Business Intelligence on Non-Conventional Data

The revolution in digital communications witnessed over the last decade had a significant impact on the world of Business Intelligence (BI). In the big data era, the amount and diversity of data that can be collected and analyzed for the decision-making process transcends the restricted and structured set of internal data that BI systems are conventionally limited to. This thesis investigates the unique challenges imposed by three specific categories of non-conventional data: social data, linked data and schemaless data. Social data comprises the user-generated contents published through websites and social media, which can provide a fresh and timely perception about people’s tastes and opinions. In Social BI (SBI), the analysis focuses on topics, meant as specific concepts of interest within the subject area. In this context, this thesis proposes meta-star, an alternative strategy to the traditional star-schema for modeling hierarchies of topics to enable OLAP analyses. The thesis also presents an architectural framework of a real SBI project and a cross-disciplinary benchmark for SBI. Linked data employ the Resource Description Framework (RDF) to provide a public network of interlinked, structured, cross-domain knowledge. In this context, this thesis proposes an interactive and collaborative approach to build aggregation hierarchies from linked data. Schemaless data refers to the storage of data in NoSQL databases that do not force a predefined schema, but let database instances embed their own local schemata. In this context, this thesis proposes an approach to determine the schema profile of a document-based database; the goal is to facilitate users in a schema-on-read analysis process by understanding the rules that drove the usage of the different schemata. A final and complementary contribution of this thesis is an innovative technique in the field of recommendation systems to overcome user disorientation in the analysis of a large and heterogeneous wealth of data

Toward timely, predictable and cost-effective data analytics

Modern industrial, government, and academic organizations are collecting massive amounts of data at an unprecedented scale and pace. The ability to perform timely, predictable and cost-effective analytical processing of such large data sets in order to extract deep insights is now a key ingredient for success. Traditional database systems (DBMS) are, however, not the first choice for servicing these modern applications, despite 40 years of database research. This is due to the fact that modern applications exhibit different behavior from the one assumed by DBMS: a) timely data exploration as a new trend is characterized by ad-hoc queries and a short user interaction period, leaving little time for DBMS to do good performance tuning, b) accurate statistics representing relevant summary information about distributions of ever increasing data are frequently missing, resulting in suboptimal plan decisions and consequently poor and unpredictable query execution performance, and c) cloud service providers - a major winner in the data analytics game due to the low cost of (shared) storage - have shifted the control over data storage from DBMS to the cloud providers, making it harder for DBMS to optimize data access. This thesis demonstrates that database systems can still provide timely, predictable and cost-effective analytical processing, if they use an agile and adaptive approach. In particular, DBMS need to adapt at three levels (to workload, data and hardware characteristics) in order to stabilize and optimize performance and cost when faced with requirements posed by modern data analytics applications. Workload-driven data ingestion is introduced with NoDB as a means to enable efficient data exploration and reduce the data-to-insight time (i.e., the time to load the data and tune the system) by doing these steps lazily and incrementally as a side-effect of posed queries as opposed to mandatory first steps. Data-driven runtime access path decision making introduced with Smooth Scan alleviates suboptimal query execution, postponing the decision on access paths from query optimization, where statistics are heavily exploited, to query execution, where the system can obtain more details about data distributions. Smooth Scan uses access path morphing from one physical alternative to another to fit the observed data distributions, which removes the need for a priori access path decisions and substantially improves the predictability of DBMS. Hardware-driven query execution introduced with Skipper enables the usage of cold storage devices (CSD) as a cost-effective solution for storing the ever increasing customer data. Skipper uses an out-of-order CSD-driven query execution model based on multi-way joins coupled with efficient cache and I/O scheduling policies to hide the non-uniform access latencies of CSD. This thesis advocates runtime adaptivity as a key to dealing with raising uncertainty about workload characteristics that modern data analytics applications exhibit. Overall, the techniques introduced in this thesis through the three levels of adaptivity (workload, data and hardware-driven adaptivity) increase the usability of database systems and the user satisfaction in the case of big data exploration, making low-cost data analytics reality