Relational Capital: An Imperative for Effective Service Localization

This paper addressed the relationship between relational capital and effective service localization. As a review, the paper discussed literature on three main concepts – relational capital, service localization and effective service localization. Effort was made to distinguish between service localization and effective service localization of telecom multinationals in Nigeria. The findings reveal that a generality of studies identify relational capital as providing the required knowledge-base and resources for effectively localizing firm’s services. In conclusion it was stated that relational capital is imperative and enhances the extent to which firms are able to understand and appreciate the uniqueness of their foreign operational contexts, meet with the social and economic requirements of such a context and as such be consistent in their service to their foreign markets or operational contexts Keywords: Relational capital, effective, service localization, multinationals, foreign direct investments, telecommunication DOI: 10.7176/EJBM/11-11-09 Publication date: April 30th 201

Decentring emotion regulation: from emotion regulation to relational emotion

YesThis article takes a critical approach to emotion regulation suggesting that the concept needs supplementing with a relational position on the generation and restraint of emotion. I chart the relational approach to emotion, challenging the ‘two-step’ model of emotion regulation. From this, a more interdisciplinary approach to emotion is developed using concepts from social science to show the limits of instrumental, individualistic and cognitivist orientations in the psychology of emotion regulation, centred on appraisal theory. Using a social interactionist approach I develop an ontological position in which social relations form the fundamental contexts in which emotions are generated, toned, and restrained, so that regulation is decentred and seen as just one moment or aspect in the relational patterning of emotion

The formation of professional identity in medical students: considerations for educators

<b>Context</b> Medical education is about more than acquiring an appropriate level of knowledge and developing relevant skills. To practice medicine students need to develop a professional identity – ways of being and relating in professional contexts.<p></p> <b>Objectives</b> This article conceptualises the processes underlying the formation and maintenance of medical students’ professional identity drawing on concepts from social psychology.<p></p> <b>Implications</b> A multi-dimensional model of identity and identity formation, along with the concepts of identity capital and multiple identities, are presented. The implications for educators are discussed.<p></p> <b>Conclusions</b> Identity formation is mainly social and relational in nature. Educators, and the wider medical society, need to utilise and maximise the opportunities that exist in the various relational settings students experience. Education in its broadest sense is about the transformation of the self into new ways of thinking and relating. Helping students form, and successfully integrate their professional selves into their multiple identities, is a fundamental of medical education

Relational Data Exploration by Relational Concept Analysis

Relational Concept Analysis [4] is an extension to FCA con- sidering several contexts with relations between them. Often used to extend the knowledge that can be learned with FCA, RCA also meets the issue of combinatorial explosion. The initial specification of RCA implies a monotonic growth of the number of concepts and an exhaustiveness of all the concepts that can be obtained when a fixed point is reached. In this position paper we propose a different specification of RCA that permits an interactive exploration of the data by letting the choice of the user for each step. This change will permit to handle richer relational data in a more flexible way by restraining the relations explored at each step hence reducing the number of created concepts

PROFIL BERPIKIR RELASIONAL DALAM PEMECAHAN MASALAH MATEMATIKA SISWA SMA DITINJAU DARI GAYA KOGNITIF REFLEKTIF DAN IMPULSIF

Relational thinking is one of the interesting problems in mathematics education, this is motivated by the students low relational thinking ability. The characteristic of relational thinking is that students can think by building relationships from various objects/contexts that are related to each other. This type of research is qualitative descriptive research. The analysis of data in this study was done by reducing MFFT test data, troubleshooting tests and interviews, data presentation, and withdrawal conclusions. The subject of this research is two students grade XI of SMA Negeri 15 Surabaya in 2020/2021 year with trigonometric ratio material. In this research, the way students thinking with relationally can be seen from how students build the relationship of information in identifying problems as a whole because there is a possibility of students writing information in full or not also the different concepts they used. Subjects with a reflective cognitive style redrawed the problem to make it easier to solve the problem, while subjects with an impulsive cognitive style only wrote briefly what was known on the problem. The relational way of thinking of reflective cognitive style subjects is more visible than the impulsive cognitive style subjects. One subject mistakenly used the settlement plan. Both of them checking back on the completion of each answer sheet, but the focus of checking is different. Keywords: Cognitive style, Impulsive, Problem solving, Reflective, Relational thinkin

1.5. Enhancing Archaeological Data Collection and Student Learning with a Mobile Relational Database

In 2011, the Proyecto de Investigación Arqueológico Regional Ancash (PIARA) inaugurated an archaeological field school that employed a comprehensive digital data collection protocol. Students learned to record data on iPads using our customized relational databases for excavation, human skeletal analysis, and artifact classification. The databases integrated digital media, such as vector drawings and annotated photos. In a final research project, the students used the tablet system to analyze excavation contexts and artifacts, visualize relationships between the data, conduct literature reviews, and present their findings. This chapter discusses how students develop a greater comprehension of archaeological concepts and stronger research skills when they collect and analyze data using a relational database. More precisely, it argues that the database develops more perceptive archaeologists who can immediately recognize and interpret relationships between archaeological materials, contexts, and features. The technology, then, not only aids in-field planning and interpretation, but also cultivates analytical thinking.https://dc.uwm.edu/arthist_mobilizingthepast/1006/thumbnail.jp

Designing service evidence for positive relational messages

This article discusses relational messages in the design of service evidence based on insight gained from empirical research. Photo elicitation and in-depth interviews were the key research methods used in understanding hotel guest experiences for design opportunities. The findings reveal that customers take service evidence and physical cues in the servicescapes to interpret both intended and unintended relational messages that communicate the service providers’ perceptions about customers. Customers notice service evidence and judge whether service providers: (1) Care about their customers; (2) Consider customers as important; and (3) Trust customers. Their interpretations of relational messages influence their emotions and service experiences. In addition to face-to-face service encounters with staff, customers’ interactions with service evidence are also important in shaping service experiences. Here, a framework is proposed to offer design strategies that convey positive relational messages in service evidence in terms of care, importance, and trust. This framework highlights three design strategies and three specific design emphases. The discussion draws on concepts and techniques including tangibility of service, customization, and empathic design. Examples are given to demonstrate the contexts in which the strategies can be applied, including retail, banking, transport, and hospitality. Key design questions and challenges for each strategy are also discussed