448 research outputs found

    Exploring the Digital Transformation Based on Big Data with Ubiquitous Internet of Everything

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    Digital technologies present both game-changing opportunities for and existential threats to companies. Digital services in consumer-facing organizations offer novelty value propositions, closer consumer relationships and higher automation of consumer-facing processes. Facing big digital data streams generated by ubiquitous Internet of Everything(IoE) and savvy customers with mobile computing and social media, this paper focuses on digital transformation journeys seeking digital capabilities and digital leadership to upgrade organizational performance, one is discovering big data value, the other is dual methods with agile. The finding provides practical implications that can help guide practitioners in digital transformation

    Theory borrowing in IT-rich contexts : lessons from IS strategy research

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    While indigenous theorizing in information systems has clear merits, theory borrowing will not, and should not, be eschewed given its appeal and usefulness. In this article, we aim at increasing our understanding of modifying of borrowed theories in IT-rich contexts. We present a framework in which we discuss how two recontextualization approaches of specification and distinction help with increasing the IT-richness of borrowed constructs and relationships. In doing so, we use several illustrative examples from information systems strategy. The framework can be used by researchers as a tool to explore the multitude of ways in which a theory from another discipline can yield the understanding of IT phenomena

    Structuring the Jungle of Capabilities Fostering Digital Innovation

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    Driven by digitalization, the business environment is changing at an increasing pace. To be able to react to this, organizations must gain competitive advantages through Digital Innovation (DI). This special form of innovation requires a reorganization and further development of the resource and capability base of an organization. The existing literature shows a proliferation of definitions and a jungle of individual capabilities with regard to DI. Based on a structured literature review and a qualitative analysis of existing capabilities, the paper presents a DI Capability Model. By structuring layers, areas and associated capabilities, the model provides the first holistic view in the literature. It will serve as a basis for a targeted scientific discourse and a valuable orientation model for the development of a capability composition to foster DI in organizations.</p

    Rethinking the improvisation of digital health technology: A niche construction perspective

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    Paid open accessThe COVID-19 pandemic has sent shock waves through healthcare organisations and catalysed an impromptu digital shift, creating a demand for telemedicine and other digital health technologies. Under such conditions, improvisation, adaptation, and innovation emerge as core dimensions to an organisation’s capacity to generate a response to crisis. This paper integrates a process perspective on the radical improvisation of a digital health technology and investigates how the radical improvisation of a digital health technology emerges and develops during a health crisis. Through a combination of supporting case evidence and literature, a multi-phase conceptual process model anchored in the crisis management cycle and illustrating the radical improvisation of digital health technology is developed and proposed. We conclude with discussion on the long-term implications of radical improvisation and crisis learning, with possible theoretical explanation using niche construction theory, and providing suggestions for future information systems and crisis management research.publishedVersio

    Leaders\u27 roles in creating and sustaining collective genius

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    This study examined leaders’ roles in fostering collective genius innovation within one private elementary school, including managing the paradoxes of innovation. Based on content analysis of eleven participants, this study found that teamwork, clear student learning outcomes emphasizing individualized learning, design thinking, and a growth mindset, all impacted willingness to innovate. To develop conditions for collective genius, leaders again focus on teamwork as well as being relational. In terms of their management of the six innovative paradoxes, the school leaders tend to balance their affirmation of the individual and the group, support staff and parents, focus on experimentation and learning, improvisation, patience, and bottom-up initiatives

    Using Probabilistic Feature Models to Determine Success Criteria for ICT Projects

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    Since the 1960\u27s many authors accepted the triple constraints (time, cost, specification) as a standard measure of success and this still appears to be extremely important in evaluating the success of ICT projects. However, an ICT project cannot always be seen as a complete success or a complete failure. Moreover, the parties involved may perceive the terms “success” or “failure” differently. The authors developed a quasi-experiment (gaming) in order to determine the criteria used by the different parties involved to judge the success of an ICT project. The results of this quasi experiment were analysed using probabilistic feature models for frequency data – PMD-models. This research indicates that the impact of the triple constraints on the judgement of success is rather small. Other criteria, as there are user happiness and financial or commercial success are far more important. Furthermore, parties who’s involvement ceases after the handover tend to concentrate more on budget and satisfying the parties involved, while the other parties concentrate more on time limits, predefined specifications and long-term financial or commercial success

    Digital transformation in an incumbent organisation: the co-enactment of digital transformation through macro- and micro-level activities

