RETAIL DATA ANALYTICS USING GRAPH DATABASE

Big data is an area focused on storing, processing and visualizing huge amount of data. Today data is growing faster than ever before. We need to find the right tools and applications and build an environment that can help us to obtain valuable insights from the data. Retail is one of the domains that collects huge amount of transaction data everyday. Retailers need to understand their customer’s purchasing pattern and behavior in order to take better business decisions. Market basket analysis is a field in data mining, that is focused on discovering patterns in retail’s transaction data. Our goal is to find tools and applications that can be used by retailers to quickly understand their data and take better business decisions. Due to the amount and complexity of data, it is not possible to do such activities manually. We witness that trends change very quickly and retailers want to be quick in adapting the change and taking actions. This needs automation of processes and using algorithms that are efficient and fast. In our work, we mine transaction data by modeling the data as graphs. We use clustering algorithms to discover communities (clusters) in the data and then use the clusters for building a recommendation system that can recommend products to customers based on their buying behavior

Customer purchase behavior prediction in E-commerce: a conceptual framework and research agenda

Digital retailers are experiencing an increasing number of transactions coming from their consumers online, a consequence of the convenience in buying goods via E-commerce platforms. Such interactions compose complex behavioral patterns which can be analyzed through predictive analytics to enable businesses to understand consumer needs. In this abundance of big data and possible tools to analyze them, a systematic review of the literature is missing. Therefore, this paper presents a systematic literature review of recent research dealing with customer purchase prediction in the E-commerce context. The main contributions are a novel analytical framework and a research agenda in the field. The framework reveals three main tasks in this review, namely, the prediction of customer intents, buying sessions, and purchase decisions. Those are followed by their employed predictive methodologies and are analyzed from three perspectives. Finally, the research agenda provides major existing issues for further research in the field of purchase behavior prediction online

Intent-Aware Contextual Recommendation System

Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user and simply provides recommendations dynamically without properly understanding the thought process of the user. An intelligent recommender system is not only useful for the user but also for businesses which want to learn the tendencies of their users. Finding out tendencies or intents of a user is a difficult problem to solve. Keeping this in mind, we sought out to create an intelligent system which will keep track of the user's activity on a web-application as well as determine the intent of the user in each session. We devised a way to encode the user's activity through the sessions. Then, we have represented the information seen by the user in a high dimensional format which is reduced to lower dimensions using tensor factorization techniques. The aspect of intent awareness (or scoring) is dealt with at this stage. Finally, combining the user activity data with the contextual information gives the recommendation score. The final recommendations are then ranked using filtering and collaborative recommendation techniques to show the top-k recommendations to the user. A provision for feedback is also envisioned in the current system which informs the model to update the various weights in the recommender system. Our overall model aims to combine both frequency-based and context-based recommendation systems and quantify the intent of a user to provide better recommendations. We ran experiments on real-world timestamped user activity data, in the setting of recommending reports to the users of a business analytics tool and the results are better than the baselines. We also tuned certain aspects of our model to arrive at optimized results.Comment: Presented at the 5th International Workshop on Data Science and Big Data Analytics (DSBDA), 17th IEEE International Conference on Data Mining (ICDM) 2017; 8 pages; 4 figures; Due to the limitation "The abstract field cannot be longer than 1,920 characters," the abstract appearing here is slightly shorter than the one in the PDF fil

Towards personalized data-driven bundle design with QoS constraint

Singapore National Research Foundation under its International Research Centre @ Singapore Funding Initiativ