Supply Chains and Porous Boundaries: The Disaggregation of Legal Services

The economic downturn has had significant effects on law firms, and is causing many of them to rethink some basic assumptions about how they operate. In important respects, however, the downturn has simply intensified the effects of some deeper trends that preceded it, which are likely to continue after any recovery that may occur. This paper explores one of these trends, which is corporate client insistence that law firms “disaggregate” their services into discrete tasks that can be delegated to the least costly providers who can perform them. With advances in communications technology, there is increasing likelihood that some of these persons may be located outside the formal boundaries of the firm. This means that law firms may need increasingly to confront the make or buy decision that their corporate clients have regularly confronted for some time. The potential for vertical disintegration is a relatively recent development for legal services, but is well-established in other sectors of the global economy. Empirical work in several disciplines has identified a number of issues that arise for organizations as the make or buy decision becomes a potentially more salient feature of their operations. Much of this work has focused in particular on the implications of relying on outsourcing as an integral part of the production process. This paper discusses research on: (1) the challenges of ensuring that work performed outside the firm is fully integrated into the production process; (2) coordinating projects for which networks of organizations are responsible; (3) managing the transfer of knowledge inside and outside of firms that are participants in a supply chain; and (4) addressing the impact of using contingent workers on an organization’s workforce, structure, and culture. A review of this research suggests considerations that law firms will need to assess if they begin significantly to extend the process of providing services beyond their formal boundaries. Discussing the research also is intended to introduce concepts that may become increasingly relevant to law firms, but which currently are not commonly used to analyze their operations. Considering how these concepts are applicable to law firms may prompt us to rethink how to conceptualize these firms and what they do. This paper therefore is a preliminary attempt to explore: (1) the extent to which law firms may come to resemble the vertically disintegrated organizations that populate many other economic sectors and (2) the potential implications of this trend for the provision of legal services,the trajectory of legal careers, and lawyers’ sense of themselves as members of a distinct profession

Logistics – A Pathway Towards ‘Sustainable’ Competitive Advantage for the Multinational Enterprise

The Internet is significantly changing the strategic behaviour of many businesses that operate in the global arena. Today, many multinational enterprises (MNEs) work closely with their logistics providers to enhance their competitive positions. They increasingly outsource their non-strategic business functions, with logistics providers picking up this new source of business. The MNE is moving more towards a ‘front-end’ or customer focused operation, with their key logistics providers aligning themselves as supply chain integrators. Logistics providers may be classified as 1st to 4th party logistics providers. A 4th party logistics provider provides complete supply side solutions for the MNE, plus a degree of demand side service. It becomes an integral part of the MNEs competitive solution set. This paper proposes that integrated, fully activated, demand-supply (FADS) chains provide a mechanism to move beyond 4th party logistics provider (4PLP) solutions. It elucidates the key clusters of skills levels that must be activated by the logistics provider to operate at the 5th party logistics provider (5PLP) FADS level of outsourcing and service. The 5PLP FADS logistics provider brings a vast array of ‘added-value skills’ to the MNE, and a key innovative, flexible and highly agile partnership results, whereby pathways towards ‘sustainable’ competitive advantage may be developed. The 5PLP FADS logistics model is the next step in the progression to total logistics integration

CryptDB: Protecting confidentiality with encrypted query processing

Online applications are vulnerable to theft of sensitive information because adversaries can exploit software bugs to gain access to private data, and because curious or malicious administrators may capture and leak data. CryptDB is a system that provides practical and provable confidentiality in the face of these attacks for applications backed by SQL databases. It works by executing SQL queries over encrypted data using a collection of efficient SQL-aware encryption schemes. CryptDB can also chain encryption keys to user passwords, so that a data item can be decrypted only by using the password of one of the users with access to that data. As a result, a database administrator never gets access to decrypted data, and even if all servers are compromised, an adversary cannot decrypt the data of any user who is not logged in. An analysis of a trace of 126 million SQL queries from a production MySQL server shows that CryptDB can support operations over encrypted data for 99.5% of the 128,840 columns seen in the trace. Our evaluation shows that CryptDB has low overhead, reducing throughput by 14.5% for phpBB, a web forum application, and by 26% for queries from TPC-C, compared to unmodified MySQL. Chaining encryption keys to user passwords requires 11--13 unique schema annotations to secure more than 20 sensitive fields and 2--7 lines of source code changes for three multi-user web applications.National Science Foundation (U.S.) (CNS-0716273)National Science Foundation (U.S.) (IIS-1065219