Artificial Intelligence: Robots, Avatars, and the Demise of the Human Mediator

Published in cooperation with the American Bar Association Section of Dispute Resolutio

Classifying types of gesture and inferring intent

In order to infer intent from gesture, a rudimentary classification of types of gestures into five main classes is introduced. The classification is intended as a basis for incorporating the understanding of gesture into human-robot interaction (HRI). Some requirements for the operational classification of gesture by a robot interacting with humans are also suggested

Disentangling two fundamental paradigms in human-machine communication research: Media equation and media evocation

In this theoretical paper, we delineate two fundamental paradigms in how scholars conceptualize the nature of machines in human-machine communication (HMC). In addition to the well-known Media Equation paradigm, we distinguish the Media Evocation paradigm. The Media Equation paradigm entails that people respond to machines as if they are humans, whereas the Media Evocation paradigm conceptualizes machines as objects that can evoke reflections about ontological categories. For each paradigm, we present the main propositions, research methodologies, and current challenges. We conclude with theoretical implications on how to integrate the two paradigms, and with a call for mixed-method research that includes innovative data analyses and that takes ontological classifications into account when explaining social responses to machines