Recommendations in Academic Social Media: the shaping of scholarly communication through algorithmic mediation

Scholarly communication is increasingly being mediated by Academic Social Media (ASM) platforms, which combine the functions of a scientifi c repository with social media features such as personal profi les, followers and comments. In ASM, algorithmic mediation is responsible for fi ltering the content and distributing it in personalised individual feeds and recommendations according to inferred relevance to users. However, if communication among researchers is intertwined with these platforms, in what ways may the recommendation algorithms in ASM shape scholarly communication? Scientifi c literature has been investigating how content is mediated in data-driven environments ranging from social media platforms to specifi c apps, whereas algorithmic mediation in scientifi c environments remains neglected. This thesis starts from the premise that ASM platforms are sociocultural artefacts embedded in a mutually shaping relationship with research practices and economic, political and social arrangements. Therefore, implications of algorithmic mediation can be studied through the artefact itself, peoples’ practices and the social/political/ economic arrangements that aff ect and are aff ected by such interactions. Most studies on ASM focus on one of these elements at a time, either examining design elements or the users’ behaviour on and perceptions about such platforms. In this thesis, a multifaceted approach is taken to analyse the artefact as well as the practices and arrangements traversed by algorithmic mediation. Chapter 1 reviews the literature about ASM platforms, and explains the history of algorithmic recommendations, starting from the fi rst Information Retrieval systems to current Recommender Systems, highlighting the use of diff erent data sources and techniques. The chapter also presents the mediation framework and how it applies to ASM platforms, before outlining the thesis. The rest of the thesis is divided in two parts. Part I focuses on how recommender systems in ASM shape what users can see and how users interact with and through the platform. Part II investigates how, in turn, researchers make sense of their online interactions within ASM. The end of Chapter 1 shows the methodological choices for each following chapter. Part I presents a case study of one of the most popular ASM platforms in which a walkthrough method was conducted in four steps (interface analysis, web code inspection, patent analysis and company inquiry using the General Data Protection Regulation (GDPR)). In Chapter 2 it is shown that almost all the content in ASM platforms are algorithmically mediated through mechanisms of profi ling, information selection and commodifi cation. It is also discussed how the company avoids explaining the workings of recommender systems and the mutually shaping characteristic of ASM platforms. Chapter 3 explores the distortions and biases that ASM platforms can uphold. Results show how profi ling, datafi cation and prioritization have the potential to foster homogeneity bias, discrimination, the Matthew eff ect of cumulative advantage in science and other distortions. Part II consists of two empirical studies involving participants from diff erent countries in interviews (n=11) and a research game (n=13). Chapter 4 presents the interviews combined with the show and tell technique. The results show the participant’s perceptions on ASM aff ordances, that revolve around six main themes: (1) getting access to relevant content; (2) reaching out to other scholars; (3) algorithmic impact on exposure to content; (4) to see and to be seen; (5) blurred boundaries of potential ethical or legal infringements, and (6) the more I give, the more I get. We argue that algorithmic mediation not only constructs a narration of the self, but also a narration of the relevant other in ASM platforms, confi guring an image of the relevant other that is both participatory and productive. Chapter 5 presents the design process of a research game and the results of the empirical sessions, where participants were observed while playing the game. There are two outcomes for the study. First, the human values researchers relate to algorithmic features in ASM, the most prominent being stimulation, universalism and self-direction. Second, the role of the researcher’s approach (collaborative, competitive or ambivalent) in academic tasks, showing the consequential choices people make regarding algo- rithmic features and the motivations behind those choices. The results led to four archetypal profi les: (1) the collaborative reader; (2) the competitive writer; (3) the collaborative disseminator; and (4) the ambivalent evaluator. The fi nal chapter summarises the ways in which ASM platforms forges people’s perceptions and the strategies people employ to use the systems in benefi t of their careers, answering each research question. Chapter 6 discusses the implications of algorithmic mediation for scholarly communication and science in general. The dissertation ends with refl ections on human agency in data-driven environments, the role of algorithmic inferences in science and the challenge of reconciling individual user’s needs with broader goals of the scientifi c community. By doing so, the contribution of this thesis is twofold, (1) providing in-depth knowledge about the ASM artefact, and (2) unfolding diff erent aspects of the human perspective in dealing with algorithmic mediation in ASM. Both perspectives are discussed in light of social arrangements that are mutually shaped by artefact and practices.A comunicação acadêmica é cada vez mais mediada por plataformas de Mídia Social Acadêmica (MSA), que combinam