The Role of the Mangement Sciences in Research on Personalization

We present a review of research studies that deal with personalization. We synthesize current knowledge about these areas, and identify issues that we envision will be of interest to researchers working in the management sciences. We take an interdisciplinary approach that spans the areas of economics, marketing, information technology, and operations. We present an overarching framework for personalization that allows us to identify key players in the personalization process, as well as, the key stages of personalization. The framework enables us to examine the strategic role of personalization in the interactions between a firm and other key players in the firm's value system. We review extant literature in the strategic behavior of firms, and discuss opportunities for analytical and empirical research in this regard. Next, we examine how a firm can learn a customer's preferences, which is one of the key components of the personalization process. We use a utility-based approach to formalize such preference functions, and to understand how these preference functions could be learnt based on a customer's interactions with a firm. We identify well-established techniques in management sciences that can be gainfully employed in future research on personalization.CRM, Persoanlization, Marketing, e-commerce,

Adaptive Dispatching of Tasks in the Cloud

The increasingly wide application of Cloud Computing enables the consolidation of tens of thousands of applications in shared infrastructures. Thus, meeting the quality of service requirements of so many diverse applications in such shared resource environments has become a real challenge, especially since the characteristics and workload of applications differ widely and may change over time. This paper presents an experimental system that can exploit a variety of online quality of service aware adaptive task allocation schemes, and three such schemes are designed and compared. These are a measurement driven algorithm that uses reinforcement learning, secondly a "sensible" allocation algorithm that assigns jobs to sub-systems that are observed to provide a lower response time, and then an algorithm that splits the job arrival stream into sub-streams at rates computed from the hosts' processing capabilities. All of these schemes are compared via measurements among themselves and with a simple round-robin scheduler, on two experimental test-beds with homogeneous and heterogeneous hosts having different processing capacities.Comment: 10 pages, 9 figure

Corporate influence and the academic computer science discipline. [4: CMU]

Prosopographical work on the four major centers for computer research in the United States has now been conducted, resulting in big questions about the independence of, so called, computer science

Flexible Decision Control in an Autonomous Trading Agent

An autonomous trading agent is a complex piece of software that must operate in a competitive economic environment and support a research agenda. We describe the structure of decision processes in the MinneTAC trading agent, focusing on the use of evaluators – configurable, composable modules for data analysis and prediction that are chained together at runtime to support agent decision-making. Through a set of examples, we show how this structure supports sales and procurement decisions, and how those decision processes can be modified in useful ways by changing evaluator configurations. To put this work in context, we also report on results of an informal survey of agent design approaches among the competitors in the Trading Agent Competition for Supply Chain Management (TAC SCM).autonomous trading agent;decision processes

A demand-driven approach for a multi-agent system in Supply Chain Management

This paper presents the architecture of a multi-agent decision support system for Supply Chain Management (SCM) which has been designed to compete in the TAC SCM game. The behaviour of the system is demand-driven and the agents plan, predict, and react dynamically to changes in the market. The main strength of the system lies in the ability of the Demand agent to predict customer winning bid prices - the highest prices the agent can offer customers and still obtain their orders. This paper investigates the effect of the ability to predict customer order prices on the overall performance of the system. Four strategies are proposed and compared for predicting such prices. The experimental results reveal which strategies are better and show that there is a correlation between the accuracy of the models' predictions and the overall system performance: the more accurate the prediction of customer order prices, the higher the profit. © 2010 Springer-Verlag Berlin Heidelberg

An adaptive trust based service quality monitoring mechanism for cloud computing

Cloud computing is the newest paradigm in distributed computing that delivers computing resources over the Internet as services. Due to the attractiveness of cloud computing, the market is currently flooded with many service providers. This has necessitated the customers to identify the right one meeting their requirements in terms of service quality. The existing monitoring of service quality has been limited only to quantification in cloud computing. On the other hand, the continuous improvement and distribution of service quality scores have been implemented in other distributed computing paradigms but not specifically for cloud computing. This research investigates the methods and proposes mechanisms for quantifying and ranking the service quality of service providers. The solution proposed in this thesis consists of three mechanisms, namely service quality modeling mechanism, adaptive trust computing mechanism and trust distribution mechanism for cloud computing. The Design Research Methodology (DRM) has been modified by adding phases, means and methods, and probable outcomes. This modified DRM is used throughout this study. The mechanisms were developed and tested gradually until the expected outcome has been achieved. A comprehensive set of experiments were carried out in a simulated environment to validate their effectiveness. The evaluation has been carried out by comparing their performance against the combined trust model and QoS trust model for cloud computing along with the adapted fuzzy theory based trust computing mechanism and super-agent based trust distribution mechanism, which were developed for other distributed systems. The results show that the mechanisms are faster and more stable than the existing solutions in terms of reaching the final trust scores on all three parameters tested. The results presented in this thesis are significant in terms of making cloud computing acceptable to users in verifying the performance of the service providers before making the selection

