Reference Question Data Mining

This exploratory study investigated the feasibility of using reference questions as an important tool in the construction of study guides, instructional outreach, and collection development at a small, four-year university in Lake Charles, Louisiana. The premise for the study was based on the assumption that the content of the reference question and class from which the question came provide more valuable information than the metadata normally captured within reference classification systems (e.g., directional, research). Reference question subjects received at the reference desk were recorded over six months by the reference staff. The authors then analyzed and classified the data to discover patterns in collection use. The resulting report was then disseminated to the reference, collection development, and instructional outreach departments. The findings reveal that this method of reference data classification and timely reporting provides an excellent reference for planning in these library departments

Usage-Based Collection Evaluation with a Curricular Focus

Systematic evaluation of a library’s collection can be a useful tool for collection development. After reviewing three evaluation methods and their usefulness for our small academic library, I undertook a usage-based evaluation, focusing on narrow segments of our collection that served specific undergraduate courses. For each section, I collected data on the number of books owned, number of checkouts in the past four years, and number of unique books used. Using examples from the data, I discuss possible ways to interpret and act on the data. I also note how the knowledge gained from this evaluation fits into the larger toolkit of librarian competencies for collection developmen

Learn, discover, develop and create: University of Southampton guide to research

The University of Southampton guide to research has been composed by the University’s academic librarians and is a gateway to resources listed by academic subject