Natural Language Does Not Emerge 'Naturally' in Multi-Agent Dialog

A number of recent works have proposed techniques for end-to-end learning of communication protocols among cooperative multi-agent populations, and have simultaneously found the emergence of grounded human-interpretable language in the protocols developed by the agents, all learned without any human supervision! In this paper, using a Task and Tell reference game between two agents as a testbed, we present a sequence of 'negative' results culminating in a 'positive' one -- showing that while most agent-invented languages are effective (i.e. achieve near-perfect task rewards), they are decidedly not interpretable or compositional. In essence, we find that natural language does not emerge 'naturally', despite the semblance of ease of natural-language-emergence that one may gather from recent literature. We discuss how it is possible to coax the invented languages to become more and more human-like and compositional by increasing restrictions on how two agents may communicate.Comment: 9 pages, 7 figures, 2 tables, accepted at EMNLP 2017 as short pape

Modelling Users, Intentions, and Structure in Spoken Dialog

We outline how utterances in dialogs can be interpreted using a partial first order logic. We exploit the capability of this logic to talk about the truth status of formulae to define a notion of coherence between utterances and explain how this coherence relation can serve for the construction of AND/OR trees that represent the segmentation of the dialog. In a BDI model we formalize basic assumptions about dialog and cooperative behaviour of participants. These assumptions provide a basis for inferring speech acts from coherence relations between utterances and attitudes of dialog participants. Speech acts prove to be useful for determining dialog segments defined on the notion of completing expectations of dialog participants. Finally, we sketch how explicit segmentation signalled by cue phrases and performatives is covered by our dialog model.Comment: 17 page

Evorus: A Crowd-powered Conversational Assistant Built to Automate Itself Over Time

Crowd-powered conversational assistants have been shown to be more robust than automated systems, but do so at the cost of higher response latency and monetary costs. A promising direction is to combine the two approaches for high quality, low latency, and low cost solutions. In this paper, we introduce Evorus, a crowd-powered conversational assistant built to automate itself over time by (i) allowing new chatbots to be easily integrated to automate more scenarios, (ii) reusing prior crowd answers, and (iii) learning to automatically approve response candidates. Our 5-month-long deployment with 80 participants and 281 conversations shows that Evorus can automate itself without compromising conversation quality. Crowd-AI architectures have long been proposed as a way to reduce cost and latency for crowd-powered systems; Evorus demonstrates how automation can be introduced successfully in a deployed system. Its architecture allows future researchers to make further innovation on the underlying automated components in the context of a deployed open domain dialog system.Comment: 10 pages. To appear in the Proceedings of the Conference on Human Factors in Computing Systems 2018 (CHI'18