Ontology engineering for simulation component reuse

Commercial-off-the-shelf (COTS) simulation packages (CSPs) are widely used in industry, although they have yet to operate across organizational boundaries. Reuse across organizations is restricted by the same semantic issues that restrict the inter-organizational use of web services. The current representations of web components are predominantly syntactic in nature lacking the fundamental semantic underpinning required to support discovery on the emerging semantic web. Semantic models, in the form of ontology, utilized by web service discovery and deployment architectures provide one approach to support simulation model reuse. Semantic interoperation is achieved through the use of simulation component ontologies to identify required components at varying levels of granularity (including both abstract and specialized components). Selected simulation components are loaded into a CSP, modified according to the requirements of the new model and executed. The paper presents the development of an ontology, connector software and web service discovery architecture. The ontology is extracted from simulation scenarios involving airport, restaurant and kitchen service suppliers. The ontology engineering framework and discovery architecture provide a novel approach to inter-organizational simulation, adopting a less intrusive interface between participants. Although specific to CSPs the work has wider implications for the simulation community

An Exploratory Study of Patient Falls

Debate continues between the contribution of education level and clinical expertise in the nursing practice environment. Research suggests a link between Baccalaureate of Science in Nursing (BSN) nurses and positive patient outcomes such as lower mortality, decreased falls, and fewer medication errors. Purpose: To examine if there a negative correlation between patient falls and the level of nurse education at an urban hospital located in Midwest Illinois during the years 2010-2014? Methods: A retrospective crosssectional cohort analysis was conducted using data from the National Database of Nursing Quality Indicators (NDNQI) from the years 2010-2014. Sample: Inpatients aged ≥ 18 years who experienced a unintentional sudden descent, with or without injury that resulted in the patient striking the floor or object and occurred on inpatient nursing units. Results: The regression model was constructed with annual patient falls as the dependent variable and formal education and a log transformed variable for percentage of certified nurses as the independent variables. The model overall is a good fit, F (2,22) = 9.014, p = .001, adj. R2 = .40. Conclusion: Annual patient falls will decrease by increasing the number of nurses with baccalaureate degrees and/or certifications from a professional nursing board-governing body

A Taxonomy of Workflow Management Systems for Grid Computing

With the advent of Grid and application technologies, scientists and engineers are building more and more complex applications to manage and process large data sets, and execute scientific experiments on distributed resources. Such application scenarios require means for composing and executing complex workflows. Therefore, many efforts have been made towards the development of workflow management systems for Grid computing. In this paper, we propose a taxonomy that characterizes and classifies various approaches for building and executing workflows on Grids. We also survey several representative Grid workflow systems developed by various projects world-wide to demonstrate the comprehensiveness of the taxonomy. The taxonomy not only highlights the design and engineering similarities and differences of state-of-the-art in Grid workflow systems, but also identifies the areas that need further research.Comment: 29 pages, 15 figure

A Survey of Green Networking Research

Reduction of unnecessary energy consumption is becoming a major concern in wired networking, because of the potential economical benefits and of its expected environmental impact. These issues, usually referred to as "green networking", relate to embedding energy-awareness in the design, in the devices and in the protocols of networks. In this work, we first formulate a more precise definition of the "green" attribute. We furthermore identify a few paradigms that are the key enablers of energy-aware networking research. We then overview the current state of the art and provide a taxonomy of the relevant work, with a special focus on wired networking. At a high level, we identify four branches of green networking research that stem from different observations on the root causes of energy waste, namely (i) Adaptive Link Rate, (ii) Interface proxying, (iii) Energy-aware infrastructures and (iv) Energy-aware applications. In this work, we do not only explore specific proposals pertaining to each of the above branches, but also offer a perspective for research.Comment: Index Terms: Green Networking; Wired Networks; Adaptive Link Rate; Interface Proxying; Energy-aware Infrastructures; Energy-aware Applications. 18 pages, 6 figures, 2 table