Adaptive development and maintenance of user-centric software systems

A software system cannot be developed without considering the various facets of its environment. Stakeholders – including the users that play a central role – have their needs, expectations, and perceptions of a system. Organisational and technical aspects of the environment are constantly changing. The ability to adapt a software system and its requirements to its environment throughout its full lifecycle is of paramount importance in a constantly changing environment. The continuous involvement of users is as important as the constant evaluation of the system and the observation of evolving environments. We present a methodology for adaptive software systems development and maintenance. We draw upon a diverse range of accepted methods including participatory design, software architecture, and evolutionary design. Our focus is on user-centred software systems

Detecting Conflicts and Inconsistencies in Web Application Requirements

Web applications evolve fast. One of the main reasons for this evolution is that new requirements emerge and change constantly. These new requirements are posed either by customers or they are the consequence of users’ feedback about the application. One of the main problems when dealing with new requirements is their consistency in relationship with the current version of the application. In this paper we present an effective approach for detecting and solving inconsistencies and conflicts in web software requirements. We first characterize the kind of inconsistencies arising in web applications requirements and then show how to isolate them using a modeldriven approach. With a set of examples we illustrate our approach

Application of the internet technology and client/server paradigm for the implementation of REPI

There are many problems associated with Requirements Engineering such as defining the system scope, developing understanding among the communities involved in the system to be built, volatility of requirements etc. These problems may lead to poor requirements and therefore cancellation of the system development, or else the development of a system that is unsatisfactory, has high maintenance cost or is unacceptable. By improving Requirements Elicitation, the Requirements Engineering can be improved, leading to a better requirements specification and eventually a better product. Requirements Elicitation requires effective communication among the team members, as communication is the key factor. Easing communications between stakeholders and developers makes the process of Requirements Elicitation easier. REPI guides team members through the elicitation phase using the SEI\u27s framework. REPI forces stakeholders to explicitly describe the requirements resulting in reduced chances of misunderstood requirements, leading to better requirements specification

Reusable Solutions for Implementing Usability Functionalities

Electronic version of an article published as International Journal of Software Engineering and Knowledge Engineering, Volume 25, Issue 04, May 2015, 727 http://dx.doi.org/10.1142/S0218194015500084 © World Scientific Publishing Company http://www.worldscientific.com/worldscinet/ijsekeUsability is a software system quality attribute. Although software engineers originally considered usability to be related exclusively to the user interface, it was later found to affect the core functionality of software applications. As of then, proposals for addressing usability at different stages of the software development cycle were researched. The objective of this paper is to present three reusable solutions at detailed design and programming level in order to effectively implement the Abort Operation, Progress Feedback and Preferences usability functionalities in web applications. To do this, an inductive research method was applied. We developed three web applications including the above usability functionalities as case studies. We looked for commonalities across the implementations in order to induce a general solution. The elements common to all three developed applications include: application scenarios, functionalities, responsibilities, classes, methods, attributes and code snippets. The findings were specified as an implementation-oriented design pattern and as programming patterns in three languages. Additional case studies were conducted in order to validate the proposed solution. The independent developers used the patterns to implement different applications for each case study. As a result, we found that solutions specified as patterns can be reused to develop web applications.This work has been funded by the Spanish Ministry of Science and Innovation “Tecnologías para la Replicación y Síntesis de Experimentos en IS” (TIN2011-23216) and “Go Lite” (TIN2011-24139) projects

Security Risk Management of E-commerce Systems

Turvariski juhtimine mängib iga süsteemi väljatöötamisel olulist rolli ja see kehtib ka elektrooniliste kaubandussüsteemide kohta. Kuna paljud inimesed kasutavad neid teenuseid, võivad nad kokku puutuda ebaadekvaatsete turvameetmetega ja see on kahjulik nii äritegevusele kui klientidele. Antud lõputöö toob uurimistöö tulemusena välja elektrooniliste kaubandussüsteemide toiminguid, mis on suunatud turvariskide vähendamisele, uurides ja analüüsides Webshop poodi.Antud meetod vaatleb turvariski juhtimise strateegiate hindamist, olles selle eriala ekspertide poolt heaks kiidetud ning ei käsitle mitte ainult elektrooniliste kaubandussüsteemide potentsiaalsete ohtude määratlemist, vaid tagab ka turvariski juhtimise struktureeritud kulgemise. Turvariski juhtimise protsess on esitatud sellisel kujul, et ta on asjakohastele elektrooniliste kaubandussüsteemide osanikele arusaadav.Security risk management is a vital part of any system development including e-commerce systems. As many people rely on these e-services, its inadequate security measures can be experienced, causing great losses to both businesses and customers. This thesis research work proposes a procedure that targets e-commerce system security and suggests the application of a threat-driven approach to security risk management by analysing an e-commerce system Webshop as a case study.This approach provides a useful assessment of the security risk management procedure that is validated by experts in the field. It not only identifies evolving threats to e-commerce systems but allows for a structured flow in security risk management. The risk management process is documented and reported in such a way that is easily understandable by concerned stakeholders of the e-commerce system

