Evaluation of e-learning web sites using fuzzy axiomatic design based approach

High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality. In this paper, an axiomatic design based approach for fuzzy group decision making is adopted to evaluate the quality of e-learning web sites. Another multi-criteria decision making technique, namely fuzzy TOPSIS, is applied in order to validate the outcome. The methodology proposed in this paper has the advantage of incorporating requirements and enabling reductions in the problem size, as compared to fuzzy TOPSIS. A case study focusing on Turkish e-learning websites is presented, and based on the empirical findings, managerial implications and recommendations for future research are offered

Three Decades of Fuzzy AHP: A Bibliometric Analysis

[EN] For decades, Fuzzy Sets Theory (FST) has been consistently developed, and its use has spread across multiple disciplines. In this process of knowledge transfer, fuzzy applications have experienced great diffusion. Among them, Fuzzy Analytic Hierarchy Process (fuzzy AHP) is one of the most widely used methodologies today. This study performs a systematic review following the PRISMA statement and addresses a bibliometric analysis of all articles published on fuzzy AHP in journals indexed in Web of Science, specifically in Science Citation Index Expanded (SCIE) and Social Science Citation Index (SSCI). The analyzed database includes 2086 articles published between 1994 and 2022. The results show the thematic clusters, the evolution of the academic conversation and the main collaboration networks. The main contribution of this article is to clarify the research agenda on fuzzy AHP. The results of the study allow academics to detect publication opportunities. In addition, the evidence found allows researchers and academics setting the field¿s agenda to advise the editors of high-impact journals on gaps and new research trends.Castello-Sirvent, F.; Meneses-Eraso, C.; Alonso-Gómez, J.; Peris-Ortiz, M. (2022). Three Decades of Fuzzy AHP: A Bibliometric Analysis. Axioms. 11(10):1-34. https://doi.org/10.3390/axioms11100525134111

Supplier evaluation and selection in fuzzy environments: a review of MADM approaches

In past years, the multi-attribute decision-making (MADM) approaches have been extensively applied by researchers to the supplier evaluation and selection problem. Many of these studies were performed in an uncertain environment described by fuzzy sets. This study provides a review of applications of MADM approaches for evaluation and selection of suppliers in a fuzzy environment. To this aim, a total of 339 publications were examined, including papers in peer-reviewed journals and reputable conferences and also some book chapters over the period of 2001 to 2016. These publications were extracted from many online databases and classified in some categories and subcategories according to the MADM approaches, and then they were analysed based on the frequency of approaches, number of citations, year of publication, country of origin and publishing journals. The results of this study show that the AHP and TOPSIS methods are the most popular approaches. Moreover, China and Taiwan are the top countries in terms of number of publications and number of citations, respectively. The top three journals with highest number of publications were: Expert Systems with Applications, International Journal of Production Research and The International Journal of Advanced Manufacturing Technology

İMALAT İSÇİLERİNİN SEÇİM KRİTERLERİNİN BULANIK AHS YÖNTEMİ İLE ANALİZİ

An analytical way to reach the best decision is more preferable in many business platforms. When variables are quantitative and number of criteria is not high, then one can use several analysis tools and make his/her decision and solve the problem. However, many times beside the measurable variables, there exist qualitative variables for decision making problems, or people are supposed to prefer the best among the many choices. Even if only linguistic evaluations may be available for such problems, an analytical way to find the solution systematically to make a successful decision is needed. Fuzzy Analytical Hierarchy Process (Fuzzy AHP) is one of the best ways for deciding among the complex criteria structure in different levels. Fuzzy AHP is a synthetic extension of classical AHP method when the fuzziness of the decision makers is considered. In this paper, the criteria set and their importance for the selection of manufacturing employee in a firm producing shoe machines are analyzed. Finally a systematic solution and decision support are provided for management. Birçok is ortamında analitik yöntemler, en iyi kararı vermek adına daha çok tercih görmektedir. Sayısal olarak ölçülebilen degiskenlerin ve kriterlerin varlıgında kullanılabilecek birçok analiz ve problem çözme teknigi bulunabilirken, kalitatif degiskenlerle seçim ya da karar verme zorunlulugu oldugunda farklı yaklasımlara gerek duyulmaktadır. Böyle bir durumda, öznel ve sözel degerlendirmeler yapma zorunlugu dogmakla birlikte, sistematik ve analitik bir yol izlemek basarılı karar vermek açısından kaçınılmazdır. Bu kosularda özellikle karar verme ortamı bulanık veriler içeriyorsa, en çok tercih edilen tekniklerden biri de Bulanık Analitik Hiyerarsi Süreci (Bulanık AHS)dir. Karmasık kriter set ve çoklu düzey yapısında seçenekler içerisinde en iyi seçimi yapma konusunda basarılı kararlar alınmasında sık kullanıma sahiptir. Bulanık AHS karar vericilerin yaptıkları yorum ve degerlendirmelerde belli bir bulanıklık oldugu düsünüldügünde ortaya çıkan ve AHS'nin bir uzantısı olarak gelistirilen sentetik bir yaklasımdır. Bu çalısmada, ayakkabı makinalar üreten bir firma için imalatta çalısacak isçilerin seçiminde hangi kriterlerin gözetildigi ve bu kriterlerin hangi agırlıklarla kararda etkili oldugu bulanık AHS yöntemi ile analiz edilmis, firma yetkilerine sistematik bir çözüm ve karar destegi saglanmıstır

