An automated model for the assessment of QoE of adaptive video streaming over wireless networks

[EN] Nowadays, heterogeneous devices are widely utilizing Hypertext Transfer Protocol (HTTP) to transfer the data. Furthermore, HTTP adaptive video streaming (HAS) technology transmits the video data over wired and wireless networks. In adaptive technology services, a client's application receives a streaming video through the adaptation of its quality to the network condition. However, such a technology has increased the demand for Quality of Experience (QoE) in terms of prediction and assessment. It can also cause a challenging behavior regarding subjective and objective QoE evaluations of HTTP adaptive video over time since each Quality of Service (QoS) parameter affects the QoE of end-users separately. This paper introduces a methodology design for the evaluation of subjective QoE in adaptive video streaming over wireless networks. Besides, some parameters are considered such as video characteristics, segment length, initial delay, switch strategy, stalls, as well as QoS parameters. The experiment's evaluation demonstrated that objective metrics can be mapped to the most significant subjective parameters for user's experience. The automated model could function to demonstrate the importance of correlation for network behaviors' parameters. Consequently, it directly influences the satisfaction of the end-user's perceptual quality. In comparison with other recent related works, the model provided a positive Pearson Correlation value. Simulated results give a better performance between objective Structural Similarity (SSIM) and subjective Mean Opinion Score (MOS) evaluation metrics for all video test samples.This work has been partially supported by the "Ministerio de Economia y Competitividad" in the "Programa Estatal de Fomento de la Investigacion Cientifica y Tecnica de Excelencia, Subprograma Estatal de Generacion de Conocimiento" within the Project under Grant TIN2017-84802-C2-1-P. This study has been partially done in the computer science departments at the (University of Sulaimani and Halabja).Taha, M.; Ali, A.; Lloret, J.; Gondim, PRL.; Canovas, A. (2021). An automated model for the assessment of QoE of adaptive video streaming over wireless networks. Multimedia Tools and Applications. 80(17):26833-26854. https://doi.org/10.1007/s11042-021-10934-92683326854801

QoE over-the-top multimédia em redes sem fios

One of the goals of an operator is to improve the Quality of Experience (QoE) of a client in networks where Over-the-top (OTT) content is being delivered. The appearance of services like YouTube, Netflix or Twitch, where in the first case it contains more than 300 hours of video per minute in the platform, brings issues to the managed data networks that already exist, as well as challenges to fix them. Video traffic corresponds to 75% of the whole transmitted data on the Internet. This way, not only the Internet did become the ’de facto’ video transmission path, but also the general data traffic continues to exponentially increase, due to the desire to consume more content. This thesis presents two model proposals and architecture that aim to improve the users’ quality of experience, by predicting the amount of video in advance liable of being prefetched, as a way to optimize the delivery efficiency where the quality of service cannot be guaranteed. The prefetch is done in the clients’ closest cache server. For that, an Analytic Hierarchy Process (AHP) is used, where through a subjective method of attribute comparison, and from the application of a weighted function on the measured quality of service metrics, the amount of prefetch is achieved. Besides this method, artificial intelligence techniques are also taken into account. With neural networks, there is an attempt of selflearning with the behavior of OTT networks with more than 14.000 hours of video consumption under different quality conditions, to try to estimate the experience felt and maximize it, without the normal service delivery degradation. At last, both methods are evaluated and a proof of concept is made with users in a high speed train.Um dos objetivos de um operador é melhorar a qualidade de experiência do cliente em redes onde existem conteúdos Over-the-top (OTT) a serem entregues. O aparecimento de serviços como o YouTube, Netflix ou Twitch, onde no primeiro caso são carregadas mais de 300 horas de vídeo por minuto na plataforma, vem trazer problemas às redes de dados geridas que já existiam, assim como desafios para os resolver. O tráfego de vídeo corresponde a 75% de todos os dados transmitidos na Internet. Assim, não só a Internet se tornou o meio de transmissão de vídeo ’de facto’, como o tráfego de dados em geral continua a crescer exponencialmente, proveniente do desejo de consumir mais conteúdos. Esta tese apresenta duas propostas de modelos e arquitetura que pretendem melhorar a qualidade de experiência do utilizador, ao prever a quantidade de vídeo em avanço passível de ser précarregado, de forma a optimizar a eficiência de entrega das redes onde a qualidade de serviço não é possível de ser garantida. O pré-carregamento dos conteúdos é feito no servidor de cache mais próximo do cliente. Para tal, é utilizado um processo analítico hierárquico (AHP), onde através de um método subjetivo de comparação de atributos, e da aplicação de uma função de valores ponderados nas medições das métricas de qualidade de serviço, é obtida a quantidade a pré-carregar. Além deste método, é também proposta uma abordagem com técnicas de inteligência artificial. Através de redes neurais, há uma tentativa de auto-aprendizagem do comportamento das redes OTT com mais de 14.000 horas de consumo de vídeo sobre diferentes condições de qualidade, para se tentar estimar a experiência sentida e maximizar a mesma, sem degradação da entrega de serviço normal. No final, ambos os métodos propostos são avaliados num cenário de utilizadores num comboio a alta velocidade.Mestrado em Engenharia de Computadores e Telemátic

