A Study of Accomodation of Prosodic and Temporal Features in Spoken Dialogues in View of Speech Technology Applications

Inter-speaker accommodation is a well-known property of human speech and human interaction in general. Broadly it refers to the behavioural patterns of two (or more) interactants and the effect of the (verbal and non-verbal) behaviour of each to that of the other(s). Implementation of thisbehavior in spoken dialogue systems is desirable as an improvement on the naturalness of humanmachine interaction. However, traditional qualitative descriptions of accommodation phenomena do not provide sufficient information for such an implementation. Therefore, a quantitativedescription of inter-speaker accommodation is required. This thesis proposes a methodology of monitoring accommodation during a human or humancomputer dialogue, which utilizes a moving average filter over sequential frames for each speaker. These frames are time-aligned across the speakers, hence the name Time Aligned Moving Average (TAMA). Analysis of spontaneous human dialogue recordings by means of the TAMA methodology reveals ubiquitous accommodation of prosodic features (pitch, intensity and speech rate) across interlocutors, and allows for statistical (time series) modeling of the behaviour, in a way which is meaningful for implementation in spoken dialogue system (SDS) environments.In addition, a novel dialogue representation is proposed that provides an additional point of view to that of TAMA in monitoring accommodation of temporal features (inter-speaker pause length and overlap frequency). This representation is a percentage turn distribution of individual speakercontributions in a dialogue frame which circumvents strict attribution of speaker-turns, by considering both interlocutors as synchronously active. Both TAMA and turn distribution metrics indicate that correlation of average pause length and overlap frequency between speakers can be attributed to accommodation (a debated issue), and point to possible improvements in SDS “turntaking” behaviour. Although the findings of the prosodic and temporal analyses can directly inform SDS implementations, further work is required in order to describe inter-speaker accommodation sufficiently, as well as to develop an adequate testing platform for evaluating the magnitude ofperceived improvement in human-machine interaction. Therefore, this thesis constitutes a first step towards a convincingly useful implementation of accommodation in spoken dialogue systems

