Reusing knowledge based on Ontology and Organizational Model

AbstractThe work presented in this paper is related to knowledge management during the design process of mechanical products. More exactly, we are concentrating on the knowledge reuse process. We propose a knowledge reuse system (KRS) based on two approaches. Namely, an organizational approach and a modeling user approach. Both are ontology-based models. Our system takes into account, the actors’ roles (by the organizational approach), their preferences (by the model user approach), and their collaboration throughout the product design process in order to help designers to get knowledge that is considered the most relevant in all the phases of the product design process

Designing Successful Strategy for Business Process Outsourcing Based on Ontological Knowledge Map

Business process outsourcing (BPO) is an advanced type of IS outsourcing. This study will investigate the obstacles and challenges of BPO Industry. One of the most important problem in this area is identifying existing explicit knowledge and using it to create further knowledge for decision making, so deep investigation on a conceptual model is needed that helps realize the complexities of outsourcing areas especially for business process outsourcing. Most of outsourcing literature has focused on social and cultural impacts and very few tools have been developed to assist manager in making outsourcing decision by modelling the knowledge. In this paper we propose a methodology for modelling the knowledge of a domain in small and medium size enterprises (SMEs). This methodology is based on ontological knowledge map. Findings of this research overcome these obstacles through the use of a formal organizational ontology and knowledge structure maps. The ontology guides decision makers in managing the complexity of outsourcing with holistic approach to the domain of outsourcing. Ontologies as a conceptual model provide a framework to facilitate efficient and effective knowledge-sharing, knowledge reusing and improving communication by modelling the domain of discourse. Keywords: business process outsourcing, ontology, knowledge ma

Towards an ontology for process monitoring and mining

Business Process Analysis (BPA) aims at monitoring, diagnosing, simulating and mining enacted processes in order to support the analysis and enhancement of process models. An effective BPA solution must provide the means for analysing existing e-businesses at three levels of abstraction: the Business Level, the Process Level and the IT Level. BPA requires semantic information that spans these layers of abstraction and which should be easily retrieved from audit trails. To cater for this, we describe the Process Mining Ontology and the Events Ontology which aim to support the analysis of enacted processes at different levels of abstraction spanning from fine grain technical details to coarse grain aspects at the Business Level

THE ISSUE OF SEMANTIC MODELING OF THE LEARNING ORGANIZATIONAL MEMORY FOR E-LEARNING

The development of open and long-distance learning – within universities but also withingeographically distributed enterprises –has led to the development of researches focusing on modeling onsemantic bases the learning organizational memory of an e-learning type. This paper reviews the literaturein the field, focusing on defining a generic template of semantic modeling of the content of the learningorganizational memory of the e-learning type, by proposing a study case of semantic representation oflearning objects applied to the economic-financial analysis. The research is both theoretic and applied-deductive in character, starting from a general background regarding learning in general and reachingparticularity by providing an ontology specific to the economic-financial analysis.learning organizational memory, learning object, ontology, metadata, indexing, e-learning,modeling standards, economical and financial analysis.

Knowledge formalization in experience feedback processes : an ontology-based approach

Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, knowledge management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an experience feedback (EF) process aiming at transforming information or understanding gained by experience into explicit knowledge. The reuse of such knowledge has proved to have significant impact on achieving themissions of companies. However, the means of describing the knowledge objects of an experience generally remain informal. Based on an experience feedback process model and conceptual graphs, this paper takes domain ontology as a framework for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable

Reusing Human Resources Management Standards for Employment Services

Employment Services (ESs) are becoming more and more important for Public Administrations where their social implications on sustainability, workforce mobility and equal opportunities play a fundamental strategic importance for any central or local Government. The EU SEEMP project aims at improving facilitate workers mobility in Europe. Ontologies are used to model descriptions of job offers and curricula; and for facilitating the process of exchanging job offer data and CV data between ES. In this paper we present the methodological approach we followed for reusing existing human resources management standards in the SEEMP project, in order to build a common “language” called Reference Ontology

An Ontology-based Knowledge Management System for Industry Clusters

Knowledge-based economy forces companies in the nation to group together as a cluster in order to maintain their competitiveness in the world market. The cluster development relies on two key success factors which are knowledge sharing and collaboration between the actors in the cluster. Thus, our study tries to propose knowledge management system to support knowledge management activities within the cluster. To achieve the objectives of this study, ontology takes a very important role in knowledge management process in various ways; such as building reusable and faster knowledge-bases, better way for representing the knowledge explicitly. However, creating and representing ontology create difficulties to organization due to the ambiguity and unstructured of source of knowledge. Therefore, the objectives of this paper are to propose the methodology to create and represent ontology for the organization development by using knowledge engineering approach. The handicraft cluster in Thailand is used as a case study to illustrate our proposed methodology.Ontology, Knowledge Management System, Industry Clusters

Integrating Distributed Sources of Information for Construction Cost Estimating using Semantic Web and Semantic Web Service technologies

A construction project requires collaboration of several organizations such as owner, designer, contractor, and material supplier organizations. These organizations need to exchange information to enhance their teamwork. Understanding the information received from other organizations requires specialized human resources. Construction cost estimating is one of the processes that requires information from several sources including a building information model (BIM) created by designers, estimating assembly and work item information maintained by contractors, and construction material cost data provided by material suppliers. Currently, it is not easy to integrate the information necessary for cost estimating over the Internet. This paper discusses a new approach to construction cost estimating that uses Semantic Web technology. Semantic Web technology provides an infrastructure and a data modeling format that enables accessing, combining, and sharing information over the Internet in a machine processable format. The estimating approach presented in this paper relies on BIM, estimating knowledge, and construction material cost data expressed in a web ontology language. The approach presented in this paper makes the various sources of estimating data accessible as Simple Protocol and Resource Description Framework Query Language (SPARQL) endpoints or Semantic Web Services. We present an estimating application that integrates distributed information provided by project designers, contractors, and material suppliers for preparing cost estimates. The purpose of this paper is not to fully automate the estimating process but to streamline it by reducing human involvement in repetitive cost estimating activities

Improving Knowledge Retrieval in Digital Libraries Applying Intelligent Techniques

Nowadays an enormous quantity of heterogeneous and distributed information is stored in the digital University. Exploring online collections to find knowledge relevant to a user’s interests is a challenging work. The artificial intelligence and Semantic Web provide a common framework that allows knowledge to be shared and reused in an efficient way. In this work we propose a comprehensive approach for discovering E-learning objects in large digital collections based on analysis of recorded semantic metadata in those objects and the application of expert system technologies. We have used Case Based-Reasoning methodology to develop a prototype for supporting efficient retrieval knowledge from online repositories. We suggest a conceptual architecture for a semantic search engine. OntoUS is a collaborative effort that proposes a new form of interaction between users and digital libraries, where the latter are adapted to users and their surroundings