Scaling Distributed Ledgers and Privacy-Preserving Applications

This thesis proposes techniques aiming to make blockchain technologies and smart contract platforms practical by improving their scalability, latency, and privacy. This thesis starts by presenting the design and implementation of Chainspace, a distributed ledger that supports user defined smart contracts and execute user-supplied transactions on their objects. The correct execution of smart contract transactions is publicly verifiable. Chainspace is scalable by sharding state; it is secure against subsets of nodes trying to compromise its integrity or availability properties through Byzantine Fault Tolerance (BFT). This thesis also introduces a family of replay attacks against sharded distributed ledgers targeting cross-shard consensus protocols; they allow an attacker, with network access only, to double-spend resources with minimal efforts. We then build Byzcuit, a new cross-shard consensus protocol that is immune to those attacks and that is tailored to run at the heart of Chainspace. Next, we propose FastPay, a high-integrity settlement system for pre-funded payments that can be used as a financial side-infrastructure for Chainspace to support low-latency retail payments. This settlement system is based on Byzantine Consistent Broadcast as its core primitive, foregoing the expenses of full atomic commit channels (consensus). The resulting system has extremely low-latency for both confirmation and payment finality. Finally, this thesis proposes Coconut, a selective disclosure credential scheme supporting distributed threshold issuance, public and private attributes, re-randomization, and multiple unlinkable selective attribute revelations. It ensures authenticity and availability even when a subset of credential issuing authorities are malicious or offline, and natively integrates with Chainspace to enable a number of scalable privacy-preserving applications

Security and privacy in RFID systems

Vu que les tags RFID sont actuellement en phase de large déploiement dans le cadre de plusieurs applications (comme les paiements automatiques, le contrôle d'accès à distance, et la gestion des chaînes d approvisionnement), il est important de concevoir des protocoles de sécurité garantissant la protection de la vie privée des détenteurs de tags RFID. Or, la conception de ces protocoles est régie par les limitations en termes de puissance et de calcul de la technologie RFID, et par les modèles de sécurité qui sont à notre avis trop forts pour des systèmes aussi contraints que les tags RFID. De ce fait, on limite dans cette thèse le modèle de sécurité; en particulier, un adversaire ne peut pas observer toutes les interactions entre tags et lecteurs. Cette restriction est réaliste notamment dans le contexte de la gestion des chaînes d approvisionnement qui est l application cible de ce travail. Sous cette hypothèse, on présente quatre protocoles cryptographiques assurant une meilleure collaboration entre les différents partenaires de la chaîne d approvisionnement. D abord, on propose un protocole de transfert de propriété des tags RFID, qui garantit l authentification des tags en temps constant alors que les tags implémentent uniquement des algorithmes symétriques, et qui permet de vérifier l'authenticité de l origine des tags. Ensuite, on aborde le problème d'authenticité des produits en introduisant deux protocoles de sécurité qui permettent à un ensemble de vérificateurs de vérifier que des tags sans capacité de calcul ont emprunté des chemins valides dans la chaîne d approvisionnement. Le dernier résultat présenté dans cette thèse est un protocole d appariement d objets utilisant des tags sans capacité de calcul , qui vise l automatisation des inspections de sécurité dans la chaîne d approvisionnement lors du transport des produits dangereux. Les protocoles introduits dans cette thèse utilisent les courbes elliptiques et les couplages bilinéaires qui permettent la construction des algorithmes de signature et de chiffrement efficaces, et qui minimisent donc le stockage et le calcul dans les systèmes RFID. De plus, la sécurité de ces protocoles est démontrée sous des modèles formels bien définis qui prennent en compte les limitations et les contraintes des tags RFID, et les exigences strictes en termes de sécurité et de la protection de la vie privée des chaines d approvisionnement.While RFID systems are one of the key enablers helping the prototype of pervasive computer applications, the deployment of RFID technologies also comes with new privacy and security concerns ranging from people tracking and industrial espionage to produ ct cloning and denial of service. Cryptographic solutions to tackle these issues were in general challenged by the limited resources of RFID tags, and by the formalizations of RFID privacy that are believed to be too strong for such constrained devices. It follows that most of the existing RFID-based cryptographic schemes failed at ensuring tag privacy without sacrificing RFID scalability or RFID cost effectiveness. In this thesis, we therefore relax the existing definitions of tag privacy to bridge the gap between RFID privacy in theory and RFID privacy in practice, by assuming that an adversary cannot continuously monitor tags. Under this assumption, we are able to design sec ure and privacy preserving multi-party protocols for RFID-enabled supply chains. Namely, we propose a protocol for tag ownership transfer that features constant-time authentication while tags are only required to compute hash functions. Then, we tackle the problem of product genuineness verification by introducing two protocols for product tracking in the supply chain that rely on storage only tags. Finally, we present a solution for item matching that uses storage only tags and aims at the automation of safety inspections in the supply chain.The protocols presented in this manuscript rely on operations performed in subgroups of elliptic curves that allow for the construction of short encryptions and signatures, resulting in minimal storage requirements for RFID tags. Moreover, the privacy and the security of these protocols are proven under well defined formal models that take into account the computational limitations of RFID technology and the stringent privacy and security requirements of each targeted supply chain application.PARIS-Télécom ParisTech (751132302) / SudocSudocFranceF