Real-time generation and adaptation of social companion robot behaviors

Social robots will be part of our future homes. They will assist us in everyday tasks, entertain us, and provide helpful advice. However, the technology still faces challenges that must be overcome to equip the machine with social competencies and make it a socially intelligent and accepted housemate. An essential skill of every social robot is verbal and non-verbal communication. In contrast to voice assistants, smartphones, and smart home technology, which are already part of many people's lives today, social robots have an embodiment that raises expectations towards the machine. Their anthropomorphic or zoomorphic appearance suggests they can communicate naturally with speech, gestures, or facial expressions and understand corresponding human behaviors. In addition, robots also need to consider individual users' preferences: everybody is shaped by their culture, social norms, and life experiences, resulting in different expectations towards communication with a robot. However, robots do not have human intuition - they must be equipped with the corresponding algorithmic solutions to these problems. This thesis investigates the use of reinforcement learning to adapt the robot's verbal and non-verbal communication to the user's needs and preferences. Such non-functional adaptation of the robot's behaviors primarily aims to improve the user experience and the robot's perceived social intelligence. The literature has not yet provided a holistic view of the overall challenge: real-time adaptation requires control over the robot's multimodal behavior generation, an understanding of human feedback, and an algorithmic basis for machine learning. Thus, this thesis develops a conceptual framework for designing real-time non-functional social robot behavior adaptation with reinforcement learning. It provides a higher-level view from the system designer's perspective and guidance from the start to the end. It illustrates the process of modeling, simulating, and evaluating such adaptation processes. Specifically, it guides the integration of human feedback and social signals to equip the machine with social awareness. The conceptual framework is put into practice for several use cases, resulting in technical proofs of concept and research prototypes. They are evaluated in the lab and in in-situ studies. These approaches address typical activities in domestic environments, focussing on the robot's expression of personality, persona, politeness, and humor. Within this scope, the robot adapts its spoken utterances, prosody, and animations based on human explicit or implicit feedback.Soziale Roboter werden Teil unseres zukünftigen Zuhauses sein. Sie werden uns bei alltäglichen Aufgaben unterstützen, uns unterhalten und uns mit hilfreichen Ratschlägen versorgen. Noch gibt es allerdings technische Herausforderungen, die zunächst überwunden werden müssen, um die Maschine mit sozialen Kompetenzen auszustatten und zu einem sozial intelligenten und akzeptierten Mitbewohner zu machen. Eine wesentliche Fähigkeit eines jeden sozialen Roboters ist die verbale und nonverbale Kommunikation. Im Gegensatz zu Sprachassistenten, Smartphones und Smart-Home-Technologien, die bereits heute Teil des Lebens vieler Menschen sind, haben soziale Roboter eine Verkörperung, die Erwartungen an die Maschine weckt. Ihr anthropomorphes oder zoomorphes Aussehen legt nahe, dass sie in der Lage sind, auf natürliche Weise mit Sprache, Gestik oder Mimik zu kommunizieren, aber auch entsprechende menschliche Kommunikation zu verstehen. Darüber hinaus müssen Roboter auch die individuellen Vorlieben der Benutzer berücksichtigen. So ist jeder Mensch von seiner Kultur, sozialen Normen und eigenen Lebenserfahrungen geprägt, was zu unterschiedlichen Erwartungen an die Kommunikation mit einem Roboter führt. Roboter haben jedoch keine menschliche Intuition - sie müssen mit entsprechenden Algorithmen für diese Probleme ausgestattet werden. In dieser Arbeit wird der Einsatz von bestärkendem Lernen untersucht, um die verbale und nonverbale Kommunikation des Roboters an die Bedürfnisse und Vorlieben des Benutzers anzupassen. Eine solche nicht-funktionale Anpassung des Roboterverhaltens zielt in erster Linie darauf ab, das Benutzererlebnis und die wahrgenommene soziale Intelligenz des Roboters zu verbessern. Die Literatur bietet bisher keine ganzheitliche Sicht auf diese Herausforderung: Echtzeitanpassung erfordert die Kontrolle über die multimodale Verhaltenserzeugung des Roboters, ein Verständnis des menschlichen Feedbacks und eine algorithmische Basis für maschinelles Lernen. Daher wird in dieser Arbeit ein konzeptioneller Rahmen für die Gestaltung von nicht-funktionaler Anpassung der Kommunikation sozialer Roboter mit bestärkendem Lernen entwickelt. Er bietet eine übergeordnete Sichtweise aus der Perspektive des Systemdesigners und eine Anleitung vom Anfang bis zum Ende. Er veranschaulicht den Prozess der Modellierung, Simulation und Evaluierung solcher Anpassungsprozesse. Insbesondere wird auf die Integration von menschlichem Feedback und sozialen Signalen eingegangen, um die Maschine mit sozialem Bewusstsein auszustatten. Der konzeptionelle Rahmen wird für mehrere Anwendungsfälle in die Praxis umgesetzt, was zu technischen Konzeptnachweisen und Forschungsprototypen führt, die in Labor- und In-situ-Studien evaluiert werden. Diese Ansätze befassen sich mit typischen Aktivitäten in häuslichen Umgebungen, wobei der Schwerpunkt auf dem Ausdruck der Persönlichkeit, dem Persona, der Höflichkeit und dem Humor des Roboters liegt. In diesem Rahmen passt der Roboter seine Sprache, Prosodie, und Animationen auf Basis expliziten oder impliziten menschlichen Feedbacks an

An Investigation of Pre-Service English Language Teacher Attitudes towards Varieties of English in Interaction

English has become the default language of global communication, and users around the world are adapting the traditional standards of grammar and interaction. It is imperative that teachers of English keep pace with these changing conceptualizations of the language as well as the changing expectations of its users so that they can best prepare language learners for the sociolinguistic realities they will encounter. Teacher training programs have a critical role to play in that they must keep pace with both the changing global linguistic landscape and how these changes influence pre-service teachers. It is therefore imperative to understand the attitudes of pre-service teachers towards the varieties of English that their students will encounter. This study considers the attitudes of pre-service TESOL teachers towards varieties of native and non-native English as used in naturalistic communicative situations. It considers personal factors that may play a role in how participants evaluate the interactive speech samples and whether TESOL training programs influence the development of attitudes towards language-in-use. To this end, a mixed methods design involving three primary components was used: an online survey of 70 respondents from 26 institutions, four focus group interviews, and a curriculum analysis of five teacher training programs. This study is unique in that participants evaluate speech-in-action that is representative of the types of language found in many English as a lingua franca (ELF) settings. Among other things, primary results suggest that (a) standard language ideology influences many participant assessments of both native and non-native speech, (b) teacher training programs exert at least some influence on the attitudes of pre-service teachers towards varieties of spoken English in discourse, and (c) engagement with non-native speech in teacher preparation courses and language learning as a component of a curriculum can benefit pre-service teachers. Implications for applied linguistics, teacher training, and ELF are considere

