Matching Queries to Frequently Asked Questions: Search Functionality for the MRSA Web-Portal

As part of the long-term EUREGIO MRSA-net project a system was developed which enables health care workers and the general public to quickly find answers to their questions regarding the MRSA pathogen. This paper focuses on how these questions can be answered using Information Retrieval (IR) and Natural Language Processing (NLP) techniques on a Frequently-Asked-Questions-style (FAQ) database

Learning to Rank Question-Answer Pairs using Hierarchical Recurrent Encoder with Latent Topic Clustering

In this paper, we propose a novel end-to-end neural architecture for ranking candidate answers, that adapts a hierarchical recurrent neural network and a latent topic clustering module. With our proposed model, a text is encoded to a vector representation from an word-level to a chunk-level to effectively capture the entire meaning. In particular, by adapting the hierarchical structure, our model shows very small performance degradations in longer text comprehension while other state-of-the-art recurrent neural network models suffer from it. Additionally, the latent topic clustering module extracts semantic information from target samples. This clustering module is useful for any text related tasks by allowing each data sample to find its nearest topic cluster, thus helping the neural network model analyze the entire data. We evaluate our models on the Ubuntu Dialogue Corpus and consumer electronic domain question answering dataset, which is related to Samsung products. The proposed model shows state-of-the-art results for ranking question-answer pairs.Comment: 10 pages, Accepted as a conference paper at NAACL 201

User centred evaluation of a recommendation based image browsing system

In this paper, we introduce a novel approach to recommend images by mining user interactions based on implicit feedback of user browsing. The underlying hypothesis is that the interaction implicitly indicates the interests of the users for meeting practical image retrieval tasks. The algorithm mines interaction data and also low-level content of the clicked images to choose diverse images by clustering heterogeneous features. A user-centred, task-oriented, comparative evaluation was undertaken to verify the validity of our approach where two versions of systems { one set up to enable diverse image recommendation { the other allowing browsing only { were compared. Use was made of the two systems by users in simulated work task situations and quantitative and qualitative data collected as indicators of recommendation results and the levels of user's satisfaction. The responses from the users indicate that they nd the more diverse recommendation highly useful

Soft Seeded SSL Graphs for Unsupervised Semantic Similarity-based Retrieval

Semantic similarity based retrieval is playing an increasingly important role in many IR systems such as modern web search, question-answering, similar document retrieval etc. Improvements in retrieval of semantically similar content are very significant to applications like Quora, Stack Overflow, Siri etc. We propose a novel unsupervised model for semantic similarity based content retrieval, where we construct semantic flow graphs for each query, and introduce the concept of "soft seeding" in graph based semi-supervised learning (SSL) to convert this into an unsupervised model. We demonstrate the effectiveness of our model on an equivalent question retrieval problem on the Stack Exchange QA dataset, where our unsupervised approach significantly outperforms the state-of-the-art unsupervised models, and produces comparable results to the best supervised models. Our research provides a method to tackle semantic similarity based retrieval without any training data, and allows seamless extension to different domain QA communities, as well as to other semantic equivalence tasks.Comment: Published in Proceedings of the 2017 ACM Conference on Information and Knowledge Management (CIKM '17

ImageSieve: Exploratory search of museum archives with named entity-based faceted browsing

Over the last few years, faceted search emerged as an attractive alternative to the traditional "text box" search and has become one of the standard ways of interaction on many e-commerce sites. However, these applications of faceted search are limited to domains where the objects of interests have already been classified along several independent dimensions, such as price, year, or brand. While automatic approaches to generate faceted search interfaces were proposed, it is not yet clear to what extent the automatically-produced interfaces will be useful to real users, and whether their quality can match or surpass their manually-produced predecessors. The goal of this paper is to introduce an exploratory search interface called ImageSieve, which shares many features with traditional faceted browsing, but can function without the use of traditional faceted metadata. ImageSieve uses automatically extracted and classified named entities, which play important roles in many domains (such as news collections, image archives, etc.). We describe one specific application of ImageSieve for image search. Here, named entities extracted from the descriptions of the retrieved images are used to organize a faceted browsing interface, which then helps users to make sense of and further explore the retrieved images. The results of a user study of ImageSieve demonstrate that a faceted search system based on named entities can help users explore large collections and find relevant information more effectively