Capturing and Shaping Shifting Requirements using XML and XSLT: A Field Study

This paper explores Extensible Mark-up Language (XML) and Extensible Stylesheet Language Transformations (XSLT) for authoring, presenting and managing system requirements. A field study is presented that explores the influence of XML schema and XSLT rendering and modeling templates on stakeholder communications. The study is of an e-commerce project where an evolving business model and changing partnerships forced the requirements team to continually adapt XML and XSLT tools to capture requirements. Coding procedures categorized resulting repositories of XML documents, XML schema, XSLT templates, stakeholder interviews, field notes, e-mails, and business documents. Qualitative techniques are applied to derive a model summarizing the influence of XML schema, and XSLT rendering and modeling templates. Implications for researchers and practitioners are discussed, including how XML tools support stakeholders by customizing presentations, assisting negotiations and enhancing traceability

Multi-agent system for consumer-oriented electronic commerce

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.With the advent of the information superhighway and the exponential growth of the Internet usage, the importance of multi-agent systems is proliferating. The central theme of this thesis is to demonstrate the benefits of adopting multi-agent system (MAS) paradigm to implement consumer oriented electronic commerce system. The discipline of computational science is exploited to provide insights into the behaviour of a model of consumer behaviour that reflect the cognitive notion that the thesis has developed. For this, a multi-agent system computational environment is used to model and investigate the consumer purchase over the Internet. The MAS is developed based on a presented taxonomy, that is most relevant to the thesis application. The thesis also presents a novel approach to negotiation. Results of empirical evaluations provide a strong support that agents using the proposed approach would achieve higher payoff than human subjects. An empirical evaluation for the usability of the prototype system is also presented. Reported results are very encouraging to implement a fieldable system. To complement the perspective for a complete consumer-oriented EC system, the thesis addresses and develops approaches for searching and extracting relevant information. Example experiments are also reported to act as indicators for the effectiveness of the developed approaches

A FRAMEWORK FOR INTELLIGENT VOICE-ENABLED E-EDUCATION SYSTEMS

Although the Internet has received significant attention in recent years, voice is still the most convenient and natural way of communicating between human to human or human to computer. In voice applications, users may have different needs which will require the ability of the system to reason, make decisions, be flexible and adapt to requests during interaction. These needs have placed new requirements in voice application development such as use of advanced models, techniques and methodologies which take into account the needs of different users and environments. The ability of a system to behave close to human reasoning is often mentioned as one of the major requirements for the development of voice applications. In this paper, we present a framework for an intelligent voice-enabled e-Education application and an adaptation of the framework for the development of a prototype Course Registration and Examination (CourseRegExamOnline) module. This study is a preliminary report of an ongoing e-Education project containing the following modules: enrollment, course registration and examination, enquiries/information, messaging/collaboration, e-Learning and library. The CourseRegExamOnline module was developed using VoiceXML for the voice user interface(VUI), PHP for the web user interface (WUI), Apache as the middle-ware and MySQL database as back-end. The system would offer dual access modes using the VUI and WUI. The framework would serve as a reference model for developing voice-based e-Education applications. The e-Education system when fully developed would meet the needs of students who are normal users and those with certain forms of disabilities such as visual impairment, repetitive strain injury (RSI), etc, that make reading and writing difficult

The Semantic Grid: A future e-Science infrastructure

e-Science offers a promising vision of how computer and communication technology can support and enhance the scientific process. It does this by enabling scientists to generate, analyse, share and discuss their insights, experiments and results in an effective manner. The underlying computer infrastructure that provides these facilities is commonly referred to as the Grid. At this time, there are a number of grid applications being developed and there is a whole raft of computer technologies that provide fragments of the necessary functionality. However there is currently a major gap between these endeavours and the vision of e-Science in which there is a high degree of easy-to-use and seamless automation and in which there are flexible collaborations and computations on a global scale. To bridge this practice–aspiration divide, this paper presents a research agenda whose aim is to move from the current state of the art in e-Science infrastructure, to the future infrastructure that is needed to support the full richness of the e-Science vision. Here the future e-Science research infrastructure is termed the Semantic Grid (Semantic Grid to Grid is meant to connote a similar relationship to the one that exists between the Semantic Web and the Web). In particular, we present a conceptual architecture for the Semantic Grid. This architecture adopts a service-oriented perspective in which distinct stakeholders in the scientific process, represented as software agents, provide services to one another, under various service level agreements, in various forms of marketplace. We then focus predominantly on the issues concerned with the way that knowledge is acquired and used in such environments since we believe this is the key differentiator between current grid endeavours and those envisioned for the Semantic Grid