Quality of experience aware multimedia provisioning with cross-layer network management

This paper presents a Cross-layer Network Management System (NMS) that allows Service Providers (SPs) to perform cost-effective network resource reservations with their Network Operators (NOs). The novelty of our NMS is that it offers a fresh and promising approach to use the endusers satisfaction level as the metric to perform the resource management. We show that our system is capable of achieving considerable reductions in the operational costs of SPs, while keeping proper bounds in the end-user satisfaction for the offered multimedia services.Peer ReviewedPostprint (published version

Otimização de distribuição de conteúdos multimédia utilizando software-defined networking

The general use of Internet access and user equipments, such as smartphones, tablets and personal computers, is creating a new wave of video content consumption. In the past two decades, the Television broadcasting industry went through several evolutions and changes, evolving from analog to digital distribution, standard definition to high definition TV-channels, form the IPTV method of distribution to the latest set of technologies in content distribution, OTT. The IPTV technology introduced features that changed the passive role of the client to an active one, revolutionizing the way users consume TV content. Thus, the clients’ habits started to shape the services offered, leading to an anywhere and anytime offer of video content. OTT video delivery is a reflection of those habits, meeting the users’ desire, introducing several benefits discussed in this work over the previous technologies. However, the OTT type of delivery poses several challenges in terms of scalability and threatens the Telecommunications Operators business model, because OTT companies use the Telcos infrastructure for free. Consequently, Telecommunications Operators must prepare their infrastructure for future demand while offering new services to stay competitive. This dissertation aims to contribute with insights on what infrastructure changes a Telecommunications Operator must perform with a proposed bandwidth forecasting model. The results obtained from the forecast model paved the way to the proposed video content delivery method, which aims to improve users’ perceived Quality-of-Experience while optimizing load balancing decisions. The overall results show an improvement of users’ experience using the proposed method.A generalização do acesso à Internet e equipamentos pessoais como smartphones, tablets e computadores pessoais, está a criar uma nova onda de consumo de conteúdos multimedia. Nas ultimas duas décadas, a indústria de transmissão de Televisão atravessou várias evoluções e alterações, evoluindo da distribuição analógica para a digital, de canais de Televisão de definição padrão para alta definição, do método de distribuição IPTV, até ao último conjunto de tecnologias na distribuição de conteúdos, OTT. A tecnologia IPTV introduziu novas funcionalidades que mudaram o papel passivo do cliente para um papel activo, revolucionando a forma como os utilizadores consumem conteúdos televisivos. Assim, os hábitos dos clientes começaram a moldar os serviços oferecidos, levando à oferta de consumo de conteúdos em qualquer lugar e em qualquer altura. A entrega de vídeo OTT é um reflexo destes hábitos, indo ao encontro dos desejos dos utilizadores, que introduz inúmeras vantagens sobre outras tecnologias discutidas neste trabalho. No entanto, a entrega de conteúdos OTT cria diversos problemas de escalabilidade e ameaça o modelo de negócio das Operadoras de Telecomunicações, porque os fornecedores de serviço OTT usam a infraestrutura das mesmas sem quaisquer custos. Consequentemente, os Operadores de Telecomunicações devem preparar a sua infraestrutura para o consumo futuro ao mesmo tempo que oferecem novos serviços para se manterem competitivos. Esta dissertação visa contribuir com conhecimento sobre quais alterações uma Operadora de Telecomunicações deve executar com o modelo de previsão de largura de banda proposto. Os resultados obtidos abriram caminho para o método de entrega de conteúdos multimedia proposto, que visa ao melhoramento da qualidade de experiência do utilizador ao mesmo tempo que se optimiza o processo de balanceamento de carga. No geral os testes confirmam uma melhoria na qualidade de experiência do utilizador usando o método proposto.Mestrado em Engenharia de Computadores e Telemátic

Seamless Multimedia Delivery Within a Heterogeneous Wireless Networks Environment: Are We There Yet?

