Digitalisation for Sustainable Business, Environmental and Social Good: A bibliometric research review and analysis

Digitalisation has enabled business organisations to innovate but created ethical and sustainability problems for people in society. This research paper addresses the sustainability and ethical issues raised by digitalisation, synthesises and systematises the bibliometric body of knowledge from 374 publications from the Web of Science (WoS) database to provide insights into how digitalisation can be a force for social good. Our bibliometric analysis from 1991-2020 discovered 5 thematic clusters and coloured them in red: ‘corporate governance’ and ‘performance’; green: ‘state of the art in digital sustainability’; blue: ‘behavioral intentions’; yellow: ‘management planning’ and purple - 'design’, to highlight their distinctiveness as well as their interrelatedness. We discuss the implications of our findings and highlight six contributions to practice and policy developments, namely1) return on investment, 2) environmental sustainability, 3) open technological innovation, 4) the circular economy, 5) energy efficiency and 6) overal

An Ethical Framework for Artificial Intelligence and Sustainable Cities

The digital revolution has brought ethical crossroads of technology and behavior, especially in the realm of sustainable cities. The need for a comprehensive and constructive ethical framework is emerging as digital platforms encounter trouble to articulate the transformations required to accomplish the sustainable development goal (SDG) 11 (on sustainable cities), and the remainder of the related SDGs. The unequal structure of the global system leads to dynamic and systemic problems, which have a more significant impact on those that are most vulnerable. Ethical frameworks based only on the individual level are no longer sufficient as they lack the necessary articulation to provide solutions to the new systemic challenges. A new ethical vision of digitalization must comprise the understanding of the scales and complex interconnections among SDGs and the ongoing socioeconomic and industrial revolutions. Many of the current social systems are internally fragile and very sensitive to external factors and threats, which lead to unethical situations. Furthermore, the multilayered net-like social tissue generates clusters of influence and leadership that prevent communities from a proper development. Digital technology has also had an impact at the individual level, posing several risks including a more homogeneous and predictable humankind. To preserve the core of humanity, we propose an ethical framework to empower individuals centered on the cities and interconnected with the socioeconomic ecosystem and the environment through the complex relationships of the SDGs. Only by combining human-centered and collectiveness-oriented digital development will it be possible to construct new social models and interactions that are ethical. Thus, it is necessary to combine ethical principles with the digital innovation undergoing in all the dimensions of sustainability

How important it is to use e-learning management systems in building smart university in Kuwait

The study aimed to investigate the importance of using e-learning management systems in the construction of smart universities in Kuwait, The results showed the importance of using e-learning management systems in building aa smart university in Kuwait to an average degree, and the averages ranged from (2.46to4.37) Between (The mathematical average of the instrument as a whole Associate Professor, Associate Professor aNot و  a (3.33). On the other hand, the differences came in favor of both associate professors and assistant professor, and the results showed statistically significant differences (= 0.05) between less than five years and more than15 years a and the differences came Between in favor of less than five (= 0.05) years

Thematic Working Group 3 - Inclusion of Excluded Populations : Access and Learning Optimization via IT in the Post-Pandemic Era

Thematic Working Group (TWG) 3’s theme is “Inclusion of excluded populations: access and learning optimization via IT in the post-pandemic era”. A focal concern is established by the presence of the first word – ‘inclusion’ – and how this relates to ‘excluded populations’. Much of the research in this field has focused on inclusion for individuals; however, the evidence shows that educational exclusion has multiple dimensions (Passey, 2014). To accommodate this within the current focus, therefore, identifying key dimensions of ‘excluded populations’ will be a key concern of this document. ‘Access’ will be considered beyond physical technology access, involving aspects of accessibility, agency and empowerment. These aspects relate to a definition of access that concerns the needs for individuals to develop and have digital capabilities and abilities to select applications appropriate to purpose, as discussed, for example, by Helsper (2021) and Passey et al. (2018). Taking this wider concern for access, ‘learning optimization’ will be explored as a term that highlights the need to focus on technological access and provision enabling successful outcomes. Given the fact that the intention of the work of TWG3 is to explore findings in the ‘post-pandemic’ context, communication technologies as well as just information technology, ‘IT’, are clearly important and need to be considered. Additionally, exclusion factors to be addressed need to be clearly identified so that inclusion can be accommodated and ensured in the context of specific excluded populations. However, inclusion should not be implemented as an imposition in the context of digital technologies, as some populations do not wish to use digital technologies (Wetmore, 2007), and in this respect the issue of the need to acknowledge diversity is important

Urban Informatics

This open access book is the first to systematically introduce the principles of urban informatics and its application to every aspect of the city that involves its functioning, control, management, and future planning. It introduces new models and tools being developed to understand and implement these technologies that enable cities to function more efficiently – to become ‘smart’ and ‘sustainable’. The smart city has quickly emerged as computers have become ever smaller to the point where they can be embedded into the very fabric of the city, as well as being central to new ways in which the population can communicate and act. When cities are wired in this way, they have the potential to become sentient and responsive, generating massive streams of ‘big’ data in real time as well as providing immense opportunities for extracting new forms of urban data through crowdsourcing. This book offers a comprehensive review of the methods that form the core of urban informatics from various kinds of urban remote sensing to new approaches to machine learning and statistical modelling. It provides a detailed technical introduction to the wide array of tools information scientists need to develop the key urban analytics that are fundamental to learning about the smart city, and it outlines ways in which these tools can be used to inform design and policy so that cities can become more efficient with a greater concern for environment and equity

