Evaluating strategies for implementing industry 4.0: a hybrid expert oriented approach of B.W.M. and interval valued intuitionistic fuzzy T.O.D.I.M.

open access articleDeveloping and accepting industry 4.0 influences the industry structure and customer willingness. To a successful transition to industry 4.0, implementation strategies should be selected with a systematic and comprehensive view to responding to the changes flexibly. This research aims to identify and prioritise the strategies for implementing industry 4.0. For this purpose, at first, evaluation attributes of strategies and also strategies to put industry 4.0 in practice are recognised. Then, the attributes are weighted to the experts’ opinion by using the Best Worst Method (BWM). Subsequently, the strategies for implementing industry 4.0 in Fara-Sanat Company, as a case study, have been ranked based on the Interval Valued Intuitionistic Fuzzy (IVIF) of the TODIM method. The results indicated that the attributes of ‘Technology’, ‘Quality’, and ‘Operation’ have respectively the highest importance. Furthermore, the strategies for “new business models development’, ‘Improving information systems’ and ‘Human resource management’ received a higher rank. Eventually, some research and executive recommendations are provided. Having strategies for implementing industry 4.0 is a very important solution. Accordingly, multi-criteria decision-making (MCDM) methods are a useful tool for adopting and selecting appropriate strategies. In this research, a novel and hybrid combination of BWM-TODIM is presented under IVIF information

What attracts vehicle consumers’ buying:A Saaty scale-based VIKOR (SSC-VIKOR) approach from after-sales textual perspective?

Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual comments viewpoint. Design/methodology/approach: A big data analytic-based approach is designed to discover vehicle consumer consumption behavior from online perspective. To reduce subjectivity of expert-based approaches, a parallel Naïve Bayes approach is designed to analyze the sentiment analysis, and the Saaty scale-based (SSC) scoring rule is employed to obtain specific sentimental value of attribute class, contributing to the multi-grade sentiment classification. To achieve the intelligent recommendation for potential vehicle customers, a novel SSC-VIKOR approach is developed to prioritize vehicle brand candidates from a big data analytical viewpoint. Findings: The big data analytics argue that “cost-effectiveness” characteristic is the most important factor that vehicle consumers care, and the data mining results enable automakers to better understand consumer consumption behavior. Research limitations/implications: The case study illustrates the effectiveness of the integrated method, contributing to much more precise operations management on marketing strategy, quality improvement and intelligent recommendation. Originality/value: Researches of consumer consumption behavior are usually based on survey-based methods, and mostly previous studies about comments analysis focus on binary analysis. The hybrid SSC-VIKOR approach is developed to fill the gap from the big data perspective

Fuzzy Hybrid Approach for Ranking and Selecting Services in Cloud-based Marketplaces

Background and Objective: The popularity cloud computing has led to the proliferation of services that are commoditized and traded on cloud e-marketplaces. Besides, user’s cloud service requirements-QoS preferences and aspiration are often shrouded in vagueness and subjectivity. Therefore, cloud service selection can be overwhelming and lead to service choice overload. Existing cloud service selection approaches rarely provide mechanisms to elicit both the QoS preferences and aspirations, but rather considers either of them. This study aimed to design fuzzy-based model for service selection in e-market places that articulates both QoS preferences and aspirations. Materials and Methods: This model comprised a fuzzy Analytic Hierarchy Process (AHP) method for deriving relative priority weights of QoS attributes, a fuzzy decision-making method for obtaining user’s QoS aspiration values and a fuzzy multi-objective optimization module for evaluating the services with respect to user requirements. A simulated experiment was conduct using publicly QoS dataset and ranking accuracy produced by the proposed approach compared to existing methods was measured using Normalize Discounted Cumulative Gain (NCDG) metric. Results: The descriptive and inferential analyses of the ranking results from both versions of the proposed approach produce better accuracy results based on the NCDG metric and were in all cases closer to the benchmark metric than the other two existing methods used in this simulation. Conclusion: Results from current simulation experiment showed that the ranking accuracy of this model is not compromised by subjective QoS information from users and this approach is applicable use the subjective QoS requirements of user’s in ranking services in the cloud e-marketplaces

Toward a More Accurate Web Service Selection Using Modified Interval DEA Models with Undesirable Outputs

With the growing number of Web services on the internet, there is a challenge to select the best Web service which can offer more quality-of-service (QoS) values at the lowest price. Another challenge is the uncertainty of QoS values over time due to the unpredictable nature of the internet. In this paper, we modify the interval data envelopment analysis (DEA) models [Wang, Greatbanks and Yang (2005)] for QoS-aware Web service selection considering the uncertainty of QoS attributes in the presence of desirable and undesirable factors. We conduct a set of experiments using a synthesized dataset to show the capabilities of the proposed models. The experimental results show that the correlation between the proposed models and the interval DEA models is significant. Also, the proposed models provide almost robust results and represent more stable behavior than the interval DEA models against QoS variations. Finally, we demonstrate the usefulness of the proposed models for QoS-aware Web service composition. Experimental results indicate that the proposed models significantly improve the fitness of the resultant compositions when they filter out unsatisfactory candidate services for each abstract service in the preprocessing phase. These models help users to select the best possible cloud service considering the dynamic internet environment and they help service providers to improve their Web services in the marke

QoS based Web Service Selection and Multi-Criteria Decision Making Methods

With the continuing proliferation of web services offering similar efficacies, around the globe, it has become a challenge for a user to select the best web service. In literature, this challenge is exhibited as a 0-1 knapsack problem of multiple dimensions and multiple choices, known as an NP-hard problem. Multi-Criteria Decision Making (MCDM) method is one of the ways which suits this problem and helps the users to select the best service based on his/her preferences. In this regard, this paper assists the researchers in two conducts: Firstly, to witness the performance of different MCDM methods for large number of alternatives and attributes. Secondly, to perceive the possible deviation in the ranking obtained from these methods. For carrying out the experimental evaluation, in this paper, five different well-known MCDM methods have been implemented and compared over two different scenarios of 50 as well as 100 web services, where their ranking is defined on an account of several Quality of Service (QoS) parameters. Additionally, a Spearman’s Rank Correlation Coefficient has been calculated for different pairs of MCDM methods in order to provide a clear depiction of MCDM methods showing the least deviation in their ranking. The experimental results comfort web service users in conquering an appropriate decision on the selection of suitable service