Continuous trust management frameworks : concept, design and characteristics

PhD ThesisA Trust Management Framework is a collection of technical components and governing rules and contracts to establish secure, confidential, and Trustworthy transactions among the Trust Stakeholders whether they are Users, Service Providers, or Legal Authorities. Despite the presence of many Trust Frameworks projects, they still fail at presenting a mature Framework that can be Trusted by all its Stakeholders. Particularly speaking, most of the current research focus on the Security aspects that may satisfy some Stakeholders but ignore other vital Trust Properties like Privacy, Legal Authority Enforcement, Practicality, and Customizability. This thesis is all about understanding and utilising the state of the art technologies of Trust Management to come up with a Trust Management Framework that could be Trusted by all its Stakeholders by providing a Continuous Data Control where the exchanged data would be handled in a Trustworthy manner before and after the data release from one party to another. For that we call it: Continuous Trust Management Framework. In this thesis, we present a literature survey where we illustrate the general picture of the current research main categorise as well as the main Trust Stakeholders, Trust Challenges, and Trust Requirements. We picked few samples representing each of the main categorise in the literature of Trust Management Frameworks for detailed comparison to understand the strengths and weaknesses of those categorise. Showing that the current Trust Management Frameworks are focusing on fulfilling most of the Trust Attributes needed by the Trust Stakeholders except for the Continuous Data Control Attribute, we argued for the vitality of our proposed generic design of the Continuous Trust Management Framework. To demonstrate our Design practicality, we present a prototype implementing its basic Stakeholders like the Users, Service Providers, Identity Provider, and Auditor on top of the OpenID Connect protocol. The sample use-case of our prototype is to protect the Users’ email addresses. That is, Users would ask for their emails not to be iii shared with third parties but some Providers would act maliciously and share these emails with third parties who would, in turn, send spam emails to the victim Users. While the prototype Auditor would be able to protect and track data before their release to the Service Providers, it would not be able to enforce the data access policy after release. We later generalise our sample use-case to cover various Mass Active Attacks on Users’ Credentials like, for example, using stolen credit cards or illegally impersonating third-party identity. To protect the Users’ Credentials after release, we introduce a set of theories and building blocks to aid our Continuous Trust Framework’s Auditor that would act as the Trust Enforcement point. These theories rely primarily on analysing the data logs recorded by our prototype prior to releasing the data. To test our theories, we present a Simulation Model of the Auditor to optimise its parameters. During some of our Simulation Stages, we assumed the availability of a Data Governance Unit, DGU, that would provide hardware roots of Trust. This DGU is to be installed in the Service Providers’ server-side to govern how they handle the Users’ data. The final simulation results include a set of different Defensive Strategies’ Flavours that could be utilized by the Auditor depending on the environment where it operates. This thesis concludes with the fact that utilising Hard Trust Measures such as DGU without effective Defensive Strategies may not provide the ultimate Trust solution. That is especially true at the bootstrapping phase where Service Providers would be reluctant to adopt a restrictive technology like our proposed DGU. Nevertheless, even in the absence of the DGU technology now, deploying the developed Defensive Strategies’ Flavours that do not rely on DGU would still provide significant improvements in terms of enforcing Trust even after data release compared to the currently widely deployed Strategy: doing nothing!Public Authority for Applied Education and Training in Kuwait, PAAET

