ASPECT EXTRACTION OF E-COMMERCE AND MARKETPLACE APPLICATIONS USING WORD2VEC AND WORDNET PATH

Aspect extraction is an essential element in Aspect-Based Sentiment Analysis (ABSA). Errors in determining aspects of ABSA will result in errors in determining the sentiment of an opinion and the accuracy value of ABSA. This study aims to obtain elements of opinion sentences on using e-commerce applications and marketplaces in Indonesia. Corrections of the statement were sourced from social media Twitter with the keywords "e-commerce" and "marketplace" from August 2020 to January 2022, and a total of 54,244 comments were obtained. Determination of the words that are candidate aspects is selected using POS Tagging for classes of noun singular (NN), noun plural (NNS), proper noun singular (NNP), and proper noun plural (NNPS)

Literature review on Real-time Location-Based Sentiment Analysis on Twitter

Sentiment analysis mainly supports sorting out the polarity and provides valuable information with the use of raw data in social media platforms. Many fields like health, business, and security require real-time data analysis for instant decision-making situations.Since Twitter is considered a popular social media platform to collect data easily, this paper is considering data analysis methods of Twitter data, real-time Twitter data analysis based on geo-location. Twitter data classification and analysis can be done with the use of diverse algorithms and deciding the most appropriate algorithm for data analysis, can be accomplished by implementing and testing these diverse algorithms.This paper is discussing the major description of sentiment analysis, data collection methods, data pre-processing, feature extraction, and sentiment analysis methods related to Twitter data. Real-time data analysis arises as a major method of analyzing the data available online and the real-time Twitter data analysis process is described throughout this paper. Several methods of classifying the polarized Twitter data are discussed within the paper while depicting a proposed method of Twitter data analyzing algorithm. Location-based Twitter data analysis is another crucial aspect of sentiment analyses, that enables data sorting according to geo-location, and this paper describes the way of analyzing Twitter data based on geo-location. Further, a comparison about several sentiment analysis algorithms used by previous researchers has been reported and finally, a conclusion has been provided.

Neural Approaches to Relational Aspect-Based Sentiment Analysis. Exploring generalizations across words and languages

Jebbara S. Neural Approaches to Relational Aspect-Based Sentiment Analysis. Exploring generalizations across words and languages. Bielefeld: Universität Bielefeld; 2020.Everyday, vast amounts of unstructured, textual data are shared online in digital form. Websites such as forums, social media sites, review sites, blogs, and comment sections offer platforms to express and discuss opinions and experiences. Understanding the opinions in these resources is valuable for e.g. businesses to support market research and customer service but also individuals, who can benefit from the experiences and expertise of others. In this thesis, we approach the topic of opinion extraction and classification with neural network models. We regard this area of sentiment analysis as a relation extraction problem in which the sentiment of some opinion holder towards a certain aspect of a product, theme, or event needs to be extracted. In accordance with this framework, our main contributions are the following: 1. We propose a full system addressing all subtasks of relational sentiment analysis. 2. We investigate how semantic web resources can be leveraged in a neural-network-based model for the extraction of opinion targets and the classification of sentiment labels. Specifically, we experiment with enhancing pretrained word embeddings using the lexical resource WordNet. Furthermore, we enrich a purely text-based model with SenticNet concepts and observe an improvement for sentiment classification. 3. We examine how opinion targets can be automatically identified in noisy texts. Customer reviews, for instance, are prone to contain misspelled words and are difficult to process due to their domain-specific language. We integrate information about the character structure of a word into a sequence labeling system using character-level word embeddings and show their positive impact on the system's performance. We reveal encoded character patterns of the learned embeddings and give a nuanced view of the obtained performance differences. 4. Opinion target extraction usually relies on supervised learning approaches. We address the lack of available annotated data for specific languages by proposing a zero-shot cross-lingual approach for the extraction of opinion target expressions. We leverage multilingual word embeddings that share a common vector space across various languages and incorporate these into a convolutional neural network architecture. Our experiments with 5 languages give promising results: We can successfully train a model on annotated data of a source language and perform accurate prediction on a target language without ever using any annotated samples in that target language

SARE: A sentiment analysis research environment

Sentiment analysis is an important learning problem with a broad scope of applications. The meteoric rise of online social media and the increasing significance of public opinion expressed therein have opened doors to many challenges as well as opportunities for this research. The challenges have been articulated in the literature through a growing list of sentiment analysis problems and tasks, while the opportunities are constantly being availed with the introduction of new algorithms and techniques for solving them. However, these approaches often remain out of the direct reach of other researchers, who have to either rely on benchmark datasets, which are not always available, or be inventive with their comparisons. This thesis presents Sentiment Analysis Research Environment (SARE), an extendable and publicly-accessible system designed with the goal of integrating baseline and state of- the-art approaches to solving sentiment analysis problems. Since covering the entire breadth of the field is beyond the scope of this work, the usefulness of this environment is demonstrated by integrating solutions for certain facets of the aspect-based sentiment analysis problem. Currently, the system provides a semi-automatic method to support building gold-standard lexica, an automatic baseline method for extracting aspect expressions, and a pre-existing baseline sentiment analysis engine. Users are assisted in creating gold-standard lexica by applying our proposed set cover approximation algorithm, which finds a significantly reduced set of documents needed to create a lexicon. We also suggest a baseline semi-supervised aspect expression extraction algorithm based on a Support Vector Machine (SVM) classifier to automatically extract aspect expressions

Sentiment Analysis on YouTube Comments : Analysis of prevailing attitude towards Nokia Mobile Phones

The volume of textual data, more specifically, the magnitude of opinionated text on social media, has increased the interest of companies to closely analyze what their customers have to say about them and their products. This thesis explores the possibility of performing aspect-based sentiment analysis with YouTube comments. The comments on Nokia Mobile phones are the subject of the study in this thesis. First, manual labeling was performed to identify the aspect terms and sentiment and then categorize the aspects based on the aspect’s functionality on the phone. From the categorization, it was found out that people mainly have shown negative sentiment towards multiple aspects of the phone with maximum negative attitude towards the price of the phone. On the other hand, the only aspect that could gather a positive attitude was the phone’s-built quality. The result shows that there are multiple phone aspects that HMD Global can consider for current and future product improvement. Further, this study used the labeled data to perform supervised learning to classify the aspects and the aspect sentiment from the comments. With two features extraction techniques, BoW and TF-IDF, this paper has explored the performance of different machine learning models on YouTube comments. The models show good results for aspect classification; however, the model’s performance could be further improved for aspect sentiment classification. Overall, little attention to this area has been discussed because of the complexity, highly unstructured, and noisy nature of text on YouTube. However, despite the challenges, this platform can be valuable in producing insightful analysis, as presented in this thesis