Rethinking Lurking: Invisible Leading and Following in a Knowledge Transfer Ecosystem

The term lurker connotes a low-value role in online communities. Despite making up the majority of members, these invisible individuals are often cast as peripheral players who should be encouraged to participate more fully. We argue that the lurker concept is problematic and that online communities, and the roles associated with them, need to be reconceptualized. We report on a study of online communities in a New Zealand professional development program. We found that two knowledge broker types played key roles in transferring knowledge: connector-leaders, who had a strong online presence, and follower-feeders, who communicated largely invisibly, via side-channels. Despite their different online profiles, both brokers used “lurking” purposively to perform two sets of invisible online activities: managing the knowledge agenda, and mentoring/being mentored. These activities supported their roles as leaders and followers, and sustained a symbiotic relationship. Decisions to “lurk” arose from the need for these brokers to negotiate diverse boundaries: the boundaries of micro-culture associated with communication contexts, the theory-practice boundary, role boundaries, and the online-offline boundary. Combining the concept of polycontextuality with boundary spanning theory, we propose an alternative way of understanding both lurking and online communities: the three-tier knowledge transfer ecosystem (KTE), a system of engagement spaces comprising diverse online and offline contexts in which individuals make continual decisions to cross between less- or more-visible settings. The study illustrates how key phenomena may remain invisible without a shift in level of analysis, and how using an anachronistic concept to frame a study can unintentionally constrain its value

On-line case discussion assessment in Ultrasound: The effect on student centred and inter-professional learning

In 2009 an asynchronous on-line case discussion assessment was introduced, to replace an existing traditional case-study assessment, within the Medical Ultrasound Programmes at City University London, to help extend collaborative, interprofessional student-led learning skills. Two clinical modules were used to develop the on-line learning method with associated assessments. Students selected and led a clinical case from their department, uploaded anonymised images and case details with questions, to encourage interaction from other colleagues. Thirty students participated in the on-line case discussions. The assessment was evaluated via informal feedback, end of module feedback and an on-line questionnaire. Some students completed two modules, using the on-line discussion, others were involved in only one module, of which 21 out of 26 students completed end of module feedback for the 1st module and 18 out of 20 students completed feedback from the 2nd module. Twelve students out of 30 completed the on-line questionnaire. Feedback suggested that the on-line case discussions were a good learning tool, providing a wide range of cases for students to participate in or read and learn from each other. All students found the cases interesting, engaging and useful, but time consuming. Despite the small numbers involved, useful feedback was provided to assist further development of the assessment, particularly in relation to the number of cases being assessed and length of availability. On-line case discussions are an innovative, engaging method to encourage self directed, collaborative learning which could be utilised in the health care setting to share interesting cases, promote inter-professional and self-directed learning

Networks: open, closed or complex. Connecting philosophy, design and innovation, part 3

This is the third and final paper of a series bringing a philosophical investigation to matters of design and innovation. With the others examining: first, the urges to reconsider innovation from a creative, specifically design, direction (‘Beyond Success’); and second, the type of dynamic innovation that may be thus reconsidered (‘Ecstatic Innovation’); this paper will investigate a way of constructing this type of design-driven innovation. It will begin by looking at the networks that can be created to deliver a dynamic, continually innovative innovation and will start by considering two concepts of network: the open and the closed. While there seems to be an easy distinction to be made between open and closed, and its mapping onto similarly convenient ideas of good and bad, I hope to show that this is not the case. The complexity of networked forms of organisation demand that we bring to them a complexity of thought that comes from philosophy. Nevertheless, such an account will also need to engage with discourses from other disciplinary areas: notably organisational theory, innovation management and design. The outcome is of importance to thinking the organisational structures in which innovation is managed

Where Spirit and Bulldozer Roam: Environment and Anxiety in Highland Borneo

This paper explores changing perceptions of the natural environment among the Kelabit, an indigenous people of the Borneo interior. It considers both traditional and post-Christian conversion understandings about forest spaces. The former animistic ritual practices of the Kelabit centered on a spiritual dialogue with the natural world and this dialogue was often marked by active efforts to avoid or mitigate danger through ritual practice. One key example presented here is the former ceremony of \u27calling the eagle\u27 (nawar keniu), a ritual employed in times of crisis that exemplifies the dialogical and entwined relationship Kelabit had to the natural world. Such former animistic beliefs are contrasted with contemporary Christian practices, including a local mountain retreat on Mount Murud and present-day political and economic anxieties over logging in the Kelabit Highlands, as a means to consider relationships between religion and attitudes toward the environment among the Kelabit