QoE-Based Low-Delay Live Streaming Using Throughput Predictions

Recently, HTTP-based adaptive streaming has become the de facto standard for video streaming over the Internet. It allows clients to dynamically adapt media characteristics to network conditions in order to ensure a high quality of experience, that is, minimize playback interruptions, while maximizing video quality at a reasonable level of quality changes. In the case of live streaming, this task becomes particularly challenging due to the latency constraints. The challenge further increases if a client uses a wireless network, where the throughput is subject to considerable fluctuations. Consequently, live streams often exhibit latencies of up to 30 seconds. In the present work, we introduce an adaptation algorithm for HTTP-based live streaming called LOLYPOP (Low-Latency Prediction-Based Adaptation) that is designed to operate with a transport latency of few seconds. To reach this goal, LOLYPOP leverages TCP throughput predictions on multiple time scales, from 1 to 10 seconds, along with an estimate of the prediction error distribution. In addition to satisfying the latency constraint, the algorithm heuristically maximizes the quality of experience by maximizing the average video quality as a function of the number of skipped segments and quality transitions. In order to select an efficient prediction method, we studied the performance of several time series prediction methods in IEEE 802.11 wireless access networks. We evaluated LOLYPOP under a large set of experimental conditions limiting the transport latency to 3 seconds, against a state-of-the-art adaptation algorithm from the literature, called FESTIVE. We observed that the average video quality is by up to a factor of 3 higher than with FESTIVE. We also observed that LOLYPOP is able to reach a broader region in the quality of experience space, and thus it is better adjustable to the user profile or service provider requirements.Comment: Technical Report TKN-16-001, Telecommunication Networks Group, Technische Universitaet Berlin. This TR updated TR TKN-15-00

Quality of Experience monitoring and management strategies for future smart networks

One of the major driving forces of the service and network's provider market is the user's perceived service quality and expectations, which are referred to as user's Quality of Experience (QoE). It is evident that QoE is particularly critical for network providers, who are challenged with the multimedia engineering problems (e.g. processing, compression) typical of traditional networks. They need to have the right QoE monitoring and management mechanisms to have a significant impact on their budget (e.g. by reducing the users‘ churn). Moreover, due to the rapid growth of mobile networks and multimedia services, it is crucial for Internet Service Providers (ISPs) to accurately monitor and manage the QoE for the delivered services and at the same time keep the computational resources and the power consumption at low levels. The objective of this thesis is to investigate the issue of QoE monitoring and management for future networks. This research, developed during the PhD programme, aims to describe the State-of-the-Art and the concept of Virtual Probes (vProbes). Then, I proposed a QoE monitoring and management solution, two Agent-based solutions for QoE monitoring in LTE-Advanced networks, a QoE monitoring solution for multimedia services in 5G networks and an SDN-based approach for QoE management of multimedia services

Optimized Adaptive Streaming Representations based on System Dynamics

Adaptive streaming addresses the increasing and heterogenous demand of multimedia content over the Internet by offering several encoded versions for each video sequence. Each version (or representation) has a different resolution and bit rate, aimed at a specific set of users, like TV or mobile phone clients. While most existing works on adaptive streaming deal with effective playout-control strategies at the client side, we take in this paper a providers' perspective and propose solutions to improve user satisfaction by optimizing the encoding rates of the video sequences. We formulate an integer linear program that maximizes users' average satisfaction, taking into account the network dynamics, the video content information, and the user population characteristics. The solution of the optimization is a set of encoding parameters that permit to create different streams to robustly satisfy users' requests over time. We simulate multiple adaptive streaming sessions characterized by realistic network connections models, where the proposed solution outperforms commonly used vendor recommendations, in terms of user satisfaction but also in terms of fairness and outage probability. The simulation results further show that video content information as well as network constraints and users' statistics play a crucial role in selecting proper encoding parameters to provide fairness a mong users and to reduce network resource usage. We finally propose a few practical guidelines that can be used to choose the encoding parameters based on the user base characteristics, the network capacity and the type of video content

Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

Survey on QoE/QoS Correlation Models for Video Streaming over Vehicular Ad-hoc Networks

Vehicular Ad-hoc Networks (VANETs) are a new emerging technology which has attracted enormous interest over the last few years. It enables vehicles to communicate with each other and with roadside infrastructures for many applications. One of the promising applications is multimedia services for traffic safety or infotainment. The video service requires a good quality to satisfy the end-user known as the Quality of Experience (QoE). Several models have been suggested in the literature to measure or predict this metric. In this paper, we present an overview of interesting researches, which propose QoE models for video streaming over VANETs. The limits and deficiencies of these models are identified, which shed light on the challenges and real problems to overcome in the future

QoE-Centric Control and Management of Multimedia Services in Software Defined and Virtualized Networks

Multimedia services consumption has increased tremendously since the deployment of 4G/LTE networks. Mobile video services (e.g., YouTube and Mobile TV) on smart devices are expected to continue to grow with the emergence and evolution of future networks such as 5G. The end user’s demand for services with better quality from service providers has triggered a trend towards Quality of Experience (QoE) - centric network management through efficient utilization of network resources. However, existing network technologies are either unable to adapt to diverse changing network conditions or limited in available resources. This has posed challenges to service providers for provisioning of QoE-centric multimedia services. New networking solutions such as Software Defined Networking (SDN) and Network Function Virtualization (NFV) can provide better solutions in terms of QoE control and management of multimedia services in emerging and future networks. The features of SDN, such as adaptability, programmability and cost-effectiveness make it suitable for bandwidth-intensive multimedia applications such as live video streaming, 3D/HD video and video gaming. However, the delivery of multimedia services over SDN/NFV networks to achieve optimized QoE, and the overall QoE-centric network resource management remain an open question especially in the advent development of future softwarized networks. The work in this thesis intends to investigate, design and develop novel approaches for QoE-centric control and management of multimedia services (with a focus on video streaming services) over software defined and virtualized networks. First, a video quality management scheme based on the traffic intensity under Dynamic Adaptive Video Streaming over HTTP (DASH) using SDN is developed. The proposed scheme can mitigate virtual port queue congestion which may cause buffering or stalling events during video streaming, thus, reducing the video quality. A QoE-driven resource allocation mechanism is designed and developed for improving the end user’s QoE for video streaming services. The aim of this approach is to find the best combination of network node functions that can provide an optimized QoE level to end-users through network node cooperation. Furthermore, a novel QoE-centric management scheme is proposed and developed, which utilizes Multipath TCP (MPTCP) and Segment Routing (SR) to enhance QoE for video streaming services over SDN/NFV-based networks. The goal of this strategy is to enable service providers to route network traffic through multiple disjointed bandwidth-satisfying paths and meet specific service QoE guarantees to the end-users. Extensive experiments demonstrated that the proposed schemes in this work improve the video quality significantly compared with the state-of-the- art approaches. The thesis further proposes the path protections and link failure-free MPTCP/SR-based architecture that increases survivability, resilience, availability and robustness of future networks. The proposed path protection and dynamic link recovery scheme achieves a minimum time to recover from a failed link and avoids link congestion in softwarized networks