A Method to Evaluate the Suitability of Requirements Specifications for Offshore Projects

Today, even the development of business information systems is subject to the global offshoring trend. With the division of development work in an inter-organizational and intercultural context, requirements specifications become the central means to communicate the development scope as explicitly as possible. The suitability of requirements specifications hence often is mission critical in offshore projects. To assess their suitability, we first present eight quality criteria for requirements specifications. We then discuss five critical compensating factors that may potentially balance out an insufficient specification quality during the offshore project. On this basis, we describe a method to rationally evaluate the suitability of requirements specifications for instantiating an offshore project. We illustrate the application of the method by elaborating on a large case study that has been conducted with an industry partner. The results achieved by applying our method were confirmed during the further course of the actual project

Goal and Risk Factors in Offshore Outsourced Software Development From Vendor's Viewpoint

Reducing production cost is vital for ensuring sustainable competitive strength. This is particularly true in software development, in which there has been a move from in-house development to global and now also to offshore-outsourced software development. In offshore outsourcing, development activities are mostoften moved to low-cost development environments that are locally managed. However, this type of outsourcing is not without problems. Most development projects are complex, and moving control and responsibility away from the client increase complexity. But, there is a trade-off between cost and complexity and control, as well as an increased chance of failure of the project. This paper contributes to identify the goals from the early development components and risk factors threatening the goals to fulfill. A goal-driven software development risk management modeling (GSRM) propose to supports this task. We conducted a study based on Delphi survey process to obtain the goals and the risk factors in a different cultural environment for the offshore vendors in Banglades

Motivators of adopting social computing in global software development: Initial results

context: Real-time collaboration is critical for developing high quality software systems at low cost in a geographically distributed Global Software Development (GSD) environment. It is anticipated that emerging Social Computing tools can play an important role in facilitating realtime effective collaboration among teams working in the GSD. Objective: The objective of this research paper is to identify motivators for adopting social computing in GSD organizations. Method: We adopted a Systematic Literature Review (SLR) approach by applying customized search strings derived from our research questions. Results: We have identified factors such as real-time communication and coordination, information sharing, knowledge acquisition and expert feedback as key motivators for adoption of social computing in GSD. Conclusion: Based on the SLR results, we suggest that GSD organizations should embrace social computing as a tool for real-time collaboration between distributed GSD teams. The results of this initial study also suggest the need for developing the social computing strategies and policies to guide the effective social computing adoption by GSD teams

Global and regional sourcing of ICT-enabled business services: upgrading of China, Hong Kong and Singapore along the global value chain

Offshoring, as part of globalisation, first started decades ago with manufacturing processes disintegrated along the global value chain and dramatically redistributed to low-cost regions. The next global shift of work involving ICT-enabled business services has arisen since the 1990s, especially featuring the success of India’s supplier role. The possibilities for the Global South to move up the value ladder are well demonstrated by the achievements of the newly industrialised economies in East Asia in the first shift and of India in the second. In the services sector, however, potential for upgrading is conditioned by quality-based elements, such as trust, culture and language, which vary both between producing and market areas. Flows are increasingly multi-directional, requiring attention to the neglected issue of demands from fast-growing Southern economies. So how do locations and firms in the Global South attempt to upgrade in the regime of rising services offshoring? The Indian experience especially in serving Anglophone markets in the Global North has been widely documented – but not that of East Asian economies, with their distinct characteristics and strong historic, ethnic and cultural ties with each other. This study examines the upgrading possibilities and constraints of China, Hong Kong and Singapore along the global services chain. For cross-case analysis, it focuses on three specific sets of services, including information technology, finance and accounting, and customer contact services. The concepts of global value chain, competitive advantage and capabilities are applied to reconstruct the phenomenon of services offshoring from both the demand and supply perspectives in the selected locations, and synthesise the dynamics between locational characteristics and firm strategies. A series of distinct upgrading strategies are identified, involving mixes of manufacturisation, knowledge-intensification and deepening relational capabilities to exploit both regional advantages of language/cultural proximity and established global links

Towards a Framework for Offshore Outsource Software Development Risk Management Model

Due to high demands on cost savings in software development projects, offshore outsource software development is becoming increasingly popular. Offshore outsourcing takes advantages of large labor pool in lowwage countries, round-the-clock development, and easy access to additional resources, in addition to the development cost savings. However, there are risks associated to this trend, as it brings new challenges into the development process, where some may even jeopardise the cost savings. The geographical and cultural distance is one part of the problem, inexperienced developers and lack of communication and a common cultural basis are other challenges. We therefore advocate the use of risk management (RM) to control risks in offshore outsource development. Here we present a RM framework tailored for such development contexts. The model; Goal-driven Software Development Risk Management modelling (GSRM) framework, assesses and manages risk during the early development phases, where risks can easier be tackled at a reasonable cost. The framework is comprised of four layers that together identify and link project goals, risks and treatments together in a goal-risk causal relationship model. The goal model makes use of an extended subset of the KAOS goal modelling language. We report on a study project focusing on the efficiency of the GSRM process model

Offshore-Outsourced Software Development Risk Management Model

Offshore-outsourced software development is gaining popularity because companies are continuously forced to reduce production costs while keeping sustainable competitive strength. However, this trend of software development increases projects’ complexity and brings up risks to the overall project environment. Therefore, risks of offshore software development require to be managed as early as possible for a successful project. This paper considers a risk management model from a holistic perspective to manage offshore software development risk, integrated into early stages of development. The approach effectively identifies and specifies the goals of a project and the related risk factors. This is done at the basis of selected software development components within the running project. We show how to trace and control these risks already during early requirements engineering activities. The model at hand is implemented into an ongoing offshore software development project to (1) identify goals and risk factors from the local context and finally (2) to determine its applicability of the approach in offshore software development projects from a vendor’s perspective