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A Classification Model for Sensing Human Trust in Machines Using EEG and GSR
Today, intelligent machines \emph{interact and collaborate} with humans in a
way that demands a greater level of trust between human and machine. A first
step towards building intelligent machines that are capable of building and
maintaining trust with humans is the design of a sensor that will enable
machines to estimate human trust level in real-time. In this paper, two
approaches for developing classifier-based empirical trust sensor models are
presented that specifically use electroencephalography (EEG) and galvanic skin
response (GSR) measurements. Human subject data collected from 45 participants
is used for feature extraction, feature selection, classifier training, and
model validation. The first approach considers a general set of
psychophysiological features across all participants as the input variables and
trains a classifier-based model for each participant, resulting in a trust
sensor model based on the general feature set (i.e., a "general trust sensor
model"). The second approach considers a customized feature set for each
individual and trains a classifier-based model using that feature set,
resulting in improved mean accuracy but at the expense of an increase in
training time. This work represents the first use of real-time
psychophysiological measurements for the development of a human trust sensor.
Implications of the work, in the context of trust management algorithm design
for intelligent machines, are also discussed.Comment: 20 page
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