A Practical Study of E-mail Communication through SMTP

Simple Mail Transfer Protocol (SMTP) is an application layer protocol for e-mail communication. It has been adopted as a standard by Internet Engineering Task Force (IETF). SMTP has set conversational and grammatical rules for exchanging messages between connected computers. It has evolved through several revisions and extensions since its formation by Jon Postel in 1981. In SMTP, the sender establishes a full-duplex transmission channel with a receiver. The receiver may be either the ultimate destination or an intermediate forwarding agent. SMTP commands are issued by the sender and are sent to the receiver, which responds to these commands through codes. Each SMTP session between the sender and the receiver consists of three phases namely: connection establishment, mail transactions and connection termination. This paper describes and illustrates the process of e-mail communication through SMTP by issuing the individual SMTP commands directly to transmit e-mail messages. It also describes individual SMTP commands and extensions with practical implementation using a Telnet client

EXPLORATION OF THE DESIGN OF A COMPLEX E-MAIL SYSTEM

The management of an Internet service involves a variety of aspects, ranging from the economic to the technical and organizational. Cost reduction, management simplification and improvement of service quality are the fundamental targets of every Internet service project. In geographically widespread organizations where numerous servers are used in order to implement distributed network services, both costs and human labor for maintenance and management are greatly multiplied. We believe that security and maintenance problems, and thus cost, could be reduced by transferring from a distributed to a centralized service. However, this choice would undermine the flexibility needed by local administrators in order to be able to administer their own services. This paper describes a hybrid service management model (partly centralized, partly distributed) and outlines the results we obtained by applying this model to the e-mail service of our organization

Una proposta per il servizio di Posta Elettronica del CNR

A proposal for the CNR electronic mail serviceUna proposta per la ristrutturazione del servizio di Posta Elettronica del CN

Towards the definition of a quality model for mail servers

The paper presents an approach for building a Mail Server Quality Model, based on the ISO/IEC software quality standard. We start by defining the mail system domain to be used as general framework and the relevant technologies involved. Then a general overview of the ISO/IEC standard is given. The basic steps, the relevant considerations and criteria used to select the appropriated subcharacteristics and quality attributes are also presented. The selected attributes are categorized under the six ISO/IEC quality characteristics conforming the model. Finally some case studies requirements and two commercial mail server tools are used to evaluate the model.Postprint (published version

A security analysis of email communications

The objective of this report is to analyse the security and privacy risks of email communications and identify technical countermeasures capable of mitigating them effectively. In order to do so, the report analyses from a technical point of view the core set of communication protocols and standards that support email communications in order to identify and understand the existing security and privacy vulnerabilities. On the basis of this analysis, the report identifies and analyses technical countermeasures, in the form of newer standards, protocols and tools, aimed at ensuring a better protection of the security and privacy of email communications. The practical implementation of each countermeasure is evaluated in order to understand its limitations and identify potential technical and organisational constrains that could limit its effectiveness in practice. The outcome of the above mentioned analysis is a set of recommendations regarding technical and organisational measures that when combined properly have the potential of more effectively mitigating the privacy and security risks of today's email communications.JRC.G.6-Digital Citizen Securit

Un nouveau modèle de correspondance pour un service de messagerie électronique avancée

The ease of use and efficiency of the email service contributed to its widespread adoption. It became an essential service and authorizing multiples and various uses (private, professional, administrative, governmental, military ...). However, all existing systems are technically reduced to the implementation of global policies, compiling in a static way a limited set of features. These approaches prevent differentiated adaptations of the system to the uses. The rigid and monolithic nature of these policies can moreover lead to unnecessary execution of expensive treatments or to the inability to simultaneously satisfy conflicting requirements. We address this problem of the evolution of e-mail in the general context of interpersonal communication of a sender to a receiver. We identify the sender's intention of communication, as a key parameter of any interpersonal communication, insofar as it allows to finely discriminate the successful communications, between all the ones that are understood. A second parameter which is orthogonal to the first, defined as the context of the sender, is important because it allows to determine the successful aspect of an interpersonal communication. The declination of these two parameters in the electronic mail led us to define the concept of electronic correspondence. This one is a generalization of the email the implementation of which provides a sufficient condition of qualification successful exchanges via this medium. A correspondence allows taking into account for each message, the intention of communication and context of its sender. Its implementation requires in certain points of the network, the enforcement of specific policies depending of an administrative domain and which take as argument the intention of communication and the current context of the sender. A second benefit provided by this concept concerns the level of customization of messaging reaching a maximum granularity, because it can be applied in a differentiated way, to each message instance. These works led to the description of a representative architecture and the definition of three extensions to existing standards (SUBMISSION, IMF and S/MIME). Our approach has been illustrated through two main use cases, compliant with recommended specifications for administration (RGS - Référentiel Général de Sécurité) and military (MMHS - Military Message Handling System) domains.Le service de courrier électronique en raison de sa simplicité d'utilisation combinée à son efficacité, a constitué l'un des principaux vecteurs de popularisation d'Internet. Il est devenu un service incontournable dont la richesse s'exprime au travers des usages variés et multiples qu'il autorise (privé, professionnel, administratif, officiel, militaire...). Cependant, toutes les réalisations existantes se réduisent techniquement à la mise en oeuvre de politiques globales, compilant de façon statique un ensemble limité de fonctionnalités. Ces approches ne permettent pas au système de s'adapter de façon différenciée aux usages. De plus, le caractère rigide et monolithique de ces politiques peut parfois conduire à l'exécution inutile de traitements coûteux ou à l'impossibilité de satisfaire simultanément des exigences contradictoires. Nous abordons cette problématique de l'évolution de la messagerie électronique dans le cadre général de la communication interpersonnelle d'un locuteur vers un interlocuteur. Nous identifions l'intention de communication du locuteur, comme un paramètre clé de toute communication interpersonnelle, dans la mesure où il permet de discriminer finement les communications réussies, parmi toutes celles qui sont comprises. Un second paramètre orthogonal au premier, défini comme le contexte du locuteur, s'avère déterminant lorsqu'il s'agit d'aborder la réalisation concrète des communications interpersonnelles réussies. La déclinaison de ces deux paramètres dans le cadre de la messagerie électronique nous conduit à concevoir la notion de correspondance. Cette dernière constitue une généralisation du courrier électronique dont la mise en oeuvre offre une condition suffisante de qualification des échanges réussis, via ce média. Une correspondance permet de prendre en compte pour chaque message, l'intention de communication et le contexte de son émetteur. Sa mise en oeuvre impose l'application en certains points du réseau, de politiques spécifiques au domaine administratif de référence, qui prennent en argument l'intention de communication et le contexte courant de l'émetteur. Un second bénéfice apporté par ce concept concerne le niveau de personnalisation du service de messagerie qui atteint une granularité de finesse maximale, du fait qu'il peut s'appliquer de façon différenciée, à chaque occurrence de message. Ces travaux ont abouti à la description d'une architecture représentative accompagnée de la définition de trois extensions de standards existants (SUBMISSION, IMF et S/MIME). Notre approche a été illustrée à travers deux cas d'usages importants, conformes à des spécifications recommandées pour les domaines administratif (RGS- référentiel général de sécurité) et militaire (MMHS - Military Message Handling System)