Multi-Perspective Relevance Matching with Hierarchical ConvNets for Social Media Search

Despite substantial interest in applications of neural networks to information retrieval, neural ranking models have only been applied to standard ad hoc retrieval tasks over web pages and newswire documents. This paper proposes MP-HCNN (Multi-Perspective Hierarchical Convolutional Neural Network) a novel neural ranking model specifically designed for ranking short social media posts. We identify document length, informal language, and heterogeneous relevance signals as features that distinguish documents in our domain, and present a model specifically designed with these characteristics in mind. Our model uses hierarchical convolutional layers to learn latent semantic soft-match relevance signals at the character, word, and phrase levels. A pooling-based similarity measurement layer integrates evidence from multiple types of matches between the query, the social media post, as well as URLs contained in the post. Extensive experiments using Twitter data from the TREC Microblog Tracks 2011--2014 show that our model significantly outperforms prior feature-based as well and existing neural ranking models. To our best knowledge, this paper presents the first substantial work tackling search over social media posts using neural ranking models.Comment: AAAI 2019, 10 page

Listening between the Lines: Learning Personal Attributes from Conversations

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web applications, by extracting personal attributes from conversations. This problem is more challenging than the established task of information extraction from scientific publications or Wikipedia articles, because dialogues often give merely implicit cues about the speaker. We propose methods for inferring personal attributes, such as profession, age or family status, from conversations using deep learning. Specifically, we propose several Hidden Attribute Models, which are neural networks leveraging attention mechanisms and embeddings. Our methods are trained on a per-predicate basis to output rankings of object values for a given subject-predicate combination (e.g., ranking the doctor and nurse professions high when speakers talk about patients, emergency rooms, etc). Experiments with various conversational texts including Reddit discussions, movie scripts and a collection of crowdsourced personal dialogues demonstrate the viability of our methods and their superior performance compared to state-of-the-art baselines.Comment: published in WWW'1