Rude waiter but mouthwatering pastries! An exploratory study into Dutch aspect-based sentiment analysis

The fine-grained task of automatically detecting all sentiment expressions within a given document and the aspects to which they refer is known as aspect-based sentiment analysis. In this paper we present the first full aspect-based sentiment analysis pipeline for Dutch and apply it to customer reviews. To this purpose, we collected reviews from two different domains, i.e. restaurant and smartphone reviews. Both corpora have been manually annotated using newly developed guidelines that comply to standard practices in the field. For our experimental pipeline we perceive aspect-based sentiment analysis as a task consisting of three main subtasks which have to be tackled incrementally: aspect term extraction, aspect category classification and polarity classification. First experiments on our Dutch restaurant corpus reveal that this is indeed a feasible approach that yields promising results

Aspect-Based Sentiment Analysis Using a Two-Step Neural Network Architecture

The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way, valuable opportunities and insights for customers and businesses can be gained. We propose a neural network based system to address the task of Aspect-Based Sentiment Analysis to compete in Task 2 of the ESWC-2016 Challenge on Semantic Sentiment Analysis. Our proposed architecture divides the task in two subtasks: aspect term extraction and aspect-specific sentiment extraction. This approach is flexible in that it allows to address each subtask independently. As a first step, a recurrent neural network is used to extract aspects from a text by framing the problem as a sequence labeling task. In a second step, a recurrent network processes each extracted aspect with respect to its context and predicts a sentiment label. The system uses pretrained semantic word embedding features which we experimentally enhance with semantic knowledge extracted from WordNet. Further features extracted from SenticNet prove to be beneficial for the extraction of sentiment labels. As the best performing system in its category, our proposed system proves to be an effective approach for the Aspect-Based Sentiment Analysis

Senti-Lexicon and Analysis for Restaurant Reviews of Myanmar Text

Social media has just become as an influential with the rapidly growing popularity of online customers reviews available in social sites by using informal languages and emoticons. These reviews are very helpful for new customers and for decision making process. Sentiment analysis is to state the feelings, opinions about people\u27s reviews together with sentiment. Most of researchers applied sentiment analysis for English Language. There is no research efforts have sought to provide sentiment analysis of Myanmar text. To tackle this problem, we propose the resource of Myanmar Language for mining food and restaurants\u27 reviews. This paper aims to build language resource to overcome the language specific problem and opinion word extraction for Myanmar text reviews of consumers. We address dictionary based approach of lexicon-based sentiment analysis for analysis of opinion word extraction in food and restaurants domain. This research assesses the challenges and problem faced in sentiment analysis of Myanmar Language area for future