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    Digital transformation forms an important organisational response to digital technologies and their potential digital disruptions. Especially incumbent organisations face the risk of a diminished market position if they fail to digitally transform as competitors use of digital technologies disrupts business models and affects consumer behaviour. Digital disruptions pressure incumbent organisations’ brick and mortar businesses and have already shaken established companies to the ground (e.g. Nokia or Kodak), while pushing others to the brink (e.g. the music industry). These downfalls and trends signal the importance of incumbent organisations engaging in their digital transformation in order to retain their market position. By engaging in their digital transformation, incumbent organisations seek to implement significant changes to their methods of organising by combining multiple digital technologies. The literature on organisational digital transformation sketches three areas of concern: digital transformation strategy, organisational changes (to both value proposition and internal structures) and digital technology. Across these areas of concern, it has delved into organisational activities at either the macro or the micro level of organising. Macro-level studies seem to overshadow the importance of micro-level activities that underlie them. That is, focusing on a phenomenon’s grand scheme, such studies pay little attention to the micro-level activities that enact the phenomenon. On the other hand, micro-level studies tend to miss the relation and influence that a macro-level phenomenon has on the micro level and its constitution of the macro level. They focus on the micro-level activities, neglecting the broader rules and resources that macro-level activities provide. Conceiving digital transformation as a mixed- level phenomenon occurring at both and across the organisational macro and micro levels, we thus cannot fully understand its enactment focusing on either macro- or micro-level activities but only through studying their co-enactment. This dissertation investigates how organisational activities co-enact digital transformation. Drawing on three theoretical angles – improvisation theory, institutional theory and digital infrastructures, it studies organisational activities within the literature’s three areas of concern. Acknowledging the mixed-level nature of digital transformation, it focuses on activities at both the macro and the microlevels of organising. Methodologically, it builds on an ethnography of a large European car manufacturer, an incumbent in its field, which engages in its digital transformation. This ethnographic study took place over a period of three years (from July 2017 to June 2020) and comprised participant observations and both formal and informal interviews as well as the collection of archival records. The findings from the empirical material revealed an interplay between macro- and micro-level activities which co-enacts the car manufacturer’s digital transformation. Conceptualising this interplay, this dissertation contributes to digital transformation research offering the concepts of framing and concretising to understand and explain the becoming of digital transformation as co-enactment. Framing creates space and projects direction for digital transformation. Concretising renders propositions and realisations which manifest organisational digital transformation. Accordingly, digital transformation becomes co-enacted in an interplay of macro-level activities framing micro-level activities, and micro-level activities concretising macro-level activities. The co-enactment conceptualisation emphasises digital transformation’s mixed-level nature, thus proposing the need to observe approaches suitable to further unpack and better understand the phenomenon’s becoming through the interplaying activities of framing and concretising.Digitaalinen transformaation vakiintuneen markkina-aseman organisaatiossa: Digitaalisen transformaation yhteistoiminnallistaminen makro- ja mikrotason toimintojen välillä Digitaalinen transformaatio on merkityksellinen organisationaalinen reaktio digitaalisiin murroksiin, jotka digitaaliset teknologiat ovat mahdollistaneet. Jos vakiintuneet organisaatiot epäonnistuvat muuntautumaan digitaalisesti, kun niiden kilpailijat luovat uusia liiketoimintamalleja ja vaikuttavat kuluttajakäyttäytymiseen, niille markkina-asema voi mahdollisesti heikentyä. Digitaaliset murrokset painostavat vakiintuneessa markkina-asemassa olevien organisaatioiden kivijalkaliiketoimintaa, koska ne ovat jo murskanneet etabloituneita yrityksiä (esim. Nokia tai Kodak) sekä ajaneet toisia ahtaalle (esim. musiikkiteollisuus). Nämä kukistumiset ja suuntaukset viestittävät vakiintuneessa markkina-asemassa oleville organisaatioille digitaaliseen transformaatioon ryhtymisen tärkeyttä niiden yrittäessä pitää markkinapositiotaan. Digitaaliseen transformaatioon ryhtyessään vakiintuneessa markkina-asemassa olevat organisaatiot yrittävät toteuttaa merkittäviä muutoksia organisointiinsa yhdistelemällä useita digitaalisia teknologioita. Tutkittaessa tätä prosessia, organisaation digitaalista transformaatiota käsittelevä kirjallisuus hahmottelee kolme aihealuetta: digitaalinen transformaatiostrategia, organisationaaliset muutokset (sekä arvolupaukseen että sisäisiin rakenteisiin) sekä digitaaliset teknologiat. Näiden aihealueiden sisällä aikaisempi kirjallisuus on syventynyt joko makro- tai mikrotason organisointiin tarkastellessaan organisaation toimintaa. Makrotason tutkimukset kuitenkin näyttävät jättävän varjoonsa niiden taustalla olevan mikrotason toiminnan tärkeyden. Toisin sanoen, jos keskitytään ilmiön suureen kuvaan, tutkimukset eivät kiinnitä riittävästi huomiota mikrotason toimintaan, joka toiminnallistaa ilmiön. Toisaalta mikrotason tutkimukset taas usein eivät huomaa makrotason ilmiön yhteyttä ja vaikutuksia mikrotasoon ja makrotason rakenteisiin. Ne keskittyvät mikrotason toimintaan laiminlyöden laajemmat suuntaviivat ja resurssit, mitkä makrotason toiminnalla taataan. Kun digitaalinen transformaatio ymmärretään monitasoisena ilmiönä, joka tulee esille sekä organisaatioiden makro- ja mikrotasoilla että myös niiden välillä, emme voi ymmärtää sen toiminnallistamista keskittymällä joko makro- tai mikrotason toimintaan vaan ainoastaan tutkimalla niiden yhteistoiminnallistamista. Tämä väitöskirja tutkii kuinka organisationaalinen toiminta yhteistoiminnallistaa digitaalista transformaatiota. Käyttäen kolmea teoreettista näkökulmaa – improvisaatioteoriaa, institutionaalista teoriaa ja digitaalisia infrastruktuureja – se tutkii organisationaalista toimintaa kolmen mainitun kirjallisuuden aihealueen sisällä. Se keskittyy toimintaan sekä organisoinnin makro- että mikrotasoilla tunnustaen digitaalisen transformaation monitasoisen luonteen. Metodologisesti se pohjautuu etnografiaan suuressa eurooppalaisessa autonvalmistajayrityksessä, vakiintuneessa asemassa toimialallaan, joka ryhtyy digitaaliseen transformaatioon. Tämä etnografinen tutkimus tehtiin kolmen vuoden aikana (heinäkuusta 2017 – heinäkuuhun 2020) ja sen aineisto koostuu osallistuvasta havainnoinnista, virallisista ja epävirallisista haastatteluista sekä kokoelmasta arkistotietoja. Empiirisen tutkimuksen tulokset paljastivat makro- ja mikrotason toimintojen vuorovaikutuksen, jotka yhteistoiminnallistavat autonvalmistajan digitaalisen transformaation. Käsitteellistettäessä tätä vuorovaikutusta, tämä väitöskirja edistää digitaalista transformaatiotutkimusta tarjotessaan kehystämisen ja konkretisoinnin käsitteet, joilla voidaan ymmärtää ja selittää digitaalisen transformaation tulemista yhteistoiminnallistamiseksi. Kehystäminen luo tilaa ja tuo esiin digitaalisen transformaation suuntaa. Konkretisointi tarjoaa ehdotuksia ja oivalluksia, jotka ilmaisevat organisaation digitaalista transformaatiota. Tällä tavoin digitaalinen transformaatio tulee yhteistoiminnallistettua makrotason toimintojen kehystäessä mikrotason toimintaa sekä mikrotason toimintojen konkretisoidessa makrotason toimintaa ja näiden vuorovaikutuksessa. Yhteistoiminnallistamisen käsite painottaa digitaalisen transformaation monitasoista luonnetta ja kehottaa jatkotutkimusta etsimään sopivia lähestymistapoja ilmiön esiintymiselle kehystämisen ja konkretisoinnin vuorovaikutuksessa, jotta sitä voitaisiin edelleen selvittää ja ymmärtää paremmin

