EVALUATION OF MAIL MANAGEMENT INFORMATION SYSTEM IMPLEMENTATION AT BRAWIJAYA UNIVERSITY USING THE HOT-FIT MODEL APPROACH

Mail activities are considered a highly essential information source for an agency. In short, mail must be adequately governed to maintain the high-value information that lies in it. In this era, mail governance has massively involved technologies in the mail management system. In the Brawijaya University Head Office, the correspondence governance has been managed with the assistance of an information system on correspondence management named Smart Collaborative Office (SCO). In practice, some barriers lead to the optimal implementation of this SCO. Therefore, this research evaluates SCO implementation to discover the supporting factors and barriers to implementing information systems in mail management. This research aims to perform an in-depth evaluation of the implementation of the SCO. And the research objectives are to discover the analysis result based on the HOT-Fit Model and the supportive and barrier factor of the SCO implementation in the Head Office of Brawijaya University. This research used an evaluative method with a qualitative approach. The evaluation model uses the HOT-Fit Model, with 35 people as a sample. The data collection uses questionnaires, interviews, observation, documentation, and literature study. The data was analyzed with a measurement model and structural model. The research shows that SCO implementation receives support from the higher-ups, easy-to-learn and easy-to-modified, support the multi-platform, with local and mandatory characteristics. However, the SCO still lacked advantages. One of them is inequal basic training for the users. The developer's competence with a lack of specialization in document or records management, unclean software-generated output, and sometimes, the software result data is not by the input data

The simplicity project: easing the burden of using complex and heterogeneous ICT devices and services

As of today, to exploit the variety of different "services", users need to configure each of their devices by using different procedures and need to explicitly select among heterogeneous access technologies and protocols. In addition to that, users are authenticated and charged by different means. The lack of implicit human computer interaction, context-awareness and standardisation places an enormous burden of complexity on the shoulders of the final users. The IST-Simplicity project aims at leveraging such problems by: i) automatically creating and customizing a user communication space; ii) adapting services to user terminal characteristics and to users preferences; iii) orchestrating network capabilities. The aim of this paper is to present the technical framework of the IST-Simplicity project. This paper is a thorough analysis and qualitative evaluation of the different technologies, standards and works presented in the literature related to the Simplicity system to be developed

Delivering elder-care environments utilizing TV-channel based mechanisms

In this paper, we present a smart environment for elderly. What makes the development of such system challenging is that the concept of smartness for elderly brings to the extreme the idea of invisibility of the technology. In our experience, elders are well-disposed to new technologies, provided that those will not require significant changes - namely, they are invisible - to their habits. Starting from this consideration, 200 caregivers responses were collected by questionnaire, so as to better understand elders' needs and habits. A system was subsequently developed allowing elders to access a number of "modern web services" as standard TV channels: at channel 43 there is the health status, at channel 45 the photos of the family, at 46 the agenda of the week, just to mention few of the available services. The content of such services is automatically generated by the smart devices in the environment and is managed by the caregivers (e.g., family members) by simple web apps. Fourteen families were asked to install the system in their house. The results of these experiments confirm that the proposed system is considered effective and user-friendly by elders

Freight logistics services for rural economies : User needs and future challenges

Peer reviewedPublisher PD

Wearable and mobile devices

Information and Communication Technologies, known as ICT, have undergone dramatic changes in the last 25 years. The 1980s was the decade of the Personal Computer (PC), which brought computing into the home and, in an educational setting, into the classroom. The 1990s gave us the World Wide Web (the Web), building on the infrastructure of the Internet, which has revolutionized the availability and delivery of information. In the midst of this information revolution, we are now confronted with a third wave of novel technologies (i.e., mobile and wearable computing), where computing devices already are becoming small enough so that we can carry them around at all times, and, in addition, they have the ability to interact with devices embedded in the environment. The development of wearable technology is perhaps a logical product of the convergence between the miniaturization of microchips (nanotechnology) and an increasing interest in pervasive computing, where mobility is the main objective. The miniaturization of computers is largely due to the decreasing size of semiconductors and switches; molecular manufacturing will allow for “not only molecular-scale switches but also nanoscale motors, pumps, pipes, machinery that could mimic skin” (Page, 2003, p. 2). This shift in the size of computers has obvious implications for the human-computer interaction introducing the next generation of interfaces. Neil Gershenfeld, the director of the Media Lab’s Physics and Media Group, argues, “The world is becoming the interface. Computers as distinguishable devices will disappear as the objects themselves become the means we use to interact with both the physical and the virtual worlds” (Page, 2003, p. 3). Ultimately, this will lead to a move away from desktop user interfaces and toward mobile interfaces and pervasive computing

Universities multistakeholder contribution to smart city ecosystem development

Purpose: This paper investigates the mutually advantageous value-driven innovations brought by Universities as a key actor in the development of innovation exploiting Smart City opportunities. The final aim is to under-stand the role, tasks and contribution of Universities in Smart City pro-jects. Methodology: The study followed an exploratory and qualitative meth-odology and consisted of 44 in-depth semi-structured interviews with Smart City experts. The choice of the respondents was adjusted to approve the direct and indirect effect of developing the smart ecosystem in various organizational multistakeholder environments. Results: The study found three main areas in which Universities may con-tribute to Smart City projects: a) knowledge/technology creation and transfer; b) social/societal involvement; c) ecosystem facilita-tor/networking.Implications: This paper offers several implications for different stake-holders such as policy makers, Universities’ top managers and firms. Impli-cations for policy managers imply the change in the approach to consumers because most of them do not understand why they need smart solutions. Moreover, it highlights that bureaucracy and lack of an innovative mental-ity kill smart city projects, so the governmental structures should be wired first. Finally, it calls for a huge financial platform (incentives and new fi-nancial mechanisms) and legal changes (legal frameworks should be aligned with peculiarities of Smart Cities).Implications for top managers of Universities are related to the rethink of Universities in smart city innovation ecosystems with the possibility to play an active role. Implications for MNEs and SMEs include that Univer-sities may help in understanding the opportunities around Smart City initi-atives (there is often opacity on the return of investments). At the same time, Universities may help in dealing with public governments and local stakeholders (public and private)