Segurança e privacidade em terminologia de rede

Security and Privacy are now at the forefront of modern concerns, and drive a significant part of the debate on digital society. One particular aspect that holds significant bearing in these two topics is the naming of resources in the network, because it directly impacts how networks work, but also affects how security mechanisms are implemented and what are the privacy implications of metadata disclosure. This issue is further exacerbated by interoperability mechanisms that imply this information is increasingly available regardless of the intended scope. This work focuses on the implications of naming with regards to security and privacy in namespaces used in network protocols. In particular on the imple- mentation of solutions that provide additional security through naming policies or increase privacy. To achieve this, different techniques are used to either embed security information in existing namespaces or to minimise privacy ex- posure. The former allows bootstraping secure transport protocols on top of insecure discovery protocols, while the later introduces privacy policies as part of name assignment and resolution. The main vehicle for implementation of these solutions are general purpose protocols and services, however there is a strong parallel with ongoing re- search topics that leverage name resolution systems for interoperability such as the Internet of Things (IoT) and Information Centric Networks (ICN), where these approaches are also applicable.Segurança e Privacidade são dois topicos que marcam a agenda na discus- são sobre a sociedade digital. Um aspecto particularmente subtil nesta dis- cussão é a forma como atribuímos nomes a recursos na rede, uma escolha com consequências práticas no funcionamento dos diferentes protocols de rede, na forma como se implementam diferentes mecanismos de segurança e na privacidade das várias partes envolvidas. Este problema torna-se ainda mais significativo quando se considera que, para promover a interoperabili- dade entre diferentes redes, mecanismos autónomos tornam esta informação acessível em contextos que vão para lá do que era pretendido. Esta tese foca-se nas consequências de diferentes políticas de atribuição de nomes no contexto de diferentes protocols de rede, para efeitos de segurança e privacidade. Com base no estudo deste problema, são propostas soluções que, através de diferentes políticas de atribuição de nomes, permitem introdu- zir mecanismos de segurança adicionais ou mitigar problemas de privacidade em diferentes protocolos. Isto resulta na implementação de mecanismos de segurança sobre protocolos de descoberta inseguros, assim como na intro- dução de mecanismos de atribuiçao e resolução de nomes que se focam na protecçao da privacidade. O principal veículo para a implementação destas soluções é através de ser- viços e protocolos de rede de uso geral. No entanto, a aplicabilidade destas soluções extende-se também a outros tópicos de investigação que recorrem a mecanismos de resolução de nomes para implementar soluções de intero- perabilidade, nomedamente a Internet das Coisas (IoT) e redes centradas na informação (ICN).Programa Doutoral em Informátic