Urban Informatics

This open access book is the first to systematically introduce the principles of urban informatics and its application to every aspect of the city that involves its functioning, control, management, and future planning. It introduces new models and tools being developed to understand and implement these technologies that enable cities to function more efficiently – to become ‘smart’ and ‘sustainable’. The smart city has quickly emerged as computers have become ever smaller to the point where they can be embedded into the very fabric of the city, as well as being central to new ways in which the population can communicate and act. When cities are wired in this way, they have the potential to become sentient and responsive, generating massive streams of ‘big’ data in real time as well as providing immense opportunities for extracting new forms of urban data through crowdsourcing. This book offers a comprehensive review of the methods that form the core of urban informatics from various kinds of urban remote sensing to new approaches to machine learning and statistical modelling. It provides a detailed technical introduction to the wide array of tools information scientists need to develop the key urban analytics that are fundamental to learning about the smart city, and it outlines ways in which these tools can be used to inform design and policy so that cities can become more efficient with a greater concern for environment and equity

Digital Transformation

The amount of literature on Digital Transformation is staggering—and it keeps growing. Why, then, come out with yet another such document? Moreover, any text aiming at explaining the Digital Transformation by presenting a snapshot is going to become obsolete in a blink of an eye, most likely to be already obsolete at the time it is first published. The FDC Initiative on Digital Reality felt there is a need to look at the Digital Transformation from the point of view of a profound change that is pervading the entire society—a change made possible by technology and that keeps changing due to technology evolution opening new possibilities but is also a change happening because it has strong economic reasons. The direction of this change is not easy to predict because it is steered by a cultural evolution of society, an evolution that is happening in niches and that may expand rapidly to larger constituencies and as rapidly may fade away. This creation, selection by experimentation, adoption, and sudden disappearance, is what makes the whole scenario so unpredictable and continuously changing.The amount of literature on Digital Transformation is staggering—and it keeps growing. Why, then, come out with yet another such document? Moreover, any text aiming at explaining the Digital Transformation by presenting a snapshot is going to become obsolete in a blink of an eye, most likely to be already obsolete at the time it is first published. The FDC Initiative on Digital Reality felt there is a need to look at the Digital Transformation from the point of view of a profound change that is pervading the entire society—a change made possible by technology and that keeps changing due to technology evolution opening new possibilities but is also a change happening because it has strong economic reasons. The direction of this change is not easy to predict because it is steered by a cultural evolution of society, an evolution that is happening in niches and that may expand rapidly to larger constituencies and as rapidly may fade away. This creation, selection by experimentation, adoption, and sudden disappearance, is what makes the whole scenario so unpredictable and continuously changing

Sustainable Value Co-Creation in Welfare Service Ecosystems : Transforming temporary collaboration projects into permanent resource integration

The aim of this paper is to discuss the unexploited forces of user-orientation and shared responsibility to promote sustainable value co-creation during service innovation projects in welfare service ecosystems. The framework is based on the theoretical field of public service logic (PSL) and our thesis is that service innovation seriously requires a user-oriented approach, and that such an approach enables resource integration based on the service-user’s needs and lifeworld. In our findings, we identify prerequisites and opportunities of collaborative service innovation projects in order to transform these projects into sustainable resource integration once they have ended

AI Hype: Public Relations and AI's doomsday machine

This chapter broadens current professional debates by highlighting a different but vital relationship between the PR profession and AI, one in which PR professionals – acting as AI cheerleaders – are deeply implicated in generating AI hype. My discussion explores recent market studies research on disruption and hype cycles, before delving into the latest, somewhat disturbing phase in AI’s hype cycle, in which end-of-the-world scenarios are invoked to stimulate a climate of fear around AI. The chapter concludes by exploring some ethical concerns with promoting AI and automation as humanity’s inevitable future

Urban Informatics

This open access book is the first to systematically introduce the principles of urban informatics and its application to every aspect of the city that involves its functioning, control, management, and future planning. It introduces new models and tools being developed to understand and implement these technologies that enable cities to function more efficiently – to become ‘smart’ and ‘sustainable’. The smart city has quickly emerged as computers have become ever smaller to the point where they can be embedded into the very fabric of the city, as well as being central to new ways in which the population can communicate and act. When cities are wired in this way, they have the potential to become sentient and responsive, generating massive streams of ‘big’ data in real time as well as providing immense opportunities for extracting new forms of urban data through crowdsourcing. This book offers a comprehensive review of the methods that form the core of urban informatics from various kinds of urban remote sensing to new approaches to machine learning and statistical modelling. It provides a detailed technical introduction to the wide array of tools information scientists need to develop the key urban analytics that are fundamental to learning about the smart city, and it outlines ways in which these tools can be used to inform design and policy so that cities can become more efficient with a greater concern for environment and equity