as funções de um repositório científi co com recursos de mídia social, como perfi s pessoais, seguidores e comentários. Nas MSA, a mediação algorítmica é responsável por fi ltrar o conteúdo e distribuí-lo em feeds e recomendações individuais personalizados de acordo com a relevância inferida para os usuários. No entanto, se a comunicação entre pesquisadores está entrelaçada com essas plataformas, de que forma os algoritmos de recomendação nas MSA podem moldar a comunicação acadêmica? A literatura científi ca vem investigando como o conteúdo é mediado em ambientes orientados por dados, desde plataformas de mídia social até aplicativos específi cos, enquanto a mediação algorítmica em ambientes científi cos permanece negligenciada. Esta tese parte da premissa de que as plataformas de MSA são artefatos socioculturais inseridos em uma relação mutuamente modeladora com práticas de pesquisa e arranjos econômicos, políticos e sociais. Portanto, as implicações da mediação algorítmica podem ser estudadas através do próprio artefato, das práticas humanas e dos arranjos sociais/políticos/ econômicos que afetam e são afetados por tais interações. A maioria dos estudos sobre MSA se concentra em um desses elementos de cada vez, seja examinando elementos de design ou o comportamento e percepções dos usuários sobre essas plataformas. Nesta tese, uma abordagem multifacetada é feita para analisar o artefato, bem como as práticas e arranjos atravessados pela mediação algorítmica. O Capítulo 1 revisa a literatura sobre plataformas de MSA e explica a história das recomendações algorítmicas, desde os primeiros sistemas de Recuperação de Informação até os atuais Sistemas de Recomendação, destacando o uso de diferentes fontes de dados e técnicas. O capítulo também apresenta o quadro teórico (mediation framework) e como ele se aplica às plataformas MSA, antes de delinear a estrutura da tese. O restante da tese está dividido em duas partes. A Parte I se concentra em como os sistemas de recomendação nas MSA moldam o que os usuários podem ver e como os usuários interagem com e na plataforma. A Parte II, por sua vez, investiga como os pesquisadores dão sentido às suas interações online dentro das MSA. O fi nal do Capítulo 1 mostra as opções metodológicas para cada capítulo seguinte. A Parte I apresenta um estudo de caso de uma das plataformas de MSA mais populares em que o walkthrough method foi realizado em quatro etapas (análise de interface, inspeção de código web, análise de patente e consulta à empresa usando o General Data Protection Regulation (GDPR)). No Capítulo 2 é mostrado que quase todo o conteúdo das plataformas ASM é mediado por algoritmos por meio de mecanismos de perfi - lamento, seleção de informações e mercantilização. Também é discutido como a empresa evita explicar o funcionamento dos sistemas de recomendação e a característica de modelagem mútua das plataformas de MSA. O Capítulo 3 explora as distorções e vieses que as plataformas de MSA podem sustentar. Os resultados mostram como o perfi lamento, a datifi cação e a priorização de conteúdo têm o potencial de promover viés de homogeneidade, discriminação o efeito Mateus de vantagem cumulativa na ciência e outras distorções. A Parte II consiste em dois estudos empíricos envolvendo participantes de diferentes países em entrevistas (n=11) e um jogo de pesquisa (n=13). O capítulo 4 apresenta as entrevistas combinadas com a técnica show and tell. Os resultados mostram as percepções dos participantes sobre as aff ordances das MSA, que giram em torno de seis temas principais: (1) ter acesso a conteúdos relevantes; (2) acesso a outros pesquisadores; (3) impacto algorítmico na exposição ao conteúdo; (4) ver e ser visto; (5) limites difusos de potenciais infrações éticas ou legais e (6) quanto mais eu dou, mais eu recebo. Argumentamos que a mediação algorítmica não apenas constrói uma narração do eu, mas também uma narração do outro nas plataformas de MSA, confi gurando uma imagem do outro ao mesmo tempo participativa e produtiva. O capítulo 5 apresenta o processo de design de um jogo de pesquisa e os resultados das sessões empíricas, onde os participantes foram observados enquanto jogavam o jogo. Há dois resultados para o estudo. Primeiro, quais valores humanos os pesquisadores relacionam com recursos algorítmicos nas MSA, sendo os mais proeminentes o estímulo, o universalismo e o autodirecionamento. Em segundo lugar, o papel da abordagem do pesquisador (colaborativa, competitiva ou ambivalente) em tarefas acadêmicas, mostrando as escolhas consequentes que as pessoas fazem em relação aos recursos algorítmicos e as motivações por trás dessas escolhas. Os resultados levaram a quatro perfi s arquetípicos: (1) o leitor colaborativo; (2) o escritor competitivo; (3) o divulgador colaborativo; e (4) o avaliador ambivalente. O capítulo fi nal (Capítulo 6) resume as maneiras pelas quais as plataformas de MSA forjam as percepções das pessoas e as estratégias que as pessoas empregam para usar os sistemas em benefício de suas carreiras, respondendo a cada questão de pesquisa. O capítulo discute ainda as implicações da mediação algorítmica para a comunicação acadêmica e a ciência em geral. A dissertação termina com refl exões sobre a agência humana em ambientes orientados por dados, o papel das inferências algorítmicas na ciência e o desafi o de conciliar as necessidades individuais do usuário com os objetivos mais amplos da comunidade científi ca. Ao fazê-lo, a contribuição desta tese é dupla, (1) fornecendo conhecimento aprofundado sobre o artefato plataformas de MSA, e (2) desdobrando diferentes aspectos da perspectiva humana ao lidar com mediação algorítmica em ASM. Ambas as perspectivas são discutidas à luz de arranjos sociais que são mutuamente moldados por artefatos e práticas