Enabling technologies and cyber-physical systems for mission-critical scenarios

Programa Oficial de Doutoramento en Tecnoloxías da Información e Comunicacións en Redes Móbiles . 5029P01[Abstract] Reliable transport systems, defense, public safety and quality assurance in the Industry 4.0 are essential in a modern society. In a mission-critical scenario, a mission failure would jeopardize human lives and put at risk some other assets whose impairment or loss would significantly harm society or business results. Even small degradations of the communications supporting the mission could have large and possibly dire consequences. On the one hand, mission-critical organizations wish to utilize the most modern, disruptive and innovative communication systems and technologies, and yet, on the other hand, need to comply with strict requirements, which are very different to those of non critical scenarios. The aim of this thesis is to assess the feasibility of applying emerging technologies like Internet of Things (IoT), Cyber-Physical Systems (CPS) and 4G broadband communications in mission-critical scenarios along three key critical infrastructure sectors: transportation, defense and public safety, and shipbuilding. Regarding the transport sector, this thesis provides an understanding of the progress of communications technologies used for railways since the implantation of Global System for Mobile communications-Railways (GSM-R). The aim of this work is to envision the potential contribution of Long Term Evolution (LTE) to provide additional features that GSM-R would never support. Furthermore, the ability of Industrial IoT for revolutionizing the railway industry and confront today's challenges is presented. Moreover, a detailed review of the most common flaws found in Radio Frequency IDentification (RFID) based IoT systems is presented, including the latest attacks described in the literature. As a result, a novel methodology for auditing security and reverse engineering RFID communications in transport applications is introduced. The second sector selected is driven by new operational needs and the challenges that arise from modern military deployments. The strategic advantages of 4G broadband technologies massively deployed in civil scenarios are examined. Furthermore, this thesis analyzes the great potential for applying IoT technologies to revolutionize modern warfare and provide benefits similar to those in industry. It identifies scenarios where defense and public safety could leverage better commercial IoT capabilities to deliver greater survivability to the warfighter or first responders, while reducing costs and increasing operation efficiency and effectiveness. The last part is devoted to the shipbuilding industry. After defining the novel concept of Shipyard 4.0, how a shipyard pipe workshop works and what are the requirements for building a smart pipe system are described in detail. Furthermore, the foundations for enabling an affordable CPS for Shipyards 4.0 are presented. The CPS proposed consists of a network of beacons that continuously collect information about the location of the pipes. Its design allows shipyards to obtain more information on the pipes and to make better use of it. Moreover, it is indicated how to build a positioning system from scratch in an environment as harsh in terms of communications as a shipyard, showing an example of its architecture and implementation.[Resumen] En la sociedad moderna, los sistemas de transporte fiables, la defensa, la seguridad pública y el control de la calidad en la Industria 4.0 son esenciales. En un escenario de misión crítica, el fracaso de una misión pone en peligro vidas humanas y en riesgo otros activos cuyo deterioro o pérdida perjudicaría significativamente a la sociedad o a los resultados de una empresa. Incluso pequeñas degradaciones en las comunicaciones que apoyan la misión podrían tener importantes y posiblemente terribles consecuencias. Por un lado, las organizaciones de misión crítica desean utilizar los sistemas y tecnologías de comunicación más modernos, disruptivos e innovadores y, sin embargo, deben cumplir requisitos estrictos que son muy diferentes a los relativos a escenarios no críticos. El objetivo principal de esta tesis es evaluar la viabilidad de aplicar tecnologías emergentes como Internet of Things (IoT), Cyber-Physical Systems (CPS) y comunicaciones de banda ancha 4G en escenarios de misión crítica en tres sectores clave de infraestructura crítica: transporte, defensa y seguridad pública, y construcción naval. Respecto al sector del transporte, esta tesis permite comprender el progreso de las tecnologías de comunicación en el ámbito ferroviario desde la implantación de Global System for Mobile communications-Railway (GSM-R). El objetivo de este trabajo es analizar la contribución potencial de Long Term Evolution (LTE) para proporcionar características adicionales que GSM-R nunca podría soportar. Además, se presenta la capacidad de la IoT industrial para revolucionar la industria ferroviaria y afrontar los retos actuales. Asimismo, se estudian con detalle las vulnerabilidades más comunes de los sistemas IoT basados en Radio Frequency IDentification (RFID), incluyendo los últimos ataques descritos en la literatura. Como resultado, se presenta una metodología innovadora para realizar auditorías de seguridad e ingeniería inversa de las comunicaciones RFID en aplicaciones de transporte. El segundo sector elegido viene impulsado por las nuevas necesidades operacionales y los desafíos que surgen de los despliegues militares modernos. Para afrontarlos, se analizan las ventajas estratégicas de las tecnologías de banda ancha 4G masivamente desplegadas en escenarios civiles. Asimismo, esta tesis analiza el gran potencial de aplicación de las tecnologías IoT para revolucionar la guerra moderna y proporcionar beneficios similares a los alcanzados por la industria. Se identifican escenarios en los que la defensa y la seguridad pública podrían aprovechar mejor las capacidades comerciales de IoT para ofrecer una mayor capacidad de supervivencia al combatiente o a los servicios de emergencias, a la vez que reduce los costes y aumenta la eficiencia y efectividad de las operaciones. La última parte se dedica a la industria de construcción naval. Después de definir el novedoso concepto de Astillero 4.0, se describe en detalle cómo funciona el taller de tubería de astillero y cuáles son los requisitos para construir un sistema de tuberías inteligentes. Además, se presentan los fundamentos para posibilitar un CPS asequible para Astilleros 4.0. El CPS propuesto consiste en una red de balizas que continuamente recogen información sobre la ubicación de las tuberías. Su diseño permite a los astilleros obtener más información sobre las tuberías y hacer un mejor uso de las mismas. Asimismo, se indica cómo construir un sistema de posicionamiento desde cero en un entorno tan hostil en términos de comunicaciones, mostrando un ejemplo de su arquitectura e implementación