The increasing popularity of live video streaming from mobile devices, such as Facebook Live, Instagram Stories, Snapchat, etc. pressurizes the network operators to increase the capacity of their networks. However, a simple increase in system capacity will not be enough without considering the provisioning of quality of experience (QoE) as the basis for network control, customer loyalty, and retention rate and thus increase in network operators revenue. As QoE is gaining strong momentum especially with increasing users' quality expectations, the focus is now on proposing innovative solutions to enable QoE when delivering video content over heterogeneous wireless networks. In this context, this paper presents an overview of multimedia delivery solutions, identifies the problems and provides a comprehensive classification of related state-of-the-art approaches following three key directions: 1) adaptation; 2) energy efficiency; and 3) multipath content delivery. Discussions, challenges, and open issues on the seamless multimedia provisioning faced by the current and next generation of wireless networks are also provided

Seamless multimedia delivery within a heterogeneous wireless networks environment: are we there yet?

The increasing popularity of live video streaming from mobile devices such as Facebook Live, Instagram Stories, Snapchat, etc. pressurises the network operators to increase the capacity of their networks. However, a simple increase in system capacity will not be enough without considering the provisioning of Quality of Experience (QoE) as the basis for network control, customer loyalty and retention rate and thus increase in network operators revenue. As QoE is gaining strong momentum especially with increasing users’ quality expectations, the focus is now on proposing innovative solutions to enable QoE when delivering video content over heterogeneous wireless networks. In this context, this paper presents an overview of multimedia delivery solutions, identifies the problems and provides a comprehensive classification of related state-of-the-art approaches following three key directions: adaptation, energy efficiency and multipath content delivery. Discussions, challenges and open issues on the seamless multimedia provisioning faced by the current and next generation of wireless networks are also provided

Simple network management provisioning based on quality of experience feedback

This paper presents a promising Autonomic Network Management System (ANMS) that allows Service Providers (SPs) to perform efficient network resource provisioning with their Network Operators (NOs). The novelty of our ANMS is that it offers an starting point to use the end-users perceived quality as a metric to manage the network resources. We show that our system is capable of achieving considerable reductions in the operational costs of SPs, while keeping proper bounds in the end-user satisfaction for the offered multimedia services.Peer ReviewedPostprint (author’s final draft

Planning and dynamic spectrum management in heterogeneous mobile networks with QoE optimization

The radio and network planning and optimisation are continuous processes that do not end after the network has been launched. To achieve the best trade-offs, especially between quality and costs, operators make use of several coverage and capacity enhancement methods. The research from this thesis proposes methods such as the implementation of cell zooming and Relay Stations (RSs) with dynamic sleep modes and Carrier Aggregation (CA) for coverage and capacity enhancements. Initially, a survey is presented on ubiquitous mesh networks implementation scenarios and an updated characterization of requirements for services and applications is proposed. The performance targets for the key parameters, delay, delay variation, information loss and throughput have been addressed for all types of services. Furthermore, with the increased competition, mobile operator’s success does not only depend on how good the offered Quality of Service (QoS) is, but also if it meets the end user’s expectations, i.e., Quality of Experience (QoE). In this context, a model for the mapping between QoS parameters and QoE has been proposed for multimedia traffic. The planning and optimization of fixed Worldwide Interoperability for Microwave Access (WiMAX) networks with RSs in conjunction with cell zooming has been addressed. The challenging case of a propagation measurement-based scenario in the hilly region of Covilhã has been considered. A cost/revenue function has been developed by taking into account the cost of building and maintaining the infrastructure with the use of RSs. This part of the work also investigates the energy efficiency and economic implications of the use of power saving modes for RSs in conjunction with cell zooming. Assuming that the RSs can be switched-off or zoomed out to zero in periods when the traffic exchange is low, such as nights and weekends, it has been shown that energy consumption may be reduced whereas cellular coverage and capacity, as well as economic performance may be improved. An integrated Common Radio Resource Management (iCRRM) entity is proposed that implements inter-band CA by performing scheduling between two Long Term Evolution – Advanced (LTE-A) Component Carriers (CCs). Considering the bandwidths available in Portugal, the 800 MHz and 2.6 GHz CCs have been considered whilst mobile video traffic is addressed. Through extensive simulations it has been found that the proposed multi-band schedulers overcome the capacity of LTE systems without CA. Result shown a clear improvement of the QoS, QoE and economic trade-off with CA