Effectiveness of Asynchronous Reference Services for Distance Learning Students Within Florida\u27s Community College System

The impact of distance learning on higher education and the need to provide equitable library services to students in the digital environment emerged as critical areas during the 1990s. Library services available to distance learning students included digital reference and instructional services, remote access to online research tools, database and research tutorials, interlibrary loan, and document delivery. Digital reference services appeared to be one of the more significant services proffered by academic libraries although these services were developed often without forethought to goals and assessment. The purpose of this study was to examine the adequacy of asynchronous e-mail reference services offered through Florida\u27s 28 community college libraries and the contribution of these digital reference service providers to the students\u27 online learning community. The researcher analyzed data obtained through an unobtrusive study of asynchronous digital reference services and interviews conducted with digital reference service providers. Studies existed for traditional and telephone reference service; however, the literature lacked studies addressing asynchronous digital reference service. Results from the unobtrusive portion of this study showed that the researcher received 240 of a possible 392 responses from the digital reference service providers. The researcher scored 24% as accurate with source information, 4% as accurate without source information, 20% as partly accurate with source information, and 7% as partly accurate without source information. The students scored 48% as accurate with source information, 12% as accurate without source information, 17% as partly accurate with source information, and 9% as partly accurate without source information. Responses took anywhere from 6 seconds to 20 days. The communication techniques exercised by the DRSPs were substandard. The study resulted in recommendations for the areas of digital environment, unobtrusive methodology, standards, accuracy, measurements, online relationships, training of digital reference service providers, student training, institutional responsibility, and marketing

Annual Report Of Research and Creative Productions by Faculty and Staff from January to December, 2005.

Annual Report Of Research and Creative Productions by Faculty and Staff from January to December, 2005

Guidelines for e-reference library services for distance learners and other remote users.

Until recently the provision of distance education was undertaken mainly by various professional associations and commercial agencies offering vocational training. Library provision to meet the needs of registered students was limited. Over the past 30 years, however, the delivery of higher and further education to students studying at a distance has become a core part of the activity of many academic institutions: a few specialist higher education institutions such as the Open Universities established in Britain and India, and some conventional universities that established teaching centres away from their main campuses

The impact of blended learning in improving the reaction, achievement and return on investment of industrial automation training

There has been a significant increase in the level of remote or distance learning using the Internet, often referred to as e-learning or online education. E-learning is often combined with classroom instruction and on-the-job training and this is referred to as blended learning. The purpose of this research is to investigate the impact blended learning has in improving engineering training in the engineering field of industrial automation. This is especially in improving the reaction, achievement and return on investment of learners compared to that of only the traditional classroom or e-learning approaches. One of the gaps in current research is the examination of the impact of blended learning in improving engineering training. The research revealed significant growth in the use of e-learning for engineers and technicians. There would however appear to be a large number of engineers and technicians who were disappointed with their experiences of e-learning. Significant concerns were also identified in the efficacy of e-learning and the lack of hands-on experience in this form of training for engineers and technicians. Suggestions are made as a result of the research into addressing these issues

Department of Computer Science Activity 1998-2004

This report summarizes much of the research and teaching activity of the Department of Computer Science at Dartmouth College between late 1998 and late 2004. The material for this report was collected as part of the final report for NSF Institutional Infrastructure award EIA-9802068, which funded equipment and technical staff during that six-year period. This equipment and staff supported essentially all of the department\u27s research activity during that period

Annual Research Report, 2009-2010

Annual report of collaborative research projects of Old Dominion University faculty and students in partnership with business, industry and governmenthttps://digitalcommons.odu.edu/or_researchreports/1001/thumbnail.jp

COGNITIVE PRESENCE IN PEER FACILITATED ASYNCHRONOUS ONLINE DISCUSSION: THE PATTERNS AND HOW TO FACILITATE

This study, in the context of peer-facilitated asynchronous online discussion, explored the characteristics and patterns of students’ cognitive presence, and examined the practices that aim to enhance cognitive presence development. Participants were 53 students from a graduate-level online course that focused on the integration of educational technologies. Data were collected from discussion transcripts, student survey, student artifacts, and researcher’s observations. Results demonstrated four phases of students’ cognitive presence: Triggering event, Exploration, Integration, and Resolution. Among the four phases, students’ cognitive presence tended to aggregate at the middle phases: Integration and Exploration. Percentage of the Resolution was very low. The distribution of students’ discussion behaviors further revealed: a) the hierarchical relationship between the four phases: Integration and Resolution involved a higher-level of cognitive engagement, and Triggering event and Exploration involved a lower-level of cognitive engagement; b) the phase of Resolution heavily relied on experiment, while the other three phases heavily relied on making use of personal experience; c) creating of cognitive presence occurred in both the private space of individual activities and the shared space of having dialogues. The conversation analysis of threads and episodes explored the temporal evolvement of cognitive presence. The results showed that, in an ongoing discussion, students’ cognitive presence evolved in a non-linear way, rather than strictly phase by phase as suggested by the PI model. Experiments were designed and conducted to determine the effects of two pedagogical interventions – 1) providing guidance on peer facilitation techniques; 2) asking students to label their posts. The results showed that the Intervention 1 and the combination of two interventions credibly improved students’ cognitive presence. They were especially effective in improving Integration, a higher level of cognitive presence. After having added Intervention 2, cognitive presence increased from the first-half to the second-half semester, although the improvement was not found to be statistically credible. This study confirmed the close association between and among cognitive presence, social interaction, and peer facilitation. The results clearly showed that Intervention 1 – providing guidance on peer facilitation credibly improved students’ social interaction and peer facilitation. However, Mixed findings were obtained for Intervention 2 – asking students to label their posts. It was found that Intervention 2 positively increased students’ social interaction. However, it did not show any impact on students’ peer facilitation behaviors. It is also worth noting that the effect of the combination of two interventions was much larger than any single one of them. Conversation analysis was conducted to zoom in on the dynamic process of discussion. The cases revealed that when students were provided with the guidance on peer facilitation techniques, they tended to use a variety of facilitation techniques in a strategic way to help peers to achieve a sustained and deeper-level conversation. Compared to the control group, the students in the treatment group showed more peer facilitation behaviors, which led to more conversations and more higher-level cognitive presence. This study has unpacked the complexity of students’ cognitive presence in a peer-facilitated discussion environment, especially when students are coached in performing teaching presence. The results shed light on the pedagogical practices and strategies of creating an online learning community that incubates rich cognitive presence. Finally, implications are discussed for the research and practices in online instruction and discussion analytics