Cyber Law and Espionage Law as Communicating Vessels

Professor Lubin\u27s contribution is Cyber Law and Espionage Law as Communicating Vessels, pp. 203-225. Existing legal literature would have us assume that espionage operations and “below-the-threshold” cyber operations are doctrinally distinct. Whereas one is subject to the scant, amorphous, and under-developed legal framework of espionage law, the other is subject to an emerging, ever-evolving body of legal rules, known cumulatively as cyber law. This dichotomy, however, is erroneous and misleading. In practice, espionage and cyber law function as communicating vessels, and so are better conceived as two elements of a complex system, Information Warfare (IW). This paper therefore first draws attention to the similarities between the practices – the fact that the actors, technologies, and targets are interchangeable, as are the knee-jerk legal reactions of the international community. In light of the convergence between peacetime Low-Intensity Cyber Operations (LICOs) and peacetime Espionage Operations (EOs) the two should be subjected to a single regulatory framework, one which recognizes the role intelligence plays in our public world order and which adopts a contextual and consequential method of inquiry. The paper proceeds in the following order: Part 2 provides a descriptive account of the unique symbiotic relationship between espionage and cyber law, and further explains the reasons for this dynamic. Part 3 places the discussion surrounding this relationship within the broader discourse on IW, making the claim that the convergence between EOs and LICOs, as described in Part 2, could further be explained by an even larger convergence across all the various elements of the informational environment. Parts 2 and 3 then serve as the backdrop for Part 4, which details the attempt of the drafters of the Tallinn Manual 2.0 to compartmentalize espionage law and cyber law, and the deficits of their approach. The paper concludes by proposing an alternative holistic understanding of espionage law, grounded in general principles of law, which is more practically transferable to the cyber realmhttps://www.repository.law.indiana.edu/facbooks/1220/thumbnail.jp

Human Practice. Digital Ecologies. Our Future. : 14. Internationale Tagung Wirtschaftsinformatik (WI 2019) : Tagungsband

