Exploring the link between language anxiety and learner self-management in open language learning contexts

The Department of Languages at the Open University/UK was set up in 1991 and presented its first course in French for lower intermediate learners[1] in 1995. Intensive course production over a number of years has resulted in a portfolio of courses from beginner to degree level in French, German and Spanish. Language learning resources are varied and include print, video and audio materials as well as ICT components such as, for example, course websites. All students are individually assigned a tutor who advises on learning, marks coursework and holds tutorials. Until recently all tutorials took place face-to-face in the Open University's regional centres throughout the UK and Continental Western Europe, but since 2002 tutorials for some courses have been conducted online using Lyceum, an Internet-based conferencing system originally developed by the university's Knowledge Media Institute which provides multiple synchronous audio channels as well as synchronous text chat and several shared graphic interfaces (for a more detailed description of the tool see Hauck & Hampel, 2005). As a result of the continuing success of this tutorial mode the Department of Languages now offers a choice of face-to-face or Lyceum-based tuition to all students. This paper seeks to enhance our understanding of the interrelationship between affective issues, language anxiety in particular, and successful learner self-management in these learning environments. The findings are based on two phenomenographic studies, with the first one on language anxiety prompting the second one which explores the role of successful learner self-management. After some background information about the Open University's approach to distance education in general and the Department of Languages' approach to teaching languages at a distance in particular, this article looks at the theory underpinning the phenomena of language anxiety and learner self-management. This is followed by a presentation of the aforementioned studies, a discussion of their results and some preliminary conclusions

Managing affect in learners' questions in undergraduate science

This is the author's accepted manuscript. The final published article is available from the link below. Copyright @ 2012 Society for Research into Higher Education.This article aims to position students' classroom questioning within the literature surrounding affect and its impact on learning. The article consists of two main sections. First, the act of questioning is discussed in order to highlight how affect shapes the process of questioning, and a four-part genesis to question-asking that we call CARE is described: the construction, asking, reception and evaluation of a learner's question. This work is contextualised through studies in science education and through our work with university students in undergraduate chemistry, although conducted in the firm belief that it has more general application. The second section focuses on teaching strategies to encourage and manage learners' questions, based here upon the conviction that university students in this case learn through questioning, and that an inquiry-based environment promotes better learning than a simple ‘transmission’ setting. Seven teaching strategies developed from the authors' work are described, where university teachers ‘scaffold’ learning through supporting learners' questions, and working with these to structure and organise the content and the shape of their teaching. The article concludes with a summary of the main issues, highlighting the impact of the affective dimension of learning through questioning, and a discussion of the implications for future research

Metacognitive knowledge, metacognitive strategies, and CALL

CALL Research Perspectives creates a foundation for the study and practice of computer-assisted language learning and provides an overview of ways to conceptualize and to conduct research in CALL. Its core assumptions are that all approaches to research have a place, and that researchers, teachers, and students all have a role to play in the study of computer-enhanced language learning. This is not a how-to-do-research text. Written by top researchers in the field, it offers an open-ended view of what educators need to know and be able to do to answer questions that they have. It is intended to be easy to read, to provide resources for readers to explore the ideas further, and to be non-prescriptive in presenting suggestions for CALL research. The text explores problems with current CALL research and suggests ways that teachers and other researchers can avoid such problems; presents both commonly known and less explored theories that provide a foundation for CALL and language research; and addresses other issues and ideas that affect research outcomes

Managing and supporting language learners in open and distance learning environments

This chapter explores the nature of support for the language learner within the context of open and distance learning. It argues that, in order to be in a position to advise and support appropriately and effectively, it is necessary to address the many variables that exist in any body of learners, including beliefs and attitudes, styles and strategies, and to take these into account when designing a course for distance learners. Preliminary work in this area is reported through the findings of a study into the beliefs, strategies and attitudes to support carried out with a group of Open University (OU) students of French. Finally, it is proposed that if we are to promote an autonomous approach to distance language learning, we need to extend our research into the kinds of strategies that prove particularly effective in this context, and the links that these may have with other learner variables. Tutors and course writers should also embrace the potential of the Internet to advise and support distance learners on-line, to offer new opportunities for knowledge gathering and language practice, and to encourage mutual support

Cognitive and Social Help Giving in Online Teaching: An Exploratory Study

While literature suggests that college students may be less reluctant to seek help in online rather than traditional courses, little is known about how online instructors give help in ways that lead to increased student help seeking and academic success. In this study, we used theories and research on learning assistance and scaffolding, teacher immediacy, social presence, and academic help seeking to explore through a cross-case study design how three online instructors differed in their use of cognitive and social supports and how those differences related to student perceptions of support, help seeking, and performance. Primary data sources included all course postings by the instructors, interviews with the instructors, observational field notes on course discussions, student interviews, and final student grades. Archived course documents and student discussion postings were secondary data sources. Data analysis revealed that while all instructors provided cognitive and social support, they varied in their level of questioning, use of direct instruction, support for task structuring, and attention to group dynamics. This variation in teaching presence related to differences across the courses in student perceptions of support, student help seeking in course discussions, and final course grades. Implications for online teaching and suggestions for further research are offered

The influence of online problem-based learning on teachers' professional practice and identity

In this paper we describe the design of a managed learning environment called MTutor, which is used to teach an online Masters Module for teachers. In describing the design of MTutor pedagogic issues of problem-based learning, situated cognition and ill-structured problems are discussed. MTutor presents teachers with complex real-life teaching problems, which they are required to solve online through collaboration with other teachers. In order to explore the influence of this online learning experience on the identity and practice of teachers, we present the results from a small-scale study in which six students were interviewed about their online experiences. We conclude that, within the sample, students' engagement with online problem-based learning within their community of practice positively influenced their professional practice styles, but that there is little evidence to suggest that online identity influences real-life practice

Self-Efficacy In Online Learning Environments: A Literature Review

The purpose of this paper was to examine the relationship between self-efficacy and online learning environments. Self-efficacy refers to “beliefs in one’s capabilities to organize and execute the courses of action required to produce given attainments” (Bandura, 1997, p. 3). This paper reviews studies on self-efficacy in online learning environments from 1997 to 2015. Three main categories were discussed: computer self-efficacy, Internet and information-seeking self-efficacy and LMS (Learning Management Systems) self-efficacy. Possible areas of research on self-efficacy in online learning environments were suggested.

Review of research and evaluation on improving adult literacy and numeracy skills

The purposes of this literature review are threefold. First, this review summarises findings of the research from the last decade in six fields identified by the Department for Business, Innovation and Skills (BIS) as critical to its forward planning: (1) the economic, personal and social returns to learning; (2) the quality and effectiveness of provision; (3) the number of learning hours needed for skills gain; (4) learner persistence; (5) the retention and loss of skills over time; (6) the literacy and numeracy skills that are needed. Second, this review assesses this evidence base in terms of its quality and robustness, identifying gaps and recommending ways in which the evidence base can be extended and improved. Thirdly, this review attempts to interpret the evidence base to suggest, where possible, how returns to ALN learning for individuals, employers and wider society might be increased through effective and cost-effective interventions