91,978 research outputs found
Weakly-supervised appraisal analysis
This article is concerned with the computational treatment of Appraisal, a Systemic Functional Linguistic theory of the types of language employed to communicate opinion in English. The theory considers aspects such as Attitude (how writers communicate their point of view), Engagement (how writers align themselves with respect to the opinions of others) and Graduation (how writers amplify or diminish their attitudes and engagements). To analyse text according to the theory we employ a weakly-supervised approach to text classification, which involves comparing the similarity of words with prototypical examples of classes. We evaluate the method's performance using a collection of book reviews annotated according to the Appraisal theory
Crowdsourcing a Word-Emotion Association Lexicon
Even though considerable attention has been given to the polarity of words
(positive and negative) and the creation of large polarity lexicons, research
in emotion analysis has had to rely on limited and small emotion lexicons. In
this paper we show how the combined strength and wisdom of the crowds can be
used to generate a large, high-quality, word-emotion and word-polarity
association lexicon quickly and inexpensively. We enumerate the challenges in
emotion annotation in a crowdsourcing scenario and propose solutions to address
them. Most notably, in addition to questions about emotions associated with
terms, we show how the inclusion of a word choice question can discourage
malicious data entry, help identify instances where the annotator may not be
familiar with the target term (allowing us to reject such annotations), and
help obtain annotations at sense level (rather than at word level). We
conducted experiments on how to formulate the emotion-annotation questions, and
show that asking if a term is associated with an emotion leads to markedly
higher inter-annotator agreement than that obtained by asking if a term evokes
an emotion
Effectiveness of Corporate Social Media Activities to Increase Relational Outcomes
This study applies social media analytics to investigate the impact of different corporate social media activities on user word of mouth and attitudinal loyalty. We conduct a multilevel analysis of approximately 5 million tweets regarding the main Twitter accounts of 28 large global companies. We empirically identify different social media activities in terms of social media management strategies (using social media management tools or the web-frontend client), account types (broadcasting or receiving information), and communicative approaches (conversational or disseminative). We find positive effects of social media management tools, broadcasting accounts, and conversational communication on public perception
How Emotions Unfold in Online Discussions After a Terror Attack
In the wake of a terror attack, social media is used for sharing thoughts and emotions, accessing and distributing information, and memorializing victims. Emotions are a big part of this, but there is a gap in our understanding on how those emotions evolve and what kinds of social media uses they are related to. Better understanding of the emotional and topical developments of online discussions can serve not only to fill the aforementioned gap, but also assist in developing better collective coping strategies for recovering from terror attacks. We examine what types of conversations unfolded online after the Boston Marathon Bombing and what kinds of emotions were associated with them, accounting for regional differences, and present a process model covering the general trends of such conversations. Although the phases apply to reactions to terror attacks on a general level, there are proximity-based differences to the location of the terror attack
Combination of Domain Knowledge and Deep Learning for Sentiment Analysis of Short and Informal Messages on Social Media
Sentiment analysis has been emerging recently as one of the major natural
language processing (NLP) tasks in many applications. Especially, as social
media channels (e.g. social networks or forums) have become significant sources
for brands to observe user opinions about their products, this task is thus
increasingly crucial. However, when applied with real data obtained from social
media, we notice that there is a high volume of short and informal messages
posted by users on those channels. This kind of data makes the existing works
suffer from many difficulties to handle, especially ones using deep learning
approaches. In this paper, we propose an approach to handle this problem. This
work is extended from our previous work, in which we proposed to combine the
typical deep learning technique of Convolutional Neural Networks with domain
knowledge. The combination is used for acquiring additional training data
augmentation and a more reasonable loss function. In this work, we further
improve our architecture by various substantial enhancements, including
negation-based data augmentation, transfer learning for word embeddings, the
combination of word-level embeddings and character-level embeddings, and using
multitask learning technique for attaching domain knowledge rules in the
learning process. Those enhancements, specifically aiming to handle short and
informal messages, help us to enjoy significant improvement in performance once
experimenting on real datasets.Comment: A Preprint of an article accepted for publication by Inderscience in
IJCVR on September 201
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