Incident detection using data from social media

This is an accepted manuscript of an article published by IEEE in 2017 IEEE 20th International Conference on Intelligent Transportation Systems (ITSC) on 15/03/2018, available online: https://ieeexplore.ieee.org/document/8317967/citations#citations The accepted version of the publication may differ from the final published version.© 2017 IEEE. Due to the rapid growth of population in the last 20 years, an increased number of instances of heavy recurrent traffic congestion has been observed in cities around the world. This rise in traffic has led to greater numbers of traffic incidents and subsequent growth of non-recurrent congestion. Existing incident detection techniques are limited to the use of sensors in the transportation network. In this paper, we analyze the potential of Twitter for supporting real-time incident detection in the United Kingdom (UK). We present a methodology for retrieving, processing, and classifying public tweets by combining Natural Language Processing (NLP) techniques with a Support Vector Machine algorithm (SVM) for text classification. Our approach can detect traffic related tweets with an accuracy of 88.27%.Published versio

When Things Matter: A Data-Centric View of the Internet of Things

With the recent advances in radio-frequency identification (RFID), low-cost wireless sensor devices, and Web technologies, the Internet of Things (IoT) approach has gained momentum in connecting everyday objects to the Internet and facilitating machine-to-human and machine-to-machine communication with the physical world. While IoT offers the capability to connect and integrate both digital and physical entities, enabling a whole new class of applications and services, several significant challenges need to be addressed before these applications and services can be fully realized. A fundamental challenge centers around managing IoT data, typically produced in dynamic and volatile environments, which is not only extremely large in scale and volume, but also noisy, and continuous. This article surveys the main techniques and state-of-the-art research efforts in IoT from data-centric perspectives, including data stream processing, data storage models, complex event processing, and searching in IoT. Open research issues for IoT data management are also discussed

Sharing Human-Generated Observations by Integrating HMI and the Semantic Sensor Web

Current “Internet of Things” concepts point to a future where connected objects gather meaningful information about their environment and share it with other objects and people. In particular, objects embedding Human Machine Interaction (HMI), such as mobile devices and, increasingly, connected vehicles, home appliances, urban interactive infrastructures, etc., may not only be conceived as sources of sensor information, but, through interaction with their users, they can also produce highly valuable context-aware human-generated observations. We believe that the great promise offered by combining and sharing all of the different sources of information available can be realized through the integration of HMI and Semantic Sensor Web technologies. This paper presents a technological framework that harmonizes two of the most influential HMI and Sensor Web initiatives: the W3C’s Multimodal Architecture and Interfaces (MMI) and the Open Geospatial Consortium (OGC) Sensor Web Enablement (SWE) with its semantic extension, respectively. Although the proposed framework is general enough to be applied in a variety of connected objects integrating HMI, a particular development is presented for a connected car scenario where drivers’ observations about the traffic or their environment are shared across the Semantic Sensor Web. For implementation and evaluation purposes an on-board OSGi (Open Services Gateway Initiative) architecture was built, integrating several available HMI, Sensor Web and Semantic Web technologies. A technical performance test and a conceptual validation of the scenario with potential users are reported, with results suggesting the approach is soun

Social media and sentiment in bioenergy consultation

Purpose: The push to widen participation in public consultation suggests social media as an additional mechanism through which to engage the public. Bioenergy companies need to build their capacity to communicate in these new media and to monitor the attitudes of the public and opposition organisations towards energy development projects. Design/methodology/approach: This short paper outlines the planning issues bioenergy developments face and the main methods of communication used in the public consultation process in the UK. The potential role of social media in communication with stakeholders is identified. The capacity of sentiment analysis to mine opinions from social media is summarised, and illustrated using a sample of tweets containing the term ‘bioenergy’ Findings: Social media have the potential to improve information flows between stakeholders and developers. Sentiment analysis is a viable methodology, which bioenergy companies should be using to measure public opinion in the consultation process. Preliminary analysis shows promising results. Research limitations/implications: Analysis is preliminary and based on a small dataset. It is intended only to illustrate the potential of sentiment analysis and not to draw general conclusions about the bioenergy sector. Originality/value: Opinion mining, though established in marketing and political analysis, is not yet systematically applied as a planning consultation tool. This is a missed opportunity

A Tutorial on Event Detection using Social Media Data Analysis: Applications, Challenges, and Open Problems

In recent years, social media has become one of the most popular platforms for communication. These platforms allow users to report real-world incidents that might swiftly and widely circulate throughout the whole social network. A social event is a real-world incident that is documented on social media. Social gatherings could contain vital documentation of crisis scenarios. Monitoring and analyzing this rich content can produce information that is extraordinarily valuable and help people and organizations learn how to take action. In this paper, a survey on the potential benefits and applications of event detection with social media data analysis will be presented. Moreover, the critical challenges and the fundamental tradeoffs in event detection will be methodically investigated by monitoring social media stream. Then, fundamental open questions and possible research directions will be introduced