Content Enrichment of Digital Libraries: Methods, Technologies and Implementations

Parallel to the establishment of the concept of a "digital library", there have been rapid developments in the fields of semantic technologies, information retrieval and artificial intelligence. The idea is to use make use of these three fields to crosslink bibliographic data, i.e., library content, and to enrich it "intelligently" with additional, especially non-library, information. By linking the contents of a library, it is possible to offer users access to semantically similar contents of different digital libraries. For instance, a list of semantically similar publications from completely different subject areas and from different digital libraries can be made accessible. In addition, the user is able to see a wider profile about authors, enriched with information such as biographical details, name alternatives, images, job titles, institute affiliations, etc. This information comes from a wide variety of sources, most of which are not library sources. In order to make such scenarios a reality, this dissertation follows two approaches. The first approach is about crosslinking digital library content in order to offer semantically similar publications based on additional information for a publication. Hence, this approach uses publication-related metadata as a basis. The aligned terms between linked open data repositories/thesauri are considered as an important starting point by considering narrower, broader and related concepts through semantic data models such as SKOS. Information retrieval methods are applied to identify publications with high semantic similarity. For this purpose, approaches of vector space models and "word embedding" are applied and analyzed comparatively. The analyses are performed in digital libraries with different thematic focuses (e.g. economy and agriculture). Using machine learning techniques, metadata is enriched, e.g. with synonyms for content keywords, in order to further improve similarity calculations. To ensure quality, the proposed approaches will be analyzed comparatively with different metadata sets, which will be assessed by experts. Through the combination of different information retrieval methods, the quality of the results can be further improved. This is especially true when user interactions offer possibilities for adjusting the search properties. In the second approach, which this dissertation pursues, author-related data are harvested in order to generate a comprehensive author profile for a digital library. For this purpose, non-library sources, such as linked data repositories (e.g. WIKIDATA) and library sources, such as authority data, are used. If such different sources are used, the disambiguation of author names via the use of already existing persistent identifiers becomes necessary. To this end, we offer an algorithmic approach to disambiguate authors, which makes use of authority data such as the Virtual International Authority File (VIAF). Referring to computer sciences, the methodological value of this dissertation lies in the combination of semantic technologies with methods of information retrieval and artificial intelligence to increase the interoperability between digital libraries and between libraries with non-library sources. By positioning this dissertation as an application-oriented contribution to improve the interoperability, two major contributions are made in the context of digital libraries: (1) The retrieval of information from different Digital Libraries can be made possible via a single access. (2) Existing information about authors is collected from different sources and aggregated into one author profile.Parallel zur Etablierung des Konzepts einer „Digitalen Bibliothek“ gab es rasante Weiterentwicklungen in den Bereichen semantischer Technologien, Information Retrieval und künstliche Intelligenz. Die Idee ist es, mit ihrer Hilfe bibliographische Daten, also Inhalte von