model, two other findings of significance emerged. Those HRPs who were entrepreneurially orientated showed the highest levels of workrelated stress. And, those who were technical/functional orientated were least likely to be affected by role stress and burnout. These findings are important in light of the current call for HRPs to be entrepreneurial and innovatively creative. Yet these HRPs reveal the greatest possibility of experiencing role stress and burnout. In contrast, those HRPs whose orientation is technical and functional are found to reveal the least possibility of suffering from work-related stress. These findings lead to a new paradigm revealing the presence of a different dilemma and tension for HRPs. Within the demand for a total business focus on the part of HRPs and HRM, emerges a tension between the more stressful entrepreneurial and innovative role and the more stable technical and functional role also demanded by the organisation. The study suggests that the ambiguity in HRM in practice presents itself in terms of dilemmas and contrasts with which the HRPs has to live. Role ambiguity and role overload appear to contribute most to the possibility of burnout. Role ambiguity has its origin in the very nature of HRM, which is shown to be inherently ambiguous. Role overload among management, is observed more as part of the nature of the modern work environment, whereas role ambiguity emerges as a feature of the nature of HRM. Role conflict is explained mostly as a normal element in the HRPs job of balancing competing demands in the work place. The ambiguous nature of HRM and the uncertainties which it generates adds to the work-related source of stress and leads to HRPs having to become "specialists in ambiguity". Role stress factors, rather than career orientation elements are shown to be the leading contributors to the possibility of increased levels of burnout The findings have implications for the selection and training of HRPs. The contemporary emphases require HRPs to balance a tough minded business focus with acceptable innovate approaches to the organisation's human resources and excellent ongoing functional services. This balancing of ambiguities needs to be accompanied by a sensitivity to people, without becoming the subject of role stress and raised levels of burnout

Regimes and rights on the Orange River: possessing and dispossessing Griqua Philippolis and Afrikaner Orania

Submitted as requirement of the degree of Master of Arts History, Faculty of Humanities University of the Witwatersrand, January 2012Griqua Philippolis (1824-1862) and Afrikaner Orania (1990-present) are explored in this thesis, according to a legal-history framework that allows for a comparative appraisal of their foundations. As I argue, property – specifically, property in land – helps us to understand sovereignty and the question of rights in the South Africa. As this thesis explores, both settlements were formerly home to prior inhabitants (the San in Philippolis; Coloured squatters in Orania), and these inhabitants had to be transferred away. Both communities emerged out of contested and dynamic political contexts – situations that would determine how they saw themselves and others. Land regulations were devised within these respective contexts, in direct response to specific external pressures and the demands of the market. Internally, both polities were tightly governed. Externally, to various institutions and individuals, both argued for their ‘rights’ – mainly rights to land and to special treatment – all the time. Indeed, in a way, this study is an historical exploration of the effective deployment of ‘rights talk’, and to that end, my argument carries across two centuries right up to the present day using Orania and Philippolis to do this. This thesis, then, is a study about land rights, and the different regimes that create and erase them, that acknowledge and ignore them; it is a local history of settler colonialism past and present, using two case studies to explore the continuities of South Africa’s ever-pertinent land question.XL201

Power,independance and worker democracy in the development of the National Union of Metalworkers of South Africa (NUMSA) and its predecessors: 1980-1995

