You can't see what you can't see: Experimental evidence for how much relevant information may be missed due to Google's Web search personalisation

The influence of Web search personalisation on professional knowledge work is an understudied area. Here we investigate how public sector officials self-assess their dependency on the Google Web search engine, whether they are aware of the potential impact of algorithmic biases on their ability to retrieve all relevant information, and how much relevant information may actually be missed due to Web search personalisation. We find that the majority of participants in our experimental study are neither aware that there is a potential problem nor do they have a strategy to mitigate the risk of missing relevant information when performing online searches. Most significantly, we provide empirical evidence that up to 20% of relevant information may be missed due to Web search personalisation. This work has significant implications for Web research by public sector professionals, who should be provided with training about the potential algorithmic biases that may affect their judgments and decision making, as well as clear guidelines how to minimise the risk of missing relevant information.Comment: paper submitted to the 11th Intl. Conf. on Social Informatics; revision corrects error in interpretation of parameter Psi/p in RBO resulting from discrepancy between the documentation of the implementation in R (https://rdrr.io/bioc/gespeR/man/rbo.html) and the original definition (https://dl.acm.org/citation.cfm?id=1852106) as per 20/05/201

Creation of a Style Independent Intelligent Autonomous Citation Indexer to Support Academic Research

This paper describes the current state of RUgle, a system for classifying and indexing papers made available on the World Wide Web, in a domain-independent and universal manner. By building RUgle with the most relaxed restrictions possible on the formatting of the documents it can process, we hope to create a system that can combine the best features of currently available closed library searches that are designed to facilitate academic research with the inclusive nature of general purpose search engines that continually crawl the web and add documents to their indexed database

Trademark Searching Tools and Strategies: Questions for the New Millennium

The intent of this discussion is to raise questions about trademark searching which will be discussed in future issues of IDEA. I will lead you through the questions raised by my journey through primarily legal literature in treatises and periodicals on the Lexis and Westlaw platforms

Search Engine Users

Presents findings from a survey conducted in May and June 2004. Looks at confidence in search ability; satisfaction with results; overall trust of search engines; and demographic differences among searchers