An evaluation of the challenges of Multilingualism in Data Warehouse development

In this paper we discuss Business Intelligence and define what is meant by support for Multilingualism in a Business Intelligence reporting context. We identify support for Multilingualism as a challenging issue which has implications for data warehouse design and reporting performance. Data warehouses are a core component of most Business Intelligence systems and the star schema is the approach most widely used to develop data warehouses and dimensional Data Marts. We discuss the way in which Multilingualism can be supported in the Star Schema and identify that current approaches have serious limitations which include data redundancy and data manipulation, performance and maintenance issues. We propose a new approach to enable the optimal application of multilingualism in Business Intelligence. The proposed approach was found to produce satisfactory results when used in a proof-of-concept environment. Future work will include testing the approach in an enterprise environmen

XX Workshop de Investigadores en Ciencias de la Computación - WICC 2018 : Libro de actas

Actas del XX Workshop de Investigadores en Ciencias de la Computación (WICC 2018), realizado en Facultad de Ciencias Exactas y Naturales y Agrimensura de la Universidad Nacional del Nordeste, los dìas 26 y 27 de abril de 2018.Red de Universidades con Carreras en Informática (RedUNCI

XX Workshop de Investigadores en Ciencias de la Computación - WICC 2018 : Libro de actas

Actas del XX Workshop de Investigadores en Ciencias de la Computación (WICC 2018), realizado en Facultad de Ciencias Exactas y Naturales y Agrimensura de la Universidad Nacional del Nordeste, los dìas 26 y 27 de abril de 2018.Red de Universidades con Carreras en Informática (RedUNCI

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia

LWA 2013. Lernen, Wissen & Adaptivität ; Workshop Proceedings Bamberg, 7.-9. October 2013

LWA Workshop Proceedings: LWA stands for "Lernen, Wissen, Adaption" (Learning, Knowledge, Adaptation). It is the joint forum of four special interest groups of the German Computer Science Society (GI). Following the tradition of the last years, LWA provides a joint forum for experienced and for young researchers, to bring insights to recent trends, technologies and applications, and to promote interaction among the SIGs