53,573 research outputs found

    Reputation relationship and its inner relationships for service oriented environments

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    Trust and Reputation are vital components for trusted e-business. In this paper, we propose a definition of trust relationship. Additionally we discuss in depth the concept of trust relationship. A definition for reputation relationship is proposed in this paper. From the analysis of reputation relationship we find that the reputation relationship is a composite relationship and is composed of three inner relationships. We propose the three inner relationships and define them. We then propose the characteristics of the inner relationships within the reputation relationship

    Defining reputation in service oriented environment

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    Reputation has a profound impact on the Trusting Agent and Trusted Agent in business interactions. Moral, ethical and legal guidelines are implemented as a result of the promotion of fair trading practices, honesty from all parties, consumer protection legislation, service quality assessment, and assurance for customers, e-businesses and service-oriented environments. In this paper we propose a definition of reputation that is more suited to service oriented environments. Additionally we explain in detail, all the terms in the definition

    Contextual factors, knowledge processes and performance in global sourcing of IT services: An investigation in China

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    Copyright @ 2011, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. Reuse of this article has been approved by the publisher.In this paper, the authors explore the influences of two major contextual factors—supplier team members’ cultural understanding and trust relationship—on knowledge processes and performance in global sourcing of IT services. The authors discuss a joint investigation conducted by a cross-cultural research team in China. Cultural understanding is measured by individualism with guanxi and mianzi, two Chinese cultural concepts, and trust relationship is measured by adjusting trust, a notion reflecting the uniqueness of the Chinese people. Knowledge processes are characterized by knowledge sharing. Performance is measured by the outcomes of global sourcing, which is represented by product success and personal satisfaction. Data are collected in 13 companies in Xi’an Software Park, with 200 structured questionnaires distributed to knowledge workers. The results of quantitative data analysis indicate that cultural understanding influences trust relationship greatly, as well as knowledge sharing and performance in global sourcing of IT services. Trust relationship significantly impacts knowledge sharing, whereas trust relationship and knowledge sharing have no impact on performance. This study suggests that special aspects of the Chinese context have significant direct impacts on knowledge processes while no direct and immediate impacts on performance in global sourcing of IT services.National Natural Science Foundation of China, Program for Humanity and Social Science Research, Program for New Century Excellent Talents in University in China and Brunel University's Research Development Fund

    Examining Collegiality and Social Justice in Academia and the Private Sector: an Exploratory SYMLOG Analysis

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    This research compares the perceptions of the private sector, high-technology employees to the perceptions of university faculty members regarding organizational culture, social justice and collegiality concepts. The SYMLOG assessment technique was used to record the perceptions of respondents to four different concepts of organizational culture, two different aspects of social justice and two measures of collegiality. Comparative findings of gender differences across the eight concepts raise key organizational culture, legal, measurement, governance, and social policy issues for academia and high tech organizations. The development of a conceptual framework to guide future research and a blueprint to discuss desired organizational change are highlighted

    Managing interactions between technological and stylistic innovation in the media industries, insights from the introduction of ebook technology in the publishing industry

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    The mainstream of innovation research pays a lot of attention to technological innovation, but has neglected its interaction with another type of innovation, which is particularly important in sectors like the furniture, fashion and the media content industries: stylistic innovation. This paper explains how the quality certification processes for technological and stylistic innovations differ and how they may interact in the media industries. Awards are discussed as specific instantiations of micro certification schemes indicating excellence with respect to stylistic and/or technological product features. Furthermore, a definition of stylistic innovation is developed with reference to organizational identity as well as reputation, two key concepts, which permeate the processes of innovation and certification discussed in this paper. Stylistic and technological innovation may take place in both, the content as well as the form of media products. It will be argued that the interaction between stylistic and technological innovation depends, first of all, on the location of each of these types of innovation within the product, and, secondly, on the characteristics of the certification scheme faced by the producing firms. Within the media sector the literary publishing industry has been chosen to provide the subject of the empirical part. Two case studies related to the introduction of eBook technology are presented: One is a study of the first digital literary publisher in Europe and the other is a case study of the first international eBook award, which mixes technological and stylistic criteria. Theory and cases lead to a number of hypotheses, which are offered as potential departure points for future research on the interaction between innovation in style and technology.awards;certification;media industries;stylistic innovation;technological innovation