Erschienen bei: universi - Universitätsverlag Siegen. - ISBN: 978-3-96182-063-4Aus dem Inhalt: Track 1: Produktion & Cyber-Physische Systeme Requirements and a Meta Model for Exchanging Additive Manufacturing Capacities Service Systems, Smart Service Systems and Cyber- Physical Systems—What’s the difference? Towards a Unified Terminology Developing an Industrial IoT Platform – Trade-off between Horizontal and Vertical Approaches Machine Learning und Complex Event Processing: Effiziente Echtzeitauswertung am Beispiel Smart Factory Sensor retrofit for a coffee machine as condition monitoring and predictive maintenance use case Stakeholder-Analyse zum Einsatz IIoT-basierter Frischeinformationen in der Lebensmittelindustrie Towards a Framework for Predictive Maintenance Strategies in Mechanical Engineering - A Method-Oriented Literature Analysis Development of a matching platform for the requirement-oriented selection of cyber physical systems for SMEs Track 2: Logistic Analytics An Empirical Study of Customers’ Behavioral Intention to Use Ridepooling Services – An Extension of the Technology Acceptance Model Modeling Delay Propagation and Transmission in Railway Networks What is the impact of company specific adjustments on the acceptance and diffusion of logistic standards? Robust Route Planning in Intermodal Urban Traffic Track 3: Unternehmensmodellierung & Informationssystemgestaltung (Enterprise Modelling & Information Systems Design) Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes Resolving Inconsistencies in Declarative Process Models based on Culpability Measurement Strategic Analysis in the Realm of Enterprise Modeling – On the Example of Blockchain-Based Initiatives for the Electricity Sector Zwischenbetriebliche Integration in der Möbelbranche: Konfigurationen und Einflussfaktoren Novices’ Quality Perceptions and the Acceptance of Process Modeling Grammars Entwicklung einer Definition für Social Business Objects (SBO) zur Modellierung von Unternehmensinformationen Designing a Reference Model for Digital Product Configurators Terminology for Evolving Design Artifacts Business Role-Object Specification: A Language for Behavior-aware Structural Modeling of Business Objects Generating Smart Glasses-based Information Systems with BPMN4SGA: A BPMN Extension for Smart Glasses Applications Using Blockchain in Peer-to-Peer Carsharing to Build Trust in the Sharing Economy Testing in Big Data: An Architecture Pattern for a Development Environment for Innovative, Integrated and Robust Applications Track 4: Lern- und Wissensmanagement (e-Learning and Knowledge Management) eGovernment Competences revisited – A Literature Review on necessary Competences in a Digitalized Public Sector Say Hello to Your New Automated Tutor – A Structured Literature Review on Pedagogical Conversational Agents Teaching the Digital Transformation of Business Processes: Design of a Simulation Game for Information Systems Education Conceptualizing Immersion for Individual Learning in Virtual Reality Designing a Flipped Classroom Course – a Process Model The Influence of Risk-Taking on Knowledge Exchange and Combination Gamified Feedback durch Avatare im Mobile Learning Alexa, Can You Help Me Solve That Problem? - Understanding the Value of Smart Personal Assistants as Tutors for Complex Problem Tasks Track 5: Data Science & Business Analytics Matching with Bundle Preferences: Tradeoff between Fairness and Truthfulness Applied image recognition: guidelines for using deep learning models in practice Yield Prognosis for the Agrarian Management of Vineyards using Deep Learning for Object Counting Reading Between the Lines of Qualitative Data – How to Detect Hidden Structure Based on Codes Online Auctions with Dual-Threshold Algorithms: An Experimental Study and Practical Evaluation Design Features of Non-Financial Reward Programs for Online Reviews: Evaluation based on Google Maps Data Topic Embeddings – A New Approach to Classify Very Short Documents Based on Predefined Topics Leveraging Unstructured Image Data for Product Quality Improvement Decision Support for Real Estate Investors: Improving Real Estate Valuation with 3D City Models and Points of Interest Knowledge Discovery from CVs: A Topic Modeling Procedure Online Product Descriptions – Boost for your Sales? Entscheidungsunterstützung durch historienbasierte Dienstreihenfolgeplanung mit Pattern A Semi-Automated Approach for Generating Online Review Templates Machine Learning goes Measure Management: Leveraging Anomaly Detection and Parts Search to Improve Product-Cost Optimization Bedeutung von Predictive Analytics für den theoretischen Erkenntnisgewinn in der IS-Forschung Track 6: Digitale Transformation und Dienstleistungen Heuristic Theorizing in Software Development: Deriving Design Principles for Smart Glasses-based Systems Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey Taxonomy of Digital Platforms: A Platform Architecture Perspective Value of Star Players in the Digital Age Local Shopping Platforms – Harnessing Locational Advantages for the Digital Transformation of Local Retail Outlets: A Content Analysis A Socio-Technical Approach to Manage Analytics-as-a-Service – Results of an Action Design Research Project Characterizing Approaches to Digital Transformation: Development of a Taxonomy of Digital Units Expectations vs. Reality – Benefits of Smart Services in the Field of Tension between Industry and Science Innovation Networks and Digital Innovation: How Organizations Use Innovation Networks in a Digitized Environment Characterising Social Reading Platforms— A Taxonomy-Based Approach to Structure the Field Less Complex than Expected – What Really Drives IT Consulting Value Modularity Canvas – A Framework for Visualizing Potentials of Service Modularity Towards a Conceptualization of Capabilities for Innovating Business Models in the Industrial Internet of Things A Taxonomy of Barriers to Digital Transformation Ambidexterity in Service Innovation Research: A Systematic Literature Review Design and success factors of an online solution for cross-pillar pension information Track 7: IT-Management und -Strategie A Frugal Support Structure for New Software Implementations in SMEs How to Structure a Company-wide Adoption of Big Data Analytics The Changing Roles of Innovation Actors and Organizational Antecedents in the Digital Age Bewertung des Kundennutzens von Chatbots für den Einsatz im Servicedesk Understanding the Benefits of Agile Software Development in Regulated Environments Are Employees Following the Rules? On the Effectiveness of IT Consumerization Policies Agile and Attached: The Impact of Agile Practices on Agile Team Members’ Affective Organisational Commitment The Complexity Trap – Limits of IT Flexibility for Supporting Organizational Agility in Decentralized Organizations Platform Openness: A Systematic Literature Review and Avenues for Future Research Competence, Fashion and the Case of Blockchain The Digital Platform Otto.de: A Case Study of Growth, Complexity, and Generativity Track 8: eHealth & alternde Gesellschaft Security and Privacy of Personal Health Records in Cloud Computing Environments – An Experimental Exploration of the Impact of Storage Solutions and Data Breaches Patientenintegration durch Pfadsysteme Digitalisierung in der Stressprävention – eine qualitative Interviewstudie zu Nutzenpotenzialen User Dynamics in Mental Health Forums – A Sentiment Analysis Perspective Intent and the Use of Wearables in the Workplace – A Model Development Understanding Patient Pathways in the Context of Integrated Health Care Services - Implications from a Scoping Review Understanding the Habitual Use of Wearable Activity Trackers On the Fit in Fitness Apps: Studying the Interaction of Motivational Affordances and Users’ Goal Orientations in Affecting the Benefits Gained Gamification in Health Behavior Change Support Systems - A Synthesis of Unintended Side Effects Investigating the Influence of Information Incongruity on Trust-Relations within Trilateral Healthcare Settings Track 9: Krisen- und Kontinuitätsmanagement Potentiale von IKT beim Ausfall kritischer Infrastrukturen: Erwartungen, Informationsgewinnung und Mediennutzung der Zivilbevölkerung in Deutschland Fake News Perception in Germany: A Representative Study of People’s Attitudes and Approaches to Counteract Disinformation Analyzing the Potential of Graphical Building Information for Fire Emergency Responses: Findings from a Controlled Experiment Track 10: Human-Computer Interaction Towards a Taxonomy of Platforms for Conversational Agent Design Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis Self-Tracking and Gamification: Analyzing the Interplay of Motivations, Usage and Motivation Fulfillment Erfolgsfaktoren von Augmented-Reality-Applikationen: Analyse von Nutzerrezensionen mit dem Review-Mining-Verfahren Designing Dynamic Decision Support for Electronic Requirements Negotiations Who is Stressed by Using ICTs? A Qualitative Comparison Analysis with the Big Five Personality Traits to Understand Technostress Walking the Middle Path: How Medium Trade-Off Exposure Leads to Higher Consumer Satisfaction in Recommender Agents Theory-Based Affordances of Utilitarian, Hedonic and Dual-Purposed Technologies: A Literature Review Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach The Role of Early User Participation in Discovering Software – A Case Study from the Context of Smart Glasses The Fluidity of the Self-Concept as a Framework to Explain the Motivation to Play Video Games Heart over Heels? An Empirical Analysis of the Relationship between Emotions and Review Helpfulness for Experience and Credence Goods Track 11: Information Security and Information Privacy Unfolding Concerns about Augmented Reality Technologies: A Qualitative Analysis of User Perceptions To (Psychologically) Own Data is to Protect Data: How Psychological Ownership Determines Protective Behavior in a Work and Private Context Understanding Data Protection Regulations from a Data Management Perspective: A Capability-Based Approach to EU-GDPR On the Difficulties of Incentivizing Online Privacy through Transparency: A Qualitative Survey of the German Health Insurance Market What is Your Selfie Worth? A Field Study on Individuals’ Valuation of Personal Data Justification of Mass Surveillance: A Quantitative Study An Exploratory Study of Risk Perception for Data Disclosure to a Network of Firms Track 12: Umweltinformatik und nachhaltiges Wirtschaften Kommunikationsfäden im Nadelöhr – Fachliche Prozessmodellierung der Nachhaltigkeitskommunikation am Kapitalmarkt Potentiale und Herausforderungen der Materialflusskostenrechnung Computing Incentives for User-Based Relocation in Carsharing Sustainability’s Coming Home: Preliminary Design Principles for the Sustainable Smart District Substitution of hazardous chemical substances using Deep Learning and t-SNE A Hierarchy of DSMLs in Support of Product Life-Cycle Assessment A Survey of Smart Energy Services for Private Households Door-to-Door Mobility Integrators as Keystone Organizations of Smart Ecosystems: Resources and Value Co-Creation – A Literature Review Ein Entscheidungsunterstützungssystem zur ökonomischen Bewertung von Mieterstrom auf Basis der Clusteranalyse Discovering Blockchain for Sustainable Product-Service Systems to enhance the Circular Economy Digitale Rückverfolgbarkeit von Lebensmitteln: Eine verbraucherinformatische