6,438 research outputs found

    Boundary Spanner Corruption in Business Relationships

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    Boundary spanner corruption—voluntary collaborative behaviour between individuals representing different organisations that violates their organisations’ norms—is a serious problem in business relationships. Drawing on insights from the literatures on general corruption perspectives, the dark side of business relationships and deviance in sales and service organisations, this dissertation identifies boundary spanner corruption as a potential dark side complication inherent in close business relationships It builds research questions from these literature streams and proposes a research structure based upon commonly used methods in corruption research to address this new concept. In the first study, using an exploratory survey of boundary spanner practitioners, the dissertation finds that the nature of boundary spanner corruption is broad and encompasses severe and non-severe types. The survey also finds that these deviance types are prevalent in a widespread of geographies and industries. This prevalence is particularly noticeable for less-severe corruption types, which may be an under-researched phenomenon in general corruption research. The consequences of boundary spanner corruption can be serious for both individuals and organisations. Indeed, even less-severe types can generate long-term negative consequences. A second interview-based study found that multi-level trust factors could also motivate the emergence of boundary spanner corruption. This was integrated into a theoretical model that illustrates how trust at the interpersonal, intraorganisational, and interorganisational levels enables corrupt behaviours by allowing deviance-inducing factors stemming from the task environment or from the individual boundary spanner to manifest in boundary spanner corruption. Interpersonal trust between representatives of different organisations, interorganisational trust between these organisations, and intraorganisational agency trust of management in their representatives foster the development of a boundary-spanning social cocoon—a mechanism that can inculcate deviant norms leading to corrupt behaviour. This conceptualisation and model of boundary spanner corruption highlights intriguing directions for future research to support practitioners engaged in a difficult problem in business relationships

    Enhancing primary care psychological therapy for clients with comorbid physical health conditions: A Critical Discourse Analysis investigation into interprofessional identity

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    Background / Aim: Improving Access to Psychological Therapies (IAPT) services are the largest provider in England of primary care psychological therapy for depression and anxiety disorders. Over recent years there has been increased recognition of the importance of therapists and their physical health colleagues (e.g. nurses, physiotherapists or other allied health professionals) integrating care for patients with comorbid long-term health conditions and common psychological disorders. Specialist teams have been creating differentiating Psychological Therapists as Core and Integrated. The aim is to investigate the implications of this shift for Therapists’ professional identity. Method: A Critical Discourse Analysis was conducted based on five focus groups with eighteen professionals from Core IAPT, Integrated IAPT and physical healthcare backgrounds. Key Findings: Discourses related to expertise, responsibility and innovation / creativity emerged from the corpora. The research highlights the niche set of behaviours, skills, values and attitudes under construction by Integrated Therapists and the way in which their role shapes and is shaped by their interactions with their counterparts. Implications: The research makes recommendations for Integrated Therapists’ professional identity including to showcase niche skills and effective collaborative therapy. Future research recommendations are made regarding unheard voices and silenced discourses in professional identity reconstruction. Key Terms: Professional Identity; Integrated Therapy; Cognitive Behaviour Therapy; Long-Term Conditions and Medically Unexplained Symptoms (LTC/MUS

    Sport team leadership coaching and captaincy in elite level rugby union football

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    A wide range of literature exists on coaching but it is concerned predominantly with the high school and college levels, is based upon athlete or coach perceptions, or is confined to observations of training or competition. As leaders of sports teams, coaches and captains have rarely been studied at the highest level of national or international sports competition. In the present study, the team leadership roles of the coach and captain in elite rugby union football in New Zealand were examined using participant observation and other qualitative research methods. Elite was defined as New Zealand rugby’s highest internal level of competition: (a) the national provincial championships and (b) international test matches of the national team, the All Blacks. The study explored the roles of the elite rugby coach and captain in vivo in a wide variety of team situations. It was felt that this could provide first-hand information on particular team leader behaviours, on what a coach and captain actually do, and how they are perceived by those around them. The main objective, however, was to use grounded theory techniques to create a model of elite rugby team leadership that might guide developmental programmes on such leadership. The research phases undertaken were those of participant observation with a Provincial Team for five matches, a survey of provincial teams’ coaches and captains on their leadership associated with actual matches, three years’ participant observation with the All Blacks (including observation in eight test match weeks), multiple perspectives on elite team leadership from past rugby test players in New Zealand and overseas, and interviews with national team leaders in sports other than rugby. Participant observation, interviews, questionnaires and document analysis generated data from the research settings. These data were considered in terms of symbolic interactionism and subjected to a grounded theory process. This led to a set of elite rugby team leadership categories and properties which, in turn, generated a comprehensive set of theoretical propositions. The propositions became the basis for a model of elite rugby team leadership. This model was then considered as the basis for a programme to develop elite rugby team leaders. Significant aspects of the research findings which have not featured in previous research literature included the coach’s vision, team culture, centrality of the game plan, match week build-up, the importance of the captain’s playing example, the coach's ability to utilise teaching precepts, the coach’s personal qualities, and the need to develop and evaluate team leaders. The model, and the developmental programme principles emanating from it, are seen as relevant for developing elite level leaders in team sports other than rugby