Phonetic accommodation in interaction with a virtual language learning tutor: A Wizard-of-Oz study

We present a Wizard-of-Oz experiment examining phonetic accommodation of human interlocutors in the context of human-computer interaction. Forty-two native speakers of German engaged in dynamic spoken interaction with a simulated virtual tutor for learning the German language called Mirabella. Mirabella was controlled by the experimenter and used either natural or hidden Markov model-based synthetic speech to communicate with the participants. In the course of four tasks, the participants’ accommodating behavior with respect to wh-question realization and allophonic variation in German was tested. The participants converged to Mirabella with respect to modified wh-question intonation, i.e., rising F0 contour and nuclear pitch accent on the interrogative pronoun, and the allophonic contrast [ɪç] vs. [ɪk] occurring in the word ending -ig. They did not accommodate to the allophonic contrast [ɛː] vs. [eː] as a realization of the long vowel -ä-. The results did not differ between the experimental groups that communicated with either the natural or the synthetic speech version of Mirabella. Testing the influence of the “Big Five” personality traits on the accommodating behavior revealed a tendency for neuroticism to influence the convergence of question intonation. On the level of individual speakers, we found considerable variation with respect to the degree and direction of accommodation. We conclude that phonetic accommodation on the level of local prosody and segmental pronunciation occurs in users of spoken dialog systems, which could be exploited in the context of computer-assisted language learning

c

In this article, we describe and interpret a set of acoustic and linguistic features that characterise emotional/emotion-related user states – confined to the one database processed: four classes in a German corpus of children interacting with a pet robot. To this end, we collected a very large feature vector consisting of more than 4000 features extracted at different sites. We performed extensive feature selection (Sequential Forward Floating Search) for seven acoustic and four linguistic types of features, ending up in a small number of ‘most important ’ features which we try to interpret by discussing the impact of different feature and extraction types. We establish different measures of impact and discuss the mutual influence of acoustics and linguistics

Adaptation of voice sever to automotive environment

This project is embedded within an investigation Project named "Movilidad y Automoción para Redes de Transporte Avanzados" (MARTA).It has as a fundamental strategic goal to consolidate the scientifically and technological basis to 21th century mobility to allow Spanish ITS ("Intelligent Transport Systems") sector to answer the challenges of efficiency, sustainability, etc . which European society and especially Spanish society has to confront in the next years. In this project Telefónica I+D (TID) is in charge of the study, specification and implementation of speech technology in automotive environment considering vehicle usability conditions. The work of the student in this project is to adapt a voice server, that contains speech tools, to automotive environment. Add new libraries that annex new functions and extend and develop the communication with XML to use these new functions

Proceedings of the VIIth GSCP International Conference

The 7th International Conference of the Gruppo di Studi sulla Comunicazione Parlata, dedicated to the memory of Claire Blanche-Benveniste, chose as its main theme Speech and Corpora. The wide international origin of the 235 authors from 21 countries and 95 institutions led to papers on many different languages. The 89 papers of this volume reflect the themes of the conference: spoken corpora compilation and annotation, with the technological connected fields; the relation between prosody and pragmatics; speech pathologies; and different papers on phonetics, speech and linguistic analysis, pragmatics and sociolinguistics. Many papers are also dedicated to speech and second language studies. The online publication with FUP allows direct access to sound and video linked to papers (when downloaded)

Proceedings

Proceedings of the NODALIDA 2009 workshop Nordic Perspectives on the CLARIN Infrastructure of Language Resources. Editors: Rickard Domeij, Kimmo Koskenniemi, Steven Krauwer, Bente Maegaard, Eiríkur Rögnvaldsson and Koenraad de Smedt. NEALT Proceedings Series, Vol. 5 (2009), v+45 pp. © 2009 The editors and contributors. Published by Northern European Association for Language Technology (NEALT) http://omilia.uio.no/nealt . Electronically published at Tartu University Library (Estonia) http://hdl.handle.net/10062/9207