Studie Umweltbewusstsein durch audiovisuelles Content Marketing? Eine experimentelle Untersuchung zur Konsumentenbewertung nachhaltiger Smartphones Towards Predictive Energy Management in Information Systems: A Research Proposal A Web Browser-Based Application for Processing and Analyzing Material Flow Models using the MFCA Methodology Track 13: Digital Work - Social, mobile, smart On Conversational Agents in Information Systems Research: Analyzing the Past to Guide Future Work The Potential of Augmented Reality for Improving Occupational First Aid Prevent a Vicious Circle! The Role of Organizational IT-Capability in Attracting IT-affine Applicants Good, Bad, or Both? Conceptualization and Measurement of Ambivalent User Attitudes Towards AI A Case Study on Cross-Hierarchical Communication in Digital Work Environments ‘Show Me Your People Skills’ - Employing CEO Branding for Corporate Reputation Management in Social Media A Multiorganisational Study of the Drivers and Barriers of Enterprise Collaboration Systems-Enabled Change The More the Merrier? The Effect of Size of Core Team Subgroups on Success of Open Source Projects The Impact of Anthropomorphic and Functional Chatbot Design Features in Enterprise Collaboration Systems on User Acceptance Digital Feedback for Digital Work? Affordances and Constraints of a Feedback App at InsurCorp The Effect of Marker-less Augmented Reality on Task and Learning Performance Antecedents for Cyberloafing – A Literature Review Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project Track 14: Geschäftsmodelle und digitales Unternehmertum Dividing the ICO Jungle: Extracting and Evaluating Design Archetypes Capturing Value from Data: Exploring Factors Influencing Revenue Model Design for Data-Driven Services Understanding the Role of Data for Innovating Business Models: A System Dynamics Perspective Business Model Innovation and Stakeholder: Exploring Mechanisms and Outcomes of Value Creation and Destruction Business Models for Internet of Things Platforms: Empirical Development of a Taxonomy and Archetypes Revitalizing established Industrial Companies: State of the Art and Success Principles of Digital Corporate Incubators When 1+1 is Greater than 2: Concurrence of Additional Digital and Established Business Models within Companies Special Track 1: Student Track Investigating Personalized Price Discrimination of Textile-, Electronics- and General Stores in German Online Retail From Facets to a Universal Definition – An Analysis of IoT Usage in Retail Is the Technostress Creators Inventory Still an Up-To-Date Measurement Instrument? Results of a Large-Scale Interview Study Application of Media Synchronicity Theory to Creative Tasks in Virtual Teams Using the Example of Design Thinking TrustyTweet: An Indicator-based Browser-Plugin to Assist Users in Dealing with Fake News on Twitter Application of Process Mining Techniques to Support Maintenance-Related Objectives How Voice Can Change Customer Satisfaction: A Comparative Analysis between E-Commerce and Voice Commerce Business Process Compliance and Blockchain: How Does the Ethereum Blockchain Address Challenges of Business Process Compliance? Improving Business Model Configuration through a Question-based Approach The Influence of Situational Factors and Gamification on Intrinsic Motivation and Learning Evaluation von ITSM-Tools für Integration und Management von Cloud-Diensten am Beispiel von ServiceNow How Software Promotes the Integration of Sustainability in Business Process Management Criteria Catalog for Industrial IoT Platforms from the Perspective of the Machine Tool Industry Special Track 3: Demos & Prototyping Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype Application-oriented robotics in nursing homes Augmented Reality for Set-up Processe Mixed Reality for supporting Remote-Meetings Gamification zur Motivationssteigerung von Werkern bei der Betriebsdatenerfassung Automatically Extracting and Analyzing Customer Needs from Twitter: A “Needmining” Prototype GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities TUCANA: A platform for using local processing power of edge devices for building data-driven services Demonstrator zur Beschreibung und Visualisierung einer kritischen Infrastruktur Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer A browser-based modeling tool for studying the learning of conceptual modeling based on a multi-modal data collection approach Exergames & Dementia: An interactive System for People with Dementia and their Care-Network Workshops Workshop Ethics and Morality in Business Informatics (Workshop Ethik und Moral in der Wirtschaftsinformatik – EMoWI’19) Model-Based Compliance in Information Systems - Foundations, Case Description and Data Set of the MobIS-Challenge for Students and Doctoral Candidates Report of the Workshop on Concepts and Methods of Identifying Digital Potentials in Information Management Control of Systemic Risks in Global Networks - A Grand Challenge to Information Systems Research Die Mitarbeiter von morgen - Kompetenzen künftiger Mitarbeiter im Bereich Business Analytics Digitaler Konsum: Herausforderungen und Chancen der Verbraucherinformati

Telemedicine

Telemedicine is a rapidly evolving field as new technologies are implemented for example for the development of wireless sensors, quality data transmission. Using the Internet applications such as counseling, clinical consultation support and home care monitoring and management are more and more realized, which improves access to high level medical care in underserved areas. The 23 chapters of this book present manifold examples of telemedicine treating both theoretical and practical foundations and application scenarios