Investigations of an SLA Support System for Cloud Computing (SLACC)

Cloud Providers (CP) and Cloud Users (CU) need to agree on a set of parameters expressed through Service Level Agreements (SLA) for a given Cloud service. However, even with the existence of many CPs in the market, it is still impossible today to see CPs who guarantee, or at least offer, an SLA specification tailored to CU's interests: not just offering percentage of availability, but also guaranteeing, for example, specific performance parameters for a certain Cloud application. Due to (1) the huge size of CPs' IT infrastructures and (2) the high complexity with multiple inter-dependencies of resources (physical or virtual), the estimation of specific SLA parameters to compose Service Level Objectives (SLOs) with trustful Key Performance Indicators (KPIs) tends to be inaccurate. This paper investigates an SLA Support System for CC (SLACC) which aims to estimate in a formalized methodology - based on available Cloud Computing infrastructure parameters - what CPs will be able to offer/accept as SLOs or KPIs and, as a consequence, which increasing levels of SLA specificity for their customers can be reache

Federation of Internet experimentation facilities: architecture and implementation

International audienceRealistic experimentation facilities are indispensable to accelerate the design of novel Future Internet systems. As many of these ground-breaking new applications and services cover multiple innovation areas, the need for these solutions to be tested on cross-domain facilities with both novel infrastructure technologies and newly emerging service platforms is rising. The Fed4FIRE project therefore aims at federatingotherwise isolated experimentation facilities in order to foster synergies between research communities. Currently the federation includes over 15 facilities from the Future Internet Research and Experiment (FIRE) initiative, covering wired, wireless and sensor networks, SDN and OpenFlow, cloud computing, smart city services,etc.This paper presents the architecture and implementation details of the federation, based on an extensive set of requirements coming from infrastructure owners, service providers and support communitie

Linked USDL Agreement: Effectively Sharing Semantic Service Level Agreements on the Web

As the use of services available on the Web is becoming mainstream, contracts and legal aspects of the relationship between providers and consumers need to be formalized. However, current proposals to model service level agreements are mostly focused on technical aspects, do not explicitly provide semantics to agreement terms, and do not follow Web principles. These limitations prevent take-up, automatic processing, and effective sharing of agreements. Linked USDL Agreement is a Linked Data based semantic model to describe and share service agreements that extends Linked USDL, which offers a family of languages to describe various technical and business aspects of services. We followed a use case driven approach, evaluating the applicability of our proposal in a cloud computing scenario, and comparing its expressiveness with existing models. Finally, we show a concrete tool that helps to model and check the validity of agreements.Junta de Andalucía P12-TIC-1867Ministerio de Economía y Competitividad TIN2012-32273Junta de Andalucía P10-TIC-5906Ministerio de Economía y Competitividad IPT- 2013-0890-

Conceptual Service Level Agreement Mechanism to Minimize the SLA Violation with SLA Negotiation Process in Cloud Computing Environment

تُستخدم الخدمة عبر الإنترنت لتكون بمثابة الدفع لكل استخدام في الحوسبة السحابية. لا يحتاج مستخدم الخدمة إلى عقد طويل مع مزودي الخدمات السحابية. اتفاقية مستوى الخدمة (SLAs) هي تفاهمات تم تحديدها بين مزودي الخدمة السحابية وغيرهم ، على سبيل المثال ، مستخدم الخدمة أو المشغل الوسيط أو المشغلين المراقبين. نظرًا لأن الحوسبة السحابية هي تقنية مستمرة تقدم العديد من الخدمات لتطبيقات الأعمال الأساسية وأنظمة قابلة للتكيف لإدارة الاتفاقيات عبر الإنترنت تعتبر مهمة تحافظ على اتفاقية مستوى الخدمةو جودة الخدمة لمستخدم السحابة. إذا فشل مزود الخدمة في الحفاظ على الخدمة المطلوبة ، فإن اتفاقية مستوى الخدمة تعتبر انتهاكًا لاتفاقية مستوى الخدمة. الهدف الرئيسي هو تقليل انتهاكات اتفاقية مستوى الخدمة (SLA) للحفاظ على جودة الخدمة لمستخدمي السحابة. في هذه المقالة البحثية ، اقترحنا صندوق أدوات للمساعدة في إجراء تبادل اتفاقية مستوى الخدمة مع مزودي الخدمة والذي سيمكن العميل السحابي من الإشارة إلى متطلبات جودة الخدمة واقترح خوارزمية بالإضافة إلى نموذج التفاوض من اجل التفاوض على الطلب مع الخدمة لمقدمي الخدمة لإنتاج اتفاقية أفضل بين مقدم الخدمة ومستهلك الخدمة السحابية. وبالتالي ، يمكن للإطار الذي تمت مناقشته تقليل انتهاكات اتفاقية مستوى الخدمة وكذلك خيبات الأمل في المفاوضات وتوسيع نطاق كفاية التكلفة. علاوة على ذلك ، فإن مجموعة أدوات اتفاقية مستوى الخدمة المقترحة منتجة بشكل إضافي للعملاء حتى يتمكن العملاء من تأمين سداد قيمة معقولة مقابل تقليل جودة الخدمة أو وقت التنازل. يوضح هذا البحث أنه يمكن الحفاظ على مستوى الضمان في موفري الخدمات السحابية من خلال نقل الخدمات دون انقطاع من منظور العميل.Online service is used to be as Pay-Per-Use in Cloud computing. Service user need not be in a long time contract with cloud service providers. Service level agreements (SLAs) are understandings marked between a cloud service providers and others, for example, a service user, intermediary operator, or observing operators. Since cloud computing is an ongoing technology giving numerous services to basic business applications and adaptable systems to manage online agreements are significant. SLA maintains the quality-of-service to the cloud user. If service provider fails to maintain the required service SLA is considered to be SLA violated. The main aim is to minimize the SLA violations for maintain the QoS of their cloud users. In this research article, a toolbox is proposed to help the procedure of exchanging of a SLA with the service providers that will enable the cloud client in indicating service quality demands and an algorithm as well as Negotiation model is also proposed to negotiate the request with the service providers to produce a better agreement between service provider and cloud service consumer. Subsequently, the discussed framework can reduce SLA violations as well as negotiation disappointments and have expanded cost-adequacy. Moreover, the suggested SLA toolkit is additionally productive to clients so clients can secure a sensible value repayment for diminished QoS or conceding time. This research shows the assurance level in the cloud service providers can be kept up by as yet conveying the services with no interruption from the client's perspectiv