Bibliotheken, miteinander zu vernetzen und „intelligent“ mit zusätzlichen, insbesondere nicht-bibliothekarischen Informationen anzureichern. Durch die Verknüpfung von Inhalten einer Bibliothek wird es möglich, einen Zugang für Benutzer*innen anzubieten, über den semantisch ähnliche Inhalte unterschiedlicher Digitaler Bibliotheken zugänglich werden. Beispielsweise können hierüber ausgehend von einer bestimmten Publikation eine Liste semantisch ähnlicher Publikationen ggf. aus völlig unterschiedlichen Themenfeldern und aus verschiedenen digitalen Bibliotheken zugänglich gemacht werden. Darüber hinaus können sich Nutzer*innen ein breiteres Autoren-Profil anzeigen lassen, das mit Informationen wie biographischen Angaben, Namensalternativen, Bildern, Berufsbezeichnung, Instituts-Zugehörigkeiten usw. angereichert ist. Diese Informationen kommen aus unterschiedlichsten und in der Regel nicht-bibliothekarischen Quellen. Um derartige Szenarien Realität werden zu lassen, verfolgt diese Dissertation zwei Ansätze. Der erste Ansatz befasst sich mit der Vernetzung von Inhalten Digitaler Bibliotheken, um auf Basis zusätzlicher Informationen für eine Publikation semantisch ähnliche Publikationen anzubieten. Dieser Ansatz verwendet publikationsbezogene Metadaten als Grundlage. Die verknüpften Begriffe zwischen verlinkten offenen Datenrepositorien/Thesauri werden als wichtiger Angelpunkt betrachtet, indem Unterbegriffe, Oberbegriffe und verwandten Konzepte über semantische Datenmodelle, wie SKOS, berücksichtigt werden. Methoden des Information Retrieval werden angewandt, um v.a. Publikationen mit hoher semantischer Verwandtschaft zu identifizieren. Zu diesem Zweck werden Ansätze des Vektorraummodells und des „Word Embedding“ eingesetzt und vergleichend analysiert. Die Analysen werden in Digitalen Bibliotheken mit unterschiedlichen thematischen Schwerpunkten (z.B. Wirtschaft und Landwirtschaft) durchgeführt. Durch Techniken des maschinellen Lernens werden hierfür Metadaten angereichert, z.B. mit Synonymen für inhaltliche Schlagwörter, um so Ähnlichkeitsberechnungen weiter zu verbessern. Zur Sicherstellung der Qualität werden die beiden Ansätze mit verschiedenen Metadatensätzen vergleichend analysiert wobei die Beurteilung durch Expert*innen erfolgt. Durch die Verknüpfung verschiedener Methoden des Information Retrieval kann die Qualität der Ergebnisse weiter verbessert werden. Dies trifft insbesondere auch dann zu wenn Benutzerinteraktion Möglichkeiten zur Anpassung der Sucheigenschaften bieten. Im zweiten Ansatz, den diese Dissertation verfolgt, werden autorenbezogene Daten gesammelt, verbunden mit dem Ziel, ein umfassendes Autorenprofil für eine Digitale Bibliothek zu generieren. Für diesen Zweck kommen sowohl nicht-bibliothekarische Quellen, wie Linked Data-Repositorien (z.B. WIKIDATA) und als auch bibliothekarische Quellen, wie Normdatensysteme, zum Einsatz. Wenn solch unterschiedliche Quellen genutzt werden, wird die Disambiguierung von Autorennamen über die Nutzung bereits vorhandener persistenter Identifikatoren erforderlich. Hierfür bietet sich ein algorithmischer Ansatz für die Disambiguierung von Autoren an, der Normdaten, wie die des Virtual International Authority File (VIAF) nachnutzt. Mit Bezug zur Informatik liegt der methodische Wert dieser Dissertation in der Kombination von semantischen Technologien mit Verfahren des Information Retrievals und der künstlichen Intelligenz zur Erhöhung von Interoperabilität zwischen Digitalen Bibliotheken und zwischen Bibliotheken und nicht-bibliothekarischen Quellen. Mit der Positionierung dieser Dissertation als anwendungsorientierter Beitrag zur Verbesserung von Interoperabilität werden zwei wesentliche Beiträge im Kontext Digitaler Bibliotheken geleistet: (1) Die Recherche nach Informationen aus unterschiedlichen Digitalen Bibliotheken kann über einen Zugang ermöglicht werden. (2) Vorhandene Informationen über Autor*innen werden aus unterschiedlichsten Quellen eingesammelt und zu einem Autorenprofil aggregiert