    Creative entrepreneurship and urban space

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    Academic scholarship has scrutinised the triangle connecting creativity, locality and economic activity in three ways. First, the clustering of firms has been found to promote creativity in an urban environment (cf. clustering theories). Second, and indicating an inverse course of action, creative individuals have been found to foster the economic growth of cities by attracting employers to places where the former want to reside (cf. creative class theory). Third, the specific attributes of a location, in particular urban environments, have been shown to have a positive impact on individual creativity. Our study adds to this fascinating liaison by exploring: the economic and non-economic features that lead to designers establishing their businesses in Athens’ city centre; and the perceived direct and indirect benefits of these locational factors in relation to the creative labour of these entrepreneurs. In this way, we merge micro and macro perspectives on the relationship between creative entrepreneurship and place, but in a potentially experimental setting, given that the urban fabric in Athens had to be reconstructed after it experienced economic and social turbulence following the 2008/2009 economic crisis and the austerity measures that were the resul

    How to Build a Better Vision Statement

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    It is a fact-of-life that an organization must have a formal vision statement. Like any leadership tool, it is only effective if it is done right. Research has demonstrated time and again that a vision statement can improve organizational performance as well as individual follower performance, but only if the vision contains certain characteristics (Baum, Locke, & Kirkpatrick, 1998; Kirkpatrick, 2004; Kirkpatrick & Locke, 1996; Kirkpatrick, Wofford, & Baum, 2002)

    Networks in Berlin’s Music Industry – A Spatial Analysis

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    In addition to a distinct regional concentration of the branch in a few, large metropolitan areas in Germany, Berlin shows inner-city (inner-regional) concentrations of the music industry and its players linked with the value chain as well as branch-relevant institutions. By means of a written survey of companies in the media and IT industries in Berlin and Brandenburg plus expert interviews, an analysis of the Berlin music branch, regarding its spatial as well as organizational concentration and how this concentration is perceived by companies, has been carried out. A comparison of the results within the branch and with the Brandenburg region can be made on the basis of a differentiation of the media branch in the analysis. This analysis found that creative milieus are of particular importance as they perform the role of being the driving force in developing the field of music. Therefore this paper examines spillovers into this industry, as a first step of spatial concentration in terms of networks of music companies, institutions, and the specific and innovative milieu and the geographical dimension of knowledge. Furthermore, evidence has been found through the use of economic and socio-cultural indicators. Urbanization economies become especially clear (apparent) for the region in the examination of Berlin’s music industry with their intersectoral integration and cross-sectoral stimilus to settlement and formation of companies.

    Knowing where you are walking: the benefits and hazards of using theoretical roadmaps and research to guide community consultation practice

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    This paper progresses the 2006 Trans-Tasman Conference theme by considering 'do you know where you are walking?' and more importantly 'do you know how to get there?'. The community psychologist’s aspirations for the 'common good' anticipate outcomes such as social justice, sense of community and empowerment, and prescribe congruent values-based praxis to accomplish it. Such concepts and visions compel us to act for social change; they also enlighten the challenging decisions and processes we encounter in our personal every day walk of life. This journey can be complex as the 'doing' of community psychology often involves an emotive personal as well as professional commitment, sometimes associated with a particular political agenda. This paper considers how mapping the psychological landscape of a community, along with its history and geography, can help guide the practitioner through difficult terrain. Some of the author’s experiences are considered from theoretical perspectives including sense of community, community consultation processes, social ecology, community readiness and capacity building. These narratives illustrate how such theoretical maps can help the community psychologist to avoid walking in circles, down dead-end streets and up one-way streets while 'walking the walk'
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