Student Number : 0376246 - PhD thesis - School of Humanities - Faculty of ArtsThis thesis examines the building of power and how workers’ control and union independence augmented or detracted from this process in the National Union of Metalworkers and its predecessors from the 1980s to the mid 1990s. These unions aimed to accrue power to improve both their members’ working conditions and to effect political and economic transformation. In this process the building of non-racial national industrial unions that cut across the ethnically constituted state, the promotion of workers’ control, and political independence from formal political organisations were central. This thesis demonstrates how Numsa and its predecessors overcame obstacles to the accrual of power and scrutinizes reasons for failures in achieving pivotal ideological goals. In the early 1980s Numsa’s predecessors constructed greater degrees of democratic organizational and bureaucratic power. The formation of Numsa in 1987 allowed for the further construction of an efficient bureaucracy to support organizational and bargaining activities. It successfully forged national bargaining forums and built hegemony across the industry. In 1993 Numsa adopted a programme through which it hoped to restructure its industries in the transitional period leading up to a new democracy. It failed however to successfully implement the programme in its entirety. Tensions emerged in union goals as membership remained focused on increased wages whilst leadership was attempting to restructure industry, enhance worker skills and augment workers’ control in the workplace. In the political sphere Numsa was largely unable to effect a deeper infusion of its socialist leanings. Though Numsa and other Cosatu unions made an important contribution to the birth of a non-racial democracy, the capitalist state succeeded in demobilizing the trade unions in their pursuit of more fundamental systemic change. By the time Numsa produced the concept of a Reconstruction Accord, later developed into the Reconstruction and Development Programme (RDP), the space to popularise a socialist perspective had been considerably reduced. Although Numsa forewent its early `party autonomous` position when Cosatu entered the ANC/SACP alliance, this was clearly far from a `state ancillary` stance. Though labour had won the right to be consulted in Nedlac and the right to strike, the possibility of dissent being diverted into bureaucratic chambers existed with a consequent loss of militant, strategic and ideological focus. Key words: trade union power, workers control, trade union independence, National Union of Metalworkers of South Africa (NUMSA), National Automobile & Allied Workers Union (Naawu), Metal & Allied Workers Union (Mawu), Motor Industry Combined Workers Union (Micwu), post 1980 metal unions, metal union politics, metal union bargaining, metal union organisation, trade union alliances, trade unions and violenc

A comparative analysis of academic literacy specifications for a standardised test and academic literacy requirements for reading and writing in a range of disciplinary contexts

Includes bibliographical referencesStandardised testing gained prominence in the South African higher education sector in the last decade, largely as a means of providing information to identify students who might require additional academic support and for placements onto appropriate higher education programmes of study. This study explored academic literacy as a construct for standardised tests in comparison with the kinds of literacies required for reading and writing for various subjects across diploma programmes. The purpose of this study was to determine whether alignment between the academic literacy test specifications and reading and writing practices in and across diploma subjects would support the claim that generic standardised tests are appropriate for all subjects and fields of study. Theoretical approaches to standardised testing and academic literacies formed the backdrop to frame the study and analyse the findings. The multiple-case study approach was used to explore the reading and writing practices across various diploma subjects, using semi structured interviews and document analysis for data generation. The test specifications of a standardised test served as the interview protocol, as well as the analytic codes for interview and document data that were analysed by means of thematic coding and content analysis. The findings revealed two distinct content representations in different subjects, that is text-dominant and visual literacy-dominant orientations that influenced the practice and application of different literacies, academic literacy being but one of an array of literacies. Conclusions based on the data and findings suggest that while academic literacy as a construct is integral to knowledge acquisition in academia, disciplinary literacies have a profound presence and should be accommodated in standardised testing to ensure that what is tested resonates with subject literacies. It is argued that alignment of test specifications and reading and writing practices in subjects would render tests and test results valid for appropriate use

Representations of Teaching, Curriculum Reform, and the Formation of Collegiate English

A close examination of the Shakespearean material in approximately two hundred British and American literary textbooks from the mid nineteenth to the early twentieth centuries reveals that the professionalization of the American professoriate influenced the formation of English literature as a field in American colleges and universities.  Professionalization changed the character of the study of English literature from one centered around moral instruction dependent on an a-contextual framing of literary material to one characterized by specialized studies dependent on interpretation.  The representation of pedagogy in these textbooks is an index of the effects of this professionalization on the developing professoriate and field of English literature.  This dissertation also explores the connections between pedagogy, research, and field formation.   Chapter One identifies these institutional changes in American higher education through archival research examining the print history of the Variorum Shakespeare series, begun by Shakespearean scholar, editor, and autodidact Horace Howard Furness and eventually taken up by academic institutions, most notably the University of Pennsylvania, and ultimately the Modern Language Association.  Chapter Two examines the implicit and explicit changes in pedagogical theories and practices through the representation of Shakespeare’s work in literary textbooks printed between approximately 1850 and 1875.  Chapter Three continues this work with literary textbooks printed between approximately 1875 and 1930, focusing on the textbooks produced by prolific textbook author and future president of Delaware College (1888-1896), Albert Newton Raub.  Chapter Four extends this work by performing a curricular history of English at Delaware College between approximately 1850 and 1930 through a detailed examination of archival sources.  The conclusion draws an analogy between this historical study of pedagogy and disciplinary formation and composition in the present moment.  </p