Credibility: A multidisciplinary framework

No Abstract.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/61241/1/1440410114_ftp.pd

Fairness in Information Access Systems

Recommendation, information retrieval, and other information access systems pose unique challenges for investigating and applying the fairness and non-discrimination concepts that have been developed for studying other machine learning systems. While fair information access shares many commonalities with fair classification, the multistakeholder nature of information access applications, the rank-based problem setting, the centrality of personalization in many cases, and the role of user response complicate the problem of identifying precisely what types and operationalizations of fairness may be relevant, let alone measuring or promoting them. In this monograph, we present a taxonomy of the various dimensions of fair information access and survey the literature to date on this new and rapidly-growing topic. We preface this with brief introductions to information access and algorithmic fairness, to facilitate use of this work by scholars with experience in one (or neither) of these fields who wish to learn about their intersection. We conclude with several open problems in fair information access, along with some suggestions for how to approach research in this space

Empirical Findings On Persuasiveness Of Recommender Systems For Customer Decision Support In Electronic Commerce

More and more companies are making online presence by opening online stores and providing customers with company and products information but the overwhelming amount of information also creates information overload for the customers. Customers feel frustrated when given too many choices while companies face the problem of turning browsers into actual buyers. Online recommender systems have been adopted to facilitate customer product search and provide personalized recommendation in the market place. The study will compare the persuasiveness of different online recommender systems and the factors influencing customer preferences. Review of the literature does show that online recommender systems provide customers with more choices, less effort, and better accuracy. Recommender systems using different technologies have been compared for their accuracy and effectiveness. Studies have also compared online recommender systems with human recommendations 4 and recommendations from expert systems. The focus of the comparison in this study is on the recommender systems using different methods to solicit product preference and develop recommendation message. Different from the technology adoption and acceptance models, the persuasive theory used in the study is a new perspective to look at the end user issues in information systems. This study will also evaluate the impact of product complexity and product involvement on recommendation persuasiveness. The goal of the research is to explore whether there are differences in the persuasiveness of recommendation given by different recommender systems as well as the underlying reasons for the differences. Results of this research may help online store designers and ecommerce participants in selecting online recommender systems so as to improve their products target and advertisement efficiency and effectiveness

Report from Dagstuhl Seminar 23031: Frontiers of Information Access Experimentation for Research and Education

This report documents the program and the outcomes of Dagstuhl Seminar 23031 ``Frontiers of Information Access Experimentation for Research and Education'', which brought together 37 participants from 12 countries. The seminar addressed technology-enhanced information access (information retrieval, recommender systems, natural language processing) and specifically focused on developing more responsible experimental practices leading to more valid results, both for research as well as for scientific education. The seminar brought together experts from various sub-fields of information access, namely IR, RS, NLP, information science, and human-computer interaction to create a joint understanding of the problems and challenges presented by next generation information access systems, from both the research and the experimentation point of views, to discuss existing solutions and impediments, and to propose next steps to be pursued in the area in order to improve not also our research methods and findings but also the education of the new generation of researchers and developers. The seminar featured a series of long and short talks delivered by participants, who helped in setting a common ground and in letting emerge topics of interest to be explored as the main output of the seminar. This led to the definition of five groups which investigated challenges, opportunities, and next steps in the following areas: reality check, i.e. conducting real-world studies, human-machine-collaborative relevance judgment frameworks, overcoming methodological challenges in information retrieval and recommender systems through awareness and education, results-blind reviewing, and guidance for authors.Comment: Dagstuhl Seminar 23031, report

To whom to explain and what? : Systematic literature review on empirical studies on Explainable Artificial Intelligence (XAI)