    Bolstering Knowledge Management Systems with Appreciative Inquiry

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    Both Knowledge Management and Appreciative Inquiry attempt to amplify human and organizational capacities by leveraging the best of each. Whereas knowledge management systems aim to help identifying the substantive organizational knowledge in its broadest sense and leveraging it to benefit the organization and its stakeholders, the appreciative inquiry methodology is also about the search for the best in people, their organizations, and the relevant world around them. In their root cause, both knowledge management and appreciative inquiry involve systematic discovery of what gives life to a living system when it is most alive, most effective, and most constructively capable in economic, ecological, and human terms. Following a brief introduction of knowledge management systems and appreciative inquiry, this essay examines the corollary relationship between the two, and subsequently points to critical areas in which knowledge management practices can benefit from adopting the appreciative inquiry perspective. More particularly, we submit that appreciative inquiry can motivate organization-wide adoption of knowledge management systems and it can provide language-based mechanisms to facilitate effective knowledge exchange. The development of an appreciative-inquirybased mode of knowledge management opens new horizons and uncovers previously overlooked possibilities, which eventually can contribute to the overall organizational performance and wellbeing

    Unexpected Events in IT Projects: A Conceptual Review and Research Agenda

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    When unexpected events occur, IT project teams need to react appropriately in order to limit the potentially negative, and sometimes disastrous consequences of such events. Yet, while past research has identified unexpected events as being an important aspect to consider when managing projects, the existing literature does not provide a clear conceptualization of this concept which limits the development of new theories and thus the ability to guide practitioners. Based on a literature review and to advance our understanding of unexpected events in IT projects and their effective management, and facilitate future theoretical developments on IT project management, the present paper develops a conceptualization that clearly distinguishes this concept from other closely related ones, as well as proposing a research framework that links it to IT project team responses and their consequences. A detailed research agenda, integrating current advances in different fields, is developed to highlight future research avenues
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