System Resource Sharing for Synchronous Collaboration

We describe problems associated with accessing data resources external to the application, which we term externalities, in replicated synchronous collaborative applications (e.g., a multiuser text editor). Accessing externalities such as les, databases, network connections, environment variables and the system clock is not as straightforward in replicated collaborative software as in single-user applications and centralized collaborative systems. We describe ad hoc solutions that have been used previously. Our primary objection to the ad hoc solutions is that the developer must program dierent behavior into the dierent replicas of a multi-user application, which increases the cost and complexity of development. We introduce a novel general approach to accessing externalities uniformly in a replicated collaborative system. The approach uses a semi-replicated architecture where the actual externality resides at a single location and is accessed via replicated proxies. The proxies multiplex input to and output from the single instance of the externality. This approach facilitates the creation of replicated synchronous groupware in two ways: (1) developers use the same mechanisms as in traditional single-user applications (2) developers program all replicas to execute the same behavior. We describe a general design for proxied access to read{only, write{only and read{write externalities. We discuss the tradeos of this semi- replicated approach over full, literal replication and the class of applications to which this approach can be successfully applied. We also describe details of a prototype implementation of this approach within a replicated collaboration-transparency system, called Flexible JAMM (Java Applets Made Multi-user)

Mobile support in CSCW applications and groupware development frameworks

Computer Supported Cooperative Work (CSCW) is an established subset of the field of Human Computer Interaction that deals with the how people use computing technology to enhance group interaction and collaboration. Mobile CSCW has emerged as a result of the progression from personal desktop computing to the mobile device platforms that are ubiquitous today. CSCW aims to not only connect people and facilitate communication through using computers; it aims to provide conceptual models coupled with technology to manage, mediate, and assist collaborative processes. Mobile CSCW research looks to fulfil these aims through the adoption of mobile technology and consideration for the mobile user. Facilitating collaboration using mobile devices brings new challenges. Some of these challenges are inherent to the nature of the device hardware, while others focus on the understanding of how to engineer software to maximize effectiveness for the end-users. This paper reviews seminal and state-of-the-art cooperative software applications and development frameworks, and their support for mobile devices

Towards a generic platform for developing CSCL applications using Grid infrastructure

The goal of this paper is to explore the possibility of using CSCL component-based software under a Grid infrastructure. The merge of these technologies represents an attractive, but probably quite laborious enterprise if we consider not only the benefits but also the barriers that we have to overcome. This work presents an attempt toward this direction by developing a generic platform of CSCL components and discussing the advantages that we could obtain if we adapted it to the Grid. We then propose a means that could make this adjustment possible due to the high degree of genericity that our library component is endowed with by being based on the generic programming paradigm. Finally, an application of our library is proposed both for validating the adequacy of the platform which it is based on and for indicating the possibilities gained by using it under the Grid.Peer ReviewedPostprint (published version

An Architectural Model for Component Groupware

This paper proposes an architectural model to facilitate the design of component-based groupware systems. This architectural model has been defined based on (1) three pre-defined component types, (2) a refinement strategy that relies on these component types, (3) the identification of layers of collaboration concerns, and (4) rules for the coupling and distribution of the components that implement these concerns. Our architectural model is beneficial for controlling the complexity of the development process, since it gives concrete guidance on the concerns to be considered and decomposition disciplines to be applied in each development step. The paper illustrates the application of this architectural model with an example of an electronic voting system

A component-based collaboration infrastructure

Groupware applications allow geographically distributed users to collaborate on shared tasks. However, it is widely recognized that groupware applications are expensive to build due to coordination services and group dynamics, neither of which is present in single-user applications. Previous collaboration transparency systems reuse existing single-user applications as a whole for collaborative work, often at the price of inflexible coordination. Previous collaboration awareness systems, on the other hand, provide reusable coordination services and multi-user widgets, but often with two weaknesses: (1) the multi-user widgets provided are special-purpose and limited in number, while no guidelines are provided for developing multi-user interface components in general; and (2) they often fail to reach the desired level of flexibility in coordination by tightly binding shared data and coordination services. In this dissertation, we propose a component-based approach to developing group- ware applications that addresses the above two problems. To address the first prob- lem, we propose a shared component model for modeling data and graphic user inter- face(GUI) components of groupware applications. As a result, the myriad of existing single-user components can be re-purposed as shared GUI or data components. An adaptation tool is developed to assist the adaptation process. To address the second problem, we propose a coordination service framework which systematically model the interaction between user, data, and coordination protocols. Due to the clean separation of data and control and the capability to dynamically "glue" them together, the framework provides reusable services such as data distribution, persistence, and adaptable consistency control. The association between data and coordination services can be dynamically changed at runtime. An Evolvable and eXtensible Environment for Collaboration (EXEC) is built to evaluate the proposed approach. In our experiments, we demonstrate two benefits of our approach: (1) a group of common groupware features adapted from existing single- user components are plugged in to extend the functionalities of the environment itself; and (2)coordination services can be dynamically attached to and detached from these shared components at different granules to support evolving collaboration needs

Computer-Supported Collaborative Production

This paper proposes the concept of collaborative production as a focus of concern within the general area of collaborative work. We position the concept with respect to McGrath's framework for small group dynamics and the more familiar collaboration processes of awareness, coordination, and communication (McGrath 1991). After reviewing research issues and computer-based support for these interacting aspects of collaboration, we turn to a discussion of implications for how to design improved support for collaborative production. We illustrate both the challenges of collaborative production and our design implications with a collaborative map-updating scenario drawn from the work domain of geographical information systems

A new approach to collaborative frameworks using shared objects

Multi-user graphical applications currently require the creation of a set of interface objects to maintain each participating display. The concept of shared objects allows a single object instance to be used in multiple contexts concurrently. This provides a novel way of reducing collaborative overheads by requiring the maintenance of only a single set of interface objects. The paper presents the concept of a shared-object collaborative framework and illustrates how the concept can be incorporated into an existing object-oriented toolkit

Co-ordinating distributed knowledge: An investigation into the use of an organisational memory

This paper presents an ethnographically informed investigation into the use of an organisational memory, focusing in particular on how information was used in the performance of work. We argue that understanding how people make use of distributed knowledge is crucial to the design of an organisational memory. However, we take the perspective that an ‘organisational memory’ is not technology dependant, but is an emergent property of group interaction. In this sense, the technology does not form the organisational memory, but provides a novel means of augmenting the co-ordination of collaborative action. The study examines the generation, development and maintenance of knowledge repositories and archives. The knowledge and information captured in the organisational memory enabled the team members to establish a common understanding of the design and to gain an appreciation of the issues and concerns of the other disciplines. The study demonstrates why technology should not be thought of in isolation from its contexts of use, but also how designers can make use of the creative flexibility that people employ in their everyday activities. The findings of the study are therefore of direct relevance to both the design of knowledge archives and to the management of this information within organisations