Expectations towards artificial intelligence (AI) have risen continuously because of machine learning models’ evolution. However, the models’ decisions are often not intuitively understandable. For this reason, the field of Explainable AI (XAI) has emerged, which tries to create different techniques to help users understand AI better. As AI’s use spreads more broadly in society, it becomes like a co-worker that people need to understand. For this reason, AI-human interaction in research is of broad and current interest. This thesis outlines the current empirical XAI research literature themes from the human-computer interaction (HCI) perspective. This study's method is an explorative, systematic literature review carried out following the PRISMA (Preferred Research Items for Systematic Reviews) method. In total, 29 articles that concluded an empirical study into XAI from the HCI perspective were included in the review. The material was collected based on database searches and snowball sampling. The articles were analyzed based on their descriptive statistics, stakeholder groups, research questions, and theoretical approaches. This study aims to determine what factors made users consider XAI transparent, explainable, or trustworthy and to whom the XAI research was intended. Based on the analysis, three stakeholder groups to whom the current XAI literature was aimed for emerged: end-users, domain experts, and developers. This study’s findings show that domain experts’ needs towards XAI vary greatly between domains, whereas developers need better tools to create XAI systems. The end-users, on their part, considered case-based explanations unfair and wanted to have explanations that “speak their language”. Also, the results indicate that the effect of current XAI solutions on users’ trust towards AI systems is relatively small or even non-existing. The studies’ direct theoretical contributions and the number of theoretical lenses used were both found out to be relatively low. This thesis’s most immense contribution is to provide a synthesis of the extant empirical XAI literature from the HCI perspective, which previous studies have rarely brought together. Continuing this thesis, researchers can further investigate research avenues such as explanation quality methodologies, algorithm auditing methods, users’ mental models, and prior conceptions about AI.Odotukset tekoälyä kohtaan ovat kohonneet jatkuvasti koneoppimismallien kehittymisen vuoksi. Mallien tekemät päätökset eivät usein ole ihmiskäyttäjälle vaistonvaraisesti ymmärrettävissä. Tätä ongelmaa ratkomaan on syntynyt selittävän tekoälyn tutkimuskenttä, joka luo erilaisia tekniikoita käyttäjien ymmärryksen tueksi. Kun tekoälyn käyttö yhteiskunnassa yleistyy laajemmin, tulee siitä ikään kuin työkaveri, jota ihmisten tulee ymmärtää. Tästä syystä tekoälyn ja ihmisen välisen vuorovaikutuksen tutkiminen on nyt laajan mielenkiinnon kohteena. Tässä pro gradu -tutkielmassa hahmotellaan selittävän tekoälyn tutkimuskentän ajankohtaisia teemoja, ihmisen ja tietokoneen välisen vuorovaikutuksen näkökulmasta. Tutkielman metodi on tutkiva, systemaattinen kirjallisuuskatsaus, ja se suoritettiin seuraten PRISMA-ohjeistusta. Katsaukseen valikoitui yhteensä 29 ihmisen ja tietokoneen vuorovaikutuksen näkökulmasta selittävää tekoälyä empiirisesti tutkinutta artikkelia. Aineisto kerättiin tietokantahakujen ja lumipallo-otannan avulla. Tutkimuksia eriteltiin artikkeleja kuvailevien tietojen, niiden kohdeyleisön, tutkimuskysymysten sekä teoreettisten lähestymistapojen kautta. Tutkielman tarkoituksena on selvittää, millaiset tekijät saivat käyttäjät pitämään tekoälyä läpinäkyvänä, selitettävissä olevana tai luotettavana, sekä kenelle aihepiirin tutkimus oli suunnattu. Analyysin perusteella löytyi kolme ryhmää, joille nykyistä kirjallisuutta on suunnattu: loppukäyttäjät, toimialojen asiantuntijat sekä tekoälyn kehittäjät. Tutkielman tulokset osoittavat, että asiantuntijoiden tarpeet selittävää tekoälyä kohtaan vaihtelevat laajasti toimialojen välillä, kun taas sen kehittäjät kaipaisivat parempia työkaluja tuekseen. Loppukäyttäjien havaittiin pitävän tekoälyn antamia tapauskohtaisia esimerkkejä epäreiluina, ja haluavan juuri heitä puhuttelevia selityksiä. Tulokset ilmaisevat, että nykyisten selittävien tekoälytekniikoiden vaikutukset käyttäjien luottamukseen tekoälyä kohtaan ovat vähäisiä. Tutkimusten tieteellisen panosten ja niiden käyttämien teoreettisten näkökulmien määrän havaittiin olevan suhteellisen pieniä. Tämän tutkielman suurin tieteellinen panos on luoda yhteenveto empiiriseen, selittävän tekoälyn tutkimuskirjallisuuteen, ihmisen ja tietokoneen välisen vuorovaikutuksen näkökulmasta. Tätä näkökulmaa aiempi kirjallisuus on vain harvoin saattanut kokoon. Tutkielma avaa useita näkymiä jatkotutkimukselle, esimerkiksi selitysten laatumetodien, algoritmien auditointimenetelmien, käyttäjien ajatusmallien sekä aiempien käsitysten vaikutusten näkökulmista