16,948 research outputs found

    Fast Tracking Business Transactions through Cashless Economy

    Get PDF

    Voice scrambling for radio, cellular and telephone systems

    Get PDF

    Customer churn prediction in telecom using machine learning and social network analysis in big data platform

    Full text link
    Customer churn is a major problem and one of the most important concerns for large companies. Due to the direct effect on the revenues of the companies, especially in the telecom field, companies are seeking to develop means to predict potential customer to churn. Therefore, finding factors that increase customer churn is important to take necessary actions to reduce this churn. The main contribution of our work is to develop a churn prediction model which assists telecom operators to predict customers who are most likely subject to churn. The model developed in this work uses machine learning techniques on big data platform and builds a new way of features' engineering and selection. In order to measure the performance of the model, the Area Under Curve (AUC) standard measure is adopted, and the AUC value obtained is 93.3%. Another main contribution is to use customer social network in the prediction model by extracting Social Network Analysis (SNA) features. The use of SNA enhanced the performance of the model from 84 to 93.3% against AUC standard. The model was prepared and tested through Spark environment by working on a large dataset created by transforming big raw data provided by SyriaTel telecom company. The dataset contained all customers' information over 9 months, and was used to train, test, and evaluate the system at SyriaTel. The model experimented four algorithms: Decision Tree, Random Forest, Gradient Boosted Machine Tree "GBM" and Extreme Gradient Boosting "XGBOOST". However, the best results were obtained by applying XGBOOST algorithm. This algorithm was used for classification in this churn predictive model.Comment: 24 pages, 14 figures. PDF https://rdcu.be/budK

    Who am I talking with? A face memory for social robots

    Get PDF
    In order to provide personalized services and to develop human-like interaction capabilities robots need to rec- ognize their human partner. Face recognition has been studied in the past decade exhaustively in the context of security systems and with significant progress on huge datasets. However, these capabilities are not in focus when it comes to social interaction situations. Humans are able to remember people seen for a short moment in time and apply this knowledge directly in their engagement in conversation. In order to equip a robot with capabilities to recall human interlocutors and to provide user- aware services, we adopt human-human interaction schemes to propose a face memory on the basis of active appearance models integrated with the active memory architecture. This paper presents the concept of the interactive face memory, the applied recognition algorithms, and their embedding into the robot’s system architecture. Performance measures are discussed for general face databases as well as scenario-specific datasets

    Audit Process during Projects for Development of New Mobile IT Application

    Get PDF
    This paper presents characteristics of the computer audit process during software development life cycle focused on specific aspects of the mobile IT applications. There are highlighted specific features of the distributed informatics systems implemented in wireless environments as hardware components, wireless technologies, classes of wireless systems, specialized software for mobile IT applications, quality characteristics of the mobile IT applications, software development models and their specific stages and issues aspects of the computer audit during software development life cycle of the distributed informatics systems customized on mobile IT applications. In the computer audit process, tasks of the computer auditors and what controls they must implement are also presented.Audit Process, Mobile It Applications, Software Development Life Cycle, Project Management
    corecore