Comprehensive review on risk assessment methodologies for HAZMAT transportation between 1995-2015

Issue related to safety, health and environmental has become major priority to be concerned of in the transportation of hazardous materials (HAZMAT) worldwide. Due to the high risk that entailed in the operation of HAZMAT transportation, many accidents in this industry have been reported which include chemicals spillage, fire and explosion. In order to quantify the degree of hazards and risks of these accidents, various assessment methods have been introduced either by the academia, the industry as well as the authority. The methods present various approaches for the assessment, ranging from a simple to highly complicated ones depending on the purpose of the assessment and the available resources and constraints. To date there is yet any study conducted to review those available methods. This paper intends to present a comprehensive review of the existing methods for hazards and risks assessment of HAZMAT transportation between years 1995-2015 which considers road, marine, railway, air and pipeline system. Based on careful screening of the abundance of methods available, 151 of them were selected – that is those specifically meant for hazards and risks assessment of HAZMAT transportation only. The methods are reviewed in terms of the types of assessment; either qualitative, quantitative or hybrid techniques, as well as their specific application in different mode of transportation. Also, statistical analysis was performed to determine the trend of past publications regarding on the type of journal, year of publication and also financial support received in the context of hazard and risk assessment of HAZMAT transportation

Evaluating logistics villages in Turkey using hybrid improved fuzzy SWARA (IMF SWARA) and fuzzy MABAC techniques

Positioning in the right location for organizing logistics activities is a determinative factor in the aspect of costs, effectivity, productivity, and performance of these operations carried out by logistics firms. The proper logistics village selection is a crucial, complicated, and time-consuming process for decision-makers who have to make the right and optimal decision on this issue. Decision-makers need a methodological frame with a practical algorithm that can be implemented quickly to solve these decision-making problems. Within this scope, the current paper aims to present an evaluation tool, which provides more reasonable and reliable results for decision-makers to solve the logistics village selection problem that is very complicated and has uncertain conditions based on fuzzy approaches. In this study, we propose the Improved Fuzzy Step-Wise Weight Assessment Ratio Analysis (IMF SWARA), a modified and extended version of the traditional fuzzy Step-Wise Weight Assessment Ratio Analysis (F-SWARA) to identify the criteria weights. Also, we suggest applying the fuzzy Multi-Attributive Border Approximation area Comparison (F-MABAC) technique to determine the preference ratings of the alternatives. This combination has many valuable contributions. For example, it proposes to use a more reliable and consistent evaluation scale based on fuzzy sets. Hence, decision-makers can perform more reliable and reasonable pairwise comparisons by considering this evaluation scale. Besides, it presents a multi-attribute evaluation system based on the identified criteria weights. From this perspective, the proposed model is implemented to evaluate eight different logistics village alternatives with respect to nine selection criteria. According to the analysis results, while A8 is the most appropriate option, C1 Gross National Product (GNP) is the most significant criterion. A comprehensive sensitivity analysis was performed to test the robustness and validation of the proposed model, and the results of the analysis approve the validity and applicability of the proposed model. As a result, the suggested integrated MCDM framework can be applied as a valuable and practical decision-making tool to develop new strategies and improve the logistics operations by decision-makers

