5 research outputs found

    It Is Smart Only If It Is Sustainable. Environmentally Friendly Business Strategies As A Source Of Creating Bigger Value Pool And Reducing Negative Environmental Impacts

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    In today’s world, we thrashed about with intensive resource exploitation, increased productivity and increasing returns to scale to make abnormal profits and to form a system that favours the survival and growth of the corporate sector at the cost of environmental degradation. It is only now that the expression, ‘environmental sustainability’, which is to sustain or prolong the environment, became a focal point in today’s corporate social responsibility agendas and reports. But this vagary of the corporate sector to decipher the environmental degradation enigma has not worked due to existing system and outdated strategies. Therefore, this paper calls for reinventing the system by unleashing wave of innovations, crafting new strategies, and having a vision based on transformation. To illustrate my points, I focus on the smartphone industry to unveil its environmental impact at every phase of its life cycle and throughout the supply chain. The environmental impact of the smartphone is evident at the extraction of raw material, manufacturing, distribution and packaging, use, and end of life phases. The key challenge for understanding these impacts is the complexity of the smartphone and its value chain. Smartphone, throughout its life cycle, also plays a huge part in perilous climate change. Deforestation, inefficient mining of metals and ‘rare earths’, air, water and land pollution, use of toxic chemicals, enormous e-waste generation, harmful smelting processes, ineffective companies’ policies and government regulations and irrational consumer behaviours – all are evils associated with smartphones’ entire life cycle. Also, the CO2 emissions for all the phases of the life cycle of the smartphones for the year 2020 are forecasted to be around 390.4 megatons. I think environmental sustainability objectives require complex systems thinking for which we need collaborative effort. In this regard, I have designed what I call a “meta strategy” for “environmental sustainability”. The “meta strategy” not just provides a guiding lens to mitigate smartphones’ environmental impact but it can result in minimizing expenses of the smartphones’ entire life cycle phase by phase, by taking advantage from others’ competencies and creating clusters or partnerships, which in turn creates a larger value pool for every single actor involved. Around 6.1 billion smartphones are expected to be in use by 2020, thus creating an awareness regarding its environmental impact and providing a strategy to mitigate its environmental impact will have a tremendous multiplier effect among users, and a system changing and influential behaviour among manufacturers respectively

    Building best practice automotive after sales network:The Volkswagen case

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    This thesis aims to analyze the service operations and networks in the automotive industry as research into the automotive After Sales service network lacks the necessary fine details and industrial feedback. Its purpose is to present the insights and lessons learned from studying the After Sales service network of Volkswagen, thereby defining a roadmap for further research, and to discuss the needs of the sector. The foremost idea in defining the research question was based on the observation that the automotive After Sales business could be improved by applying and adapting principles and methods used in other industries and in the field of Business Operations research. The initial step thereafter was an extensive external and internal literature research. The key characteristics of the automotive industry in Germany, at the VW Group, at OEMs and at the wholesale level were identified and are described in chapter two. In chapter three the primary After Sales processes are described and analyzed, from the interaction with the customer to the necessary activities at wholesale and OEM level. The proposed research methodology relied on extensive external and internal research and a qualitative and quantitative approach based on structured, in-depth interviews and direct observation. The objective of the interviews was to highlight the most important activities in the service delivery operations within the network and identify the major key factors for success or failure. The best practice dealer model is described in chapter five and was subsequently abstracted and generalized so that it can be applied to other industries too. A Data Envelopment Analysis (DEA), described in chapter six, was undertaken to determine the “efficient frontier” of service operations. Key performance indicators were identified from the important elements discussed and the best practices. In order to achieve an in-depth understanding of their general business models a benchmark analysis of six companies from industrial sectors complementary to the automotive business was then carried out and is described in chapter seven. The thesis highlights the development of a “best practice” network in chapter eight. This network grasps the dynamics of After Sales activities in the light of new technological developments and the experience gained from the benchmark with other industries. The thesis closes with an evaluation of the research work

    Using Consumer Accessible Mobile Devices To Collect Vehicle Emissions Compliance Data

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    The emissions inspection procedure has been largely stagnate for the last 20 years. Vehicle owners in the United States spend approximately 1.7 billion dollars annually for a technician to perform the simple task of plugging an emissions inspection computer into their car’s computer. Smart Emissions was developed as an Android application to provide a new procedure for emissions inspection utilizing consumer-accessible mobile devices and an ELM327 Bluetooth adapter. With Smart Emissions, vehicle owners utilize the Android devices they already own to connect to a Bluetooth adapter inserted into the diagnostic link connector port of their vehicle. The adapter communicates with the onboard diagnostic computer to gather the status of the vehicle’s emission compliance componentry. The data is collected and correlated according to industry standards and EPA rule EPA420-R-01-015. Results of the study showed that an Android device was capable of collecting emissions data with the same accuracy as existing OBD compliant methods. This study also examined the perception of study participants towards current emissions procedures and the proposed method of emissions collection via consumer accessible mobile devices. Of 115 survey respondents, 90% are in favor of a solution they can use from home in lieu of taking their vehicle to an inspection station. Inversely, 46% of survey respondents found it reassuring to have a certified technician conduct the inspection. Further research is needed to understand why having a technician perform the inspection is reassuring. Additionally changing emissions procedures to use to consumer accessible hardware presents new challenges in vetting the accuracy of the equipment used for the emissions inspection, and requires further research

    4th International Symposium on Ambient Intelligence (ISAmI 2013)

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    Ambient Intelligence (AmI) is a recent paradigm emerging from Artificial Intelligence (AI), where computers are used as proactive tools assisting people with their day-to-day activities, making everyone’s life more comfortable. Another main concern of AmI originates from the human computer interaction domain and focuses on offering ways to interact with systems in a more natural way by means user friendly interfaces. This field is evolving quickly as can be witnessed by the emerging natural language and gesture based types of interaction. The inclusion of computational power and communication technologies in everyday objects is growing and their embedding into our environments should be as invisible as possible. In order for AmI to be successful, human interaction with computing power and embedded systems in the surroundings should be smooth and happen without people actually noticing it. The only awareness people should have arises from AmI: more safety, comfort and wellbeing, emerging in a natural and inherent way. ISAmI is the International Symposium on Ambient Intelligence and aiming to bring together researchers from various disciplines that constitute the scientific field of Ambient Intelligence to present and discuss the latest results, new ideas, projects and lessons learned, namely in terms of software and applications, and aims to bring together researchers from various disciplines that are interested in all aspects of this area

    Real-Time Data Collection for Product Carbon Footprints in Transportation Processes Based on OBD2 and Smartphones

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