    Towards a framework for the study of ongoing socio-technical transitions: explored through the UK self-driving car paradigm

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    The UK government set out to see self-driving cars on roads by 2021. The idea of a self-driving car has been around for almost a century, and more recent technological developments have made self-driving cars a real-life possibility. While a fully self-driving automobility system is some distance away, real-life testing is bringing autonomous driving closer to consumers. Some claim this to be the biggest disruption to mobility systems since the invention of the car. Claims about the potential of self-driving mobility range from economic and social benefits to environmental improvements. A significant ambiguity however remains concerning how they will be deployed and how the technological innovation will affect mobility aims and related transport and infrastructure systems. So far, the vast majority of studies on AVs have focused on the technology aspect of this transition lacking contributions that address this from a broader socio-technical perspective. With the accelerated adoption of new technologies, Sustainability Transitions has come to prominence as a research area that seeks to understand and guide socio-technical transitions toward sustainable trajectories. Socio-technical transitions theoretical framework has been used to understand historical transitions in the majority of empirical applications. The ability to apply the same framework to ongoing transitions and to guide these towards sustainable outcomes remains unsubstantiated. To address this gap this thesis examines the foundations of multi-level perspective (MLP) – a socio-technical transitions analytical framework – and develops an analytical framework (SRPM – System Rules Pathways Mechanisms) that is appropriate for the study of ongoing transitions. The refocused framework incorporates critical realism to focus analysis on causation and causal mechanisms. It is used to analyse the ongoing socio-technical transition to self-driving cars in the UK through a four-step analytical process. The study is framed as a case-based process mechanism study. The four steps are: i) contextualisation of the ongoing transition to AVs in the UK as a socio-technical transition based on the MLP theoretical framework; ii) identification of internal and external structural relations within the transition through the notion of rules and the morphogenetic cycle; iii) aligning observed processes with transition pathways to theorise about the trajectories of the transition; iv) identification of causal mechanisms in the observed processes through identification of demi-regularities through data analysis of grey literature and theorisation about mechanisms through the development of mechanism sketches and schemata. The thesis makes two contributions to knowledge: i) methodological and ii) empirical. The methodological contribution is the development of the SRPM analytical framework to study an ongoing socio-technical transition, and the empirical contribution is the application of this framework to the study of the ongoing transition to driverless cars in the UK

    The mathematics pipeline in England: Patterns, interventions and excellence

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    An exploration of learning in the community energy sector in England and the role of networks in its facilitation

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    Despite recent growth, a changing policy landscape challenges the long-term position of community energy [CE]. Organisational learning [OL] is argued to offset the negative impacts of removing key financial mechanisms, ensuring continued CE growth. This thesis, conducted between January 18’ and June 23’, offers a learning-based exploration of CE and the contributing role of networks to these processes. An extended interpretation of the ‘4I’ learning framework is adopted as the main theoretical lens to investigate how learning processes unfold within and between CE organisations. This is achieved through a mixed-methods research design comprising 15 semi-structured interviews with senior CE representatives alongside a 17-question survey, returning 38 responses, distributed across national and regional mailing lists. Together, the data draws a picture of CE organisations' current state and networks in England by providing insights into their core characteristics, propensity to learn and network interactions. Findings highlighted the role of individuals operating within the sector. Their high skillsets and expertise saw them operating across multiple roles, spanning organisational boundaries and engaging in simultaneous learning processes between organisational levels. Contrary to initial perceptions, the created classification profiles suggested that CE organisations are much more alike than they differ. Social impact was surprisingly undervalued, suggesting they were becoming a secondary feature of the CE approach. CE networks were found to play an important role, initially offering learning and partnership opportunities with multiple CE and non-CE actors to their members. These new relationships were found to substitute network engagement for CE members, allowing them to benefit from joint partnerships and further learning opportunities. Developed CE networks were found to be well coordinated and comprise strong structures allowing for cooperation and engagement. However, regional discrepancies between CE networks suggest a shortage of cross-regional learning capabilities that impede CE development in cohorts represented by less-developed networks, necessitating greater cross-regional network collaboration
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