a two-facet privacy concern perspective

Neves, J., Turel, O., & Oliveira, T. (2022). SNS use reduction: a two-facet privacy concern perspective. Internet Research. https://doi.org/10.1108/INTR-01-2022-0012. ---- Funding: This work was supported by national funds through FCT (Fundação para a Ciência e a Tecnologia), under the project –UIDB/04152/2020 – Centro de Investigação em Gestão de Informação (MagIC)/NOVA IMS.Purpose: While social networking sites (SNS) have many positive aspects, they can have several adverse outcomes, among which privacy violations are a vital concern. The authors first posit that concerns regarding privacy violations can drive attempts to reduce SNS use. Next, the authors note that these violations can have two sources: peers and the social media provider. Thus, there is a need to understand how this complex system of privacy concerns affects use reduction decisions. To do so, this paper aims to examine the separate and joint roles of institutional and peer privacy concerns in driving SNS use reduction. Design/methodology/approach: Based on privacy calculus theory, the authors propose a theoretical model to explain SNS use reduction, with institutional and peer privacy concerns as independent variables. The authors empirically examine the research model using a sample of 258 SNS users. Findings: This study reveals that institutional and peer privacy concerns independently increase one's intention to reduce SNS use and that institutional privacy concern strengthen the relation between peer privacy concern and the intention to reduce SNS use. Originality/value: Research thus far has not examined how the two facets of privacy work in tandem to affect 'users' decisions to change their behaviors on SNS platforms. Considering the unique and joint effect of these facets can thus provide a more precise and realistic perspective. This paper informs theories and models of privacy and online user behavior change.authorsversionepub_ahead_of_prin

Exploring Information Disclosure in Location-based Services: U.S. vs. German Populations

Location-based services (LBSs) have enabled users to obtain context-specific and personalized services owing to advances in mobile technologies and location analytics. Since location data are classified as personally identifiable, the sharing of locations on LBSs has privacy implications. We employ a privacy calculus lens to study users’ attitudes toward location-information sharing. We explore the role of cultural and institutional environments in users’ disclosure behaviors in two populations: the U.S. and Germany. Our results show similarities between the two samples, despite differences in cultural backgrounds and regulations. Contextualization is a highly valued benefit for LBS users, while monetary rewards are not yet foreseen as potential benefits. Location-information disclosure is not uniform; it varies depending on the sharing parties and the information extent or sensitivity. LBS users have high privacy risk perceptions and low trust in service providers and government regulations to protect their privacy and location-information from misuse

Share with care: negotiating children’s health and safety in sharenting practices.

Sharenting – a new term emerged over the past 10 years – refers to the practice of sharing textual and audiovisual contents concerning children online by their parents or guardians, potentially impacting the construction of children’s digital identity before they can reach the age of consent. Based on a passive virtual ethnography carried out comparatively in Italian-speaking and English-speaking virtual communities focusing on children’s wellbeing and health, this paper offers an empirical contribution to the study of sharenting. While contributing to the wider debates on the practices and discourses about sharing in digital media, this paper provides an analysis of how online and offline parenting cultures affect sharenting practices; how the consequences of sharenting are addressed in online communities; and how the privacy vs openness tension about sharing contents is negotiated by parents with regards to their own and children needs even in terms of digital security

The criteria of students‟ and teachers‟ communication privacy management in Facebook and their effect on teacher-student relationship

The use of social networking sites in education has drawn attention to stakeholders of education. This Master‟s thesis aims to examine criteria teachers and students use in managing their self-disclosure in social media using Petronio‟s Communication Privacy Management theory. Moreover, self-disclosure in social media and its effect on teacher-student relationships is investigated. Three teachers and three students in secondary level education in Hong Kong were interviewed in depth during October and December of 2012. Moreover, online observation data is undertaken to support the interview data from January 2013 until December 2013. The findings confirm that Facebook could cement teacher-student relationship by magnifying the opportunity of interaction. Findings also suggest that the use of Facebook has positive effects on magnifying teaching resources and creating interactive learning platform. An interesting result emerged showing that teachers receiving encouragement from students‟ comments help them to recover from emotional downside and provide positive affirmation to their teaching career