Formalization and elaboration of a company’s business strategy

The article deals with issues of formalization and elaboration of business strategies. The authors have formulated a hypothesis that there is no universal strategy ensuring maxi¬mum benefit to an enterprise. The choice of a company’s strategy is considered from the point of view of a game-theoretical interpretation as a competition component. The process of engineering a company’s business strategy is presented in the form of a technological network. The study shows the possibility of automating the selection of a strategy by decision-making support systems. The article outlines the problem of classifying enterprise strategies by general features. The structure of a company’s strategy is formalized as a relationship of a set of strategic objectives in the S.M.A.R.T. technique and a set of means to achieve the goals limited by a company’s capabilities. The authors examine the indicator structure for achieving strategic goals. A definition is given to the type and form of a strategy based on the pattern concept. The article defines a methodology for assessing the probability of achieving the strategic goal. A new concept of a fluid strategy has been introduced along with several other variations of business strategies that might be encountered

The Functional-Engineered Product-Service System (FEPSS) model

Throughout recent years, environmental perils have increased and awareness regarding such dangers has improved proportionally. In light of the growing concerns, and coupled with fiercer competition and legislation, product based solutions to meet present and future needs have been deemed insufficient to ensure the planet’s survival. Thus, the birth of integrated product-service offerings, where the product is associated to add-on services, enhancing its performance and achieving higher levels of value for the customer, as well as the manufacturer, with embedded ecological advantages. The service-oriented perspective of delivering solutions is known as Product-Service Systems (PSSs). However, despite advances in acknowledging the benefits that lie in adopting a PSS to answer consumer needs, a formal approach to developing PSS solutions is absent. This dissertation investigates the integration of product design and service design strategies into product-service offerings: overall processes for this integration are present, but the intricate steps of each phase are missing. A literature review examines the most dominant design approaches, as well as design frameworks to structure the PSS design process. The outcome of the review led to the absence of a generic design framework as existing design approaches and processes seemed adapted to a specific context and field. From the examination of the respective literature, we present a four-stage design process, entitled the Functional-Engineered Product-Service System (FEPSS) model, built on a design science approach. Ideation and task analysis, conceptual design, embodiment design, and validation and release are thoroughly detailed with the appropriate tools to define the elements of a PSS. The research then concentrates on the first two stages as they represent the core of PSS design and development process. Ideation and task analysis highlight the use of qualitative tools to define customer requirements, as well as quantitative ones, such as the Kano model, Quality Function Deployment (QFD), the fuzzy logic, and the Analytic Hierarchy Process (AHP) to prioritize these requirements and define the value-creating ones as the basis of the PSS design. Conceptual design presents two approaches to define PSS concepts. The first consists of a functional decomposition approach based on adapting morphological matrices (MMs) to a product-service extending traditional MMs to include the service elements and selection of stakeholders in a product-service integrated setting. The choice of the concept is determined according to a life cycle modelling that illustrates the environmental impact of the proposed concept(s) and compares it/them to the existing offering. The second opts for the QFD for PSS tool augmented by fuzzy logic and the AHP to determine the product and service components of the PSS. Then, the use of Axiomatic Design (AD) shows how a functional decomposition and QFD for PSS can be used to develop PSS modules. Four case studies conducted in the agricultural and biomedical field illustrate the use of the FEPSS and, in particular, its first two phases. The results achieved show the potential of such an approach when implementing a PSS approach, especially in the case of a manufacturer that wants to shift from producing products to providing integrated product-service offerings. At the same time, from a more general perspective, the research work highlighted the benefits of PSSs as they allow the achievement of more sustainable solutions without decreasing the customer values

Decision-making methods in engineering design: a designer-oriented approach

The use of decisional methods for the solution of engineering design problems has to be tackled on a "human" viewpoint. Hence, fundamental is the identification of design issues and needs that become a designer oriented viewpoint. Decision-based methods are systematically classified in MCDM methods, Structured Design methods and Problem Structuring methods. The results are organised in order to provide a first reference for the designer in a preliminary selection of decision-based methods. The paper shows the heterogeneous use of decision-based methods, traditionally expected to solve only some specific design problems, which have been used also in different design contexts. Moreover, several design issues, which emerged from the review process, have been pointed out and discussed accordingly. This review provided useful results for the enlargement of the state of the art on Decision Based Design methods in engineering design contexts