Socially impaired robots: Human social disorders and robots’ socio-emotional intelligence

© Springer International Publishing Switzerland 2014. Social robots need intelligence in order to safely coexist and interact with humans. Robots without functional abilities in understanding others and unable to empathise might be a societal risk and they may lead to a society of socially impaired robots. In this work we provide a survey of three relevant human social disorders, namely autism, psychopathy and schizophrenia, as a means to gain a better understanding of social robots’ future capability requirements.We provide evidence supporting the idea that social robots will require a combination of emotional intelligence and social intelligence, namely socio-emotional intelligence. We argue that a robot with a simple socio-emotional process requires a simulation-driven model of intelligence. Finally, we provide some critical guidelines for designing future socio-emotional robots

Social cognition in the age of human–robot interaction

Artificial intelligence advances have led to robots endowed with increasingly sophisticated social abilities. These machines speak to our innate desire to perceive social cues in the environment, as well as the promise of robots enhancing our daily lives. However, a strong mismatch still exists between our expectations and the reality of social robots. We argue that careful delineation of the neurocognitive mechanisms supporting human–robot interaction will enable us to gather insights critical for optimising social encounters between humans and robots. To achieve this, the field must incorporate human neuroscience tools including mobile neuroimaging to explore long-term, embodied human–robot interaction in situ. New analytical neuroimaging approaches will enable characterisation of social cognition representations on a finer scale using sensitive and appropriate categorical comparisons (human, animal, tool, or object). The future of social robotics is undeniably exciting, and insights from human neuroscience research will bring us closer to interacting and collaborating with socially sophisticated robots

Social Robots in the Home: What Factors Influence Attitudes Towards their Use in Assistive Care?

Advances in technology and science have led to the application of artificial intelligence in many different areas of life. In particular, they have led to the appearance of robots in the domestic sphere. One type of robot – namely, the social robot – has been endowed with a very human aesthetic and is designed to interact with humans, and it is increasingly being used to perform “human tasks”. Social robots have also been introduced into the social services, providing companionship and assistive services for children, the infirm and the elderly. Such usage has rightly attracted the interest of the social sciences, fuelling the debate about the acceptance of social robots by their end-users. In this paper, regression analysis is applied to data from the Eurobarometer survey to investigate how socio-demographic features and self-confidence on technological development influence European citizens’ attitudes towards robots in the social services. The results show that men, with a high level of education, living in a big city and with experience of robot use have more positive attitudes towards the concept of robots for assistive services. This study emphasizes the need to consider the relation between attitudes towards social robots and their use to avoid the generation of social inequalities

Chapter 13 Haptic Creatures

Collaborations between entertainment industries and artificial intelligence researchers in Japan have since the mid-1990s produced a growing interest in modeling affect and emotion for use in mass-produced social robots. Robot producers and marketers reason that such robot companions can provide comfort, healing (iyashi), and intimacy in light of attenuating social bonds and increased socioeconomic stress characteristic of Japanese society since the collapse of the country’s bubble economy in the early 1990s. While many of these robots with so-called “artificial emotional intelligence” are equipped with rudimentary capacities to “read” predefined human emotion through such mechanisms as facial expression recognition, a new category of companion robots are more experimental. These robots do not interpret human emotion through affect-sensing software but rather invite human-robot interaction through affectively pleasing forms of haptic feedback. These new robots are called haptic creatures: robot companions designed to deliver a sense of comforting presence through a combination of animated movements and healing touch. Integrating historical analysis with ethnographic interviews with new users of these robots, and focusing in particular on the cat-like cushion robot Qoobo, this chapter argues that while companion robots are designed in part to understand specific human emotions, haptic creatures are created as experimental devices that can generate new and unexpected pleasures of affective care unique to human-robot relationships. It suggests that this distinction is critical for understanding and evaluating how corporations seek to use human-robot affect as a means to deliver care to consumers while also researching and building new markets for profit maximization

Toddlers and Robots? The Ethics of Supporting Young Children with Disabilities with AI Companions and the Implications for Children’s Rights

Rapid advancements in Artificial Intelligence (AI) pose new ethical questions for human rights educators. This article uses Socially Assistive Robots (SARs) as a case study. SARs, also known as social robots, are AI systems designed to interact with humans. Often built to enhance human wellbeing or provide companionship, social robots are typically designed to mimic human behaviors. They may look endearing, friendly, and appealing. Well-designed models will interact with humans in ways that feel trustworthy, natural, and intuitive. As one of the fastest-growing areas of AI, social robots raise new questions for human rights specialists. When used with young children with disabilities, they raise pressing questions around surveillance, data privacy, discrimination, and the socio-emotional impact of technology on child development. This article delves into some of these ethical questions. It takes into account the unique vulnerabilities of young children with disabilities and reflects on the long-term societal implications of AI-assisted care. While not aiming to be comprehensive, the article explores some of the ethical implications of social robots as technologies that sit at the boundary of the human and nonhuman. What pitfalls and possibilities arise from this liminal space for children’s rights