KNOWLEDGE SHARING IN A SMOKING CESSATION ONLINE COMMUNITY: A PRIVACY CALCULUS PERSPECTIVE

The paper presents a study design intended to disentangle the various components of social support and privacy concerns related to knowledge-sharing in a smoking cessation online health community from a privacy calculus perspective. In the research model, social support confers benefits of informational support, emotional support, esteem support, and network support, all of which have a positive effect on knowledge-sharing behaviour therein. The privacy concerns, articulated in terms of risks, entail threat appraisals (perceived severity and perceived vulnerability) and coping appraisals (response efficacy and self-efficacy). Threat appraisals negatively affect knowledge-sharing in the smoking cessation OHC, whereas coping appraisals have a positive effect on the sharing. Under privacy calculus theory, the risk-benefit analysis determines individual users’ knowledge-sharing behaviour in a smoking cessation OHC. The individual user’s smoking cessation OHC usage experience and the stage of smoking cessation are set as moderators in the proposed research model to explore user differences in knowledge sharing behaviour in the smoking cessation OHC. This study may contribute to a comprehensive understanding of the core antecedents to knowledge-sharing in smoking cessation OHCs

Conceptualization and operationalization: utility of communication privacy management theory

Communication Privacy Management (CPM) theory explains one of the most important, yet challenging social processes in everyday life, that is, managing disclosing and protecting private information. The CPM privacy management system offers researchers, students, and the public a comprehensive approach to the complex and fluid character of privacy management in action. Following an overview of Communication Privacy Management framework, this review focuses on recent research utilizing CPM concepts that cross a growing number of contexts and illustrates the way people navigate privacy in action. Researchers operationalize the use of privacy rules and other core concepts that help describe and explain the ups and downs of privacy management people encounter

Explaining the Privacy Paradox through Identifying Boundary Conditions of the Relationship between Privacy Concerns and Disclosure Behaviors

The privacy paradox phenomenon suggests that individuals tend to make privacy decisions (i.e., disclosure of personal information) that contradict their dispositional privacy concerns. Despite the emerging research attempting to explain this phenomenon, it remains unclear why the privacy paradox exists. In order to explain why it exists and to be able to predict occurrences of privacy paradoxical decisions, this dissertation emphasizes the need to identify boundary conditions of the relationship between privacy concerns and disclosure behaviors. Across three empirical research studies varying in their contexts, this dissertation presents a total of seven boundary conditions (i.e., cognitive absorption, cognitive resource depletion, positive mood state, privacy control, convenience, empathic concern, and social nudging) that can explain why privacy concerns sometimes do not predict disclosure behaviors (i.e., the privacy paradox). The approach of identifying the boundary conditions advances privacy theories by establishing a theoretically sounder causal link between privacy concerns and disclosure behaviors while contributing to enhancing privacy policies, organizational privacy practices, and individuals’ privacy decisions

Perceived customer care and privacy protection behavior: The mediating role of trust in self-disclosure

The COVID-19 pandemic has been a chance and a boost for those retailers that develop their online profile. This new context can raise privacy issues on the consumer side. For this reason, here we explore the determinants of online self-disclosure, and its relationship with customer care. We collected the data through an online survey (n = 426) and tested a variance-based structural equations model. The findings unriddle the role of perceived customer care as an antecedent of both perceived control and trust, the latter emerging as a key mediator of the impact of both perceived customer care and privacy concern on self-disclosure. Moreover, in line with previous studies, perceived control was found to be positively related with trust, and negatively with privacy concerns. According to the findings, we draw several managerial implications and suggest future research pathsThis work was supported by the Spanish Ministry of Sciences and Innovation under the grant PID 2021-125155NB-10

Will Security and Privacy Updates Affect Users’ Privacy Choices of Mobile Apps

There is a growing emphasis among users on safeguarding personal privacy and authorization for applications. To address this, Security and Privacy Updates (SPU) are employed to bolster app security, alleviate user apprehensions regarding security, and encourage users to share data and permissions with greater confidence. Based on the Protection Motivation Theory (PMT), we propose that SPU, an IT technology itself, has a dual effect on users’ privacy choices, security threat susceptibility and security response efficacy are the two key mediators to explain this phenomenon, and that this influencing process will be moderated by user’s privacy trade-